What You'll Do:
Assist in the coordination and execution of the complete work order life cycle from creation to resolution
Manage vendors to ensure services are completed within agreed upon SLA’s
Collaborate with District Lead to work cross-functionally with other teams to manage vendors in region(s)
Develop client relationships; collaborate with key stakeholders in markets to devise solutions to client issues
Assist in monthly reporting, forecasting and asset management on all sites
Help develop and implement preventative, ongoing and anticipated maintenance/repair programs
Assist with development of operating and capital budgets for the assigned
Support the creation of work order forecasts by drawing on historical, current, and metric-based data
Attend regular client status meetings, if applicable
Ensure confidentiality of internal and external data
Perform ad-hoc projects and other duties as assigned
What You'll Need:
Bachelor’s degree or equivalent facilities management experience
3+ years of facilities management experience
Experience with managing multiple vendors for day-to-day work order management and small to large capital projects
Client relationship management skills
Communication and organizational skills
Skills Required
- Bachelor's degree or equivalent facilities management experience
- 3+ years of facilities management experience
- Experience managing multiple vendors for day-to-day work order management and small to large capital projects
- Client relationship management skills
- Communication skills
- Organizational skills
What the Team is Saying
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What We Do
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. To learn more, visit Lessen.com.
Why Work With Us
We make caring for and improving properties simpler, faster, better. Powered by tech and perfected by people, we deliver best-in-class, transformational solutions to deliver assets to market faster, keep businesses up and running, and improve customer and resident experiences. We're property services, simplified.
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Lessen LLC Teams
Lessen LLC Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Lessen, managers decide how teams work best—office, home, or hybrid. We value flexibility, connection, and outcomes, investing in tools that keep everyone aligned and focused on delivering great results together.
