Jobs at Rocket

Designs, develops, and maintains data platforms, pipelines, and integration solutions across on-premises and cloud environments. Responsibilities include resolving data quality and security issues, building ELT processes, developing data scripts and relational or non-relational models, and monitoring data lake performance and scalability. The role also supports analytical and operational decision-making through reliable data solutions and collaborates with cross-functional teams.

Monitor and optimize outbound dialer campaigns, inbound and blended applications, calling strategies, filters, and performance metrics. Analyze campaign results and collection trends, produce daily reports, troubleshoot production issues, maintain Avaya Dialer systems, and recommend process improvements. Support multiple call centers by tracking KPIs, adjusting dialer settings, and communicating operational insights.

Supports Team Relations Specialists with HR documentation, engagement activities, orientation programs, volunteer events, meetings, unemployment claims, tracking, and basic employee questions about HR policies. The intern also provides administrative support while developing practical human resources experience.

Manage FP&A activities including monthly forecasting, management reporting, variance analysis, month-end close support, accrual reviews, capitalized cost forecasting, and P&L reporting. Build financial models and ad hoc analyses, load forecasts into Workday Adaptive Planning, reconcile actuals, support SOX controls, and track performance metrics. Partner with business leaders, Accounting, and Finance teams to explain results, identify risks and opportunities, and guide decisions.

Perform exploratory data analysis, feature engineering, predictive and prescriptive modeling, statistical testing, and model validation on large structured and unstructured datasets. Translate analyses into business insights, presentations, and actionable solutions. Develop analytical applications, improve data sources, collaborate with engineering and product teams on data platforms, support model deployment, establish modeling best practices, and mentor associate data scientists.

Performs exploratory data analysis, feature engineering, predictive modeling, statistical testing, and data visualization on large structured and unstructured datasets. Develops, validates, and improves predictive and prescriptive models, identifies business opportunities, and presents findings to stakeholders. Collaborates with machine learning engineers, product, and engineering teams on model deployment and internal data platforms. Establishes modeling best practices, supports data collection, and mentors associate data scientists.

Supports commercial property management through administrative coordination, tenant relations, maintenance and work order tracking, service contract and purchase order support, rent letters and invoices, records management, building access, vendor insurance compliance, and coordination of environmental, engineering, and security services.

Leads and develops a team building AI enablement tools, developer tooling, reusable accelerators, automation, and shared engineering systems. Remains hands-on with coding, code review, prototyping, and AI-assisted development. Drives production adoption of AI through evaluation, governance, observability, resilience, and operational best practices. Establishes ownership in ambiguous environments and influences architecture, strategy, and infrastructure investment across engineering, security, product, and leadership teams.

Performs exploratory data analysis, feature engineering, predictive and prescriptive modeling, statistical testing, visualization, and business problem solving. Develops, validates, and deploys models in partnership with engineering and product teams, improves data sources and internal data platforms, communicates findings to stakeholders, and mentors associate data scientists.

Supports liquidity management, funding facility issuance and maintenance, debt covenant compliance, cash monitoring, bank and rating agency relationships, counterparty risk analysis, competitive benchmarking, and funding strategy development. Monitors financial markets, regulations, and industry trends while contributing to treasury projects and reporting.

Supports federal and state tax compliance and tax accounting for multiple legal entities. Responsibilities include preparing book-to-tax adjustments, tax workpapers, income tax returns, ASC 740 tax provisions, current and deferred tax analyses, tax research, audit support, tax notice responses, and maintaining compliance documentation. The role collaborates with accounting and finance teams and uses tax software, research platforms, Excel, and automation tools.

Supports liquidity management, funding facility issuance and maintenance, debt covenant compliance, cash monitoring, and funding strategy development. Maintains relationships with banks, rating agencies, and financial partners while conducting competitive benchmarking and counterparty risk assessments. Monitors financial markets, regulatory requirements, and industry trends, and contributes to treasury projects and reporting.

Leads and mentors an engineering team building AI enablement platforms, developer tooling, automation, reusable accelerators, and shared engineering systems. The role remains hands-on with coding, code review, prototyping, architecture, production AI adoption, evaluation, governance, observability, resilience, and operational improvement. It partners across engineering, security, product, and leadership to define ownership, strategy, infrastructure investment, and measurable adoption outcomes.

Manages billing and payment reconciliation for the company’s business travel program. Responsibilities include administering virtual payments, completing credit card authorizations, collecting receipts and folios, preparing expense reports, coding and approving invoices, disputing overcharges, assisting travelers with billing questions, and maintaining accounting relationships with travel vendors.

Coordinates operational projects, reports, process improvements, compliance initiatives, system upgrades, and quality measures. Analyzes operational data, develops dashboards and ad hoc reports, reconciles MERS exceptions, identifies efficiency opportunities, and communicates recommendations to senior management. Partners with IT, vendors, risk and compliance teams, and business stakeholders while supporting reporting metrics, training, quality control, and strategic initiatives.

Provides enterprise technology support for Windows and macOS systems, hardware, peripherals, software, and communication tools. Handles service requests, prioritizes and documents incidents, troubleshoots issues, escalates unresolved problems, installs and configures systems, manages technology inventory, maintains knowledge-base documentation, tests fixes, and conducts follow-ups. The role also supports technology research, vendor coordination, project work, on-call coverage, and occasional travel. Applicants must be military veterans, military spouses, or serving National Guard or Reservists.

Perform daily maintenance, preventative maintenance, inspections, and repairs across commercial and residential properties. Maintain HVAC, mechanical, electrical, plumbing, fire protection, and security systems; handle grounds upkeep, snow removal, emergency calls, service prioritization, inventory, and contractor coordination. The role requires tenant-focused service, troubleshooting, physical work, and participation in rotational after-hours on-call coverage.

Architects and evolves enterprise-scale batch, real-time, and event-driven data platforms and pipelines. Leads data modeling, distributed processing, data quality, governance, observability, CI/CD, security, monitoring, incident response, and cost optimization. Provides technical direction across hybrid cloud environments, mentors engineers, leads critical initiatives and code reviews, manages technical debt, evaluates new technologies, and partners with business and technical stakeholders. Participates in on-call rotations and supports distributed and offshore engineering teams.

Leads and develops an engineering team responsible for AI enablement, developer tooling, reusable accelerators, automation, and shared engineering systems. Drives adoption of production AI capabilities, improves observability and resilience, reduces operational toil, and influences architecture and investment decisions. Partners with engineering, security, product, and leadership to establish ownership, clarify ambiguous problems, and deliver measurable outcomes.

Supports federal and state tax compliance and accounting by preparing book-to-tax workpapers, analyzing taxable income, assisting with ASC 740 tax provisions, researching tax issues, preparing returns, responding to notices, supporting audits, and maintaining tax documentation and records.