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Team Overview
The Team Lead – Cash Application is responsible for leading the Cash Application team within the Invoice-to-Cash (I2C) function, ensuring timely and accurate application of customer payments, reconciliation of unapplied cash, resolution of remittance issues, and adherence to service level agreements (SLAs). The role involves people management, stakeholder engagement, process improvement, and operational excellence to support efficient Order-to-Cash operations. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.Role Overview And Core Responsibilities
The Team Lead – Cash Application is responsible for leading the Cash Application team within the Invoice-to-Cash (I2C) function, ensuring timely and accurate application of customer payments, reconciliation of unapplied cash, resolution of remittance issues, and adherence to service level agreements (SLAs). The role involves people management, stakeholder engagement, process improvement, and operational excellence to support efficient Order-to-Cash operations.
- Manage day-to-day cash application operations and payment posting.
- Drive timely resolution of unapplied and unidentified cash.
- Monitor team productivity, accuracy, and SLA performance.
- Lead, coach, and develop a team of analysts.
- Collaborate with Collections, Credit, Treasury, and Accounting teams.
- Serve as the escalation point for complex payment and reconciliation issues.
- Ensure compliance with internal controls, audit requirements, and company policies.
- Identify and implement process improvement and automation opportunities.
- Prepare and present operational KPIs and dashboards.
Required Knowledge And Experiences
- Bachelor's degree in Finance, Accounting, Commerce, or related field.
- Minimum 10 years of experience in Cash Application, Accounts Receivable, and Invoice-to-Cash (I2C) processes.
- Proven people management and team leadership experience.
- Strong knowledge of ERP systems such as PeopleSoft etc.
- Excellent analytical, stakeholder management, and communication skills.
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
Lead, Shared Services
Skills Required
- Bachelor's degree in Finance, Accounting, Commerce, or related field.
- Minimum 10 years of experience in Cash Application, Accounts Receivable, and Invoice-to-Cash (I2C) processes.
- Proven people management and team leadership experience.
- Strong knowledge of ERP systems such as PeopleSoft.
- Excellent analytical, stakeholder management, and communication skills.
What the Team is Saying
TransUnion Compensation & Benefits Highlights
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Healthcare Strength — Day-one eligibility for medical, dental, and vision is paired with HSA/FSA options and robust mental-health resources, including 24/7 support and therapy/EAP. Wellness programming and fitness discounts further reinforce the health offering.
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Parental & Family Support — Paid parental leave of about 12 weeks with a gradual return, adoption and caregiver assistance, a complimentary Care@Work membership, and a dependent-care FSA provide meaningful family coverage. Company materials also reference child and adult care benefits and on-demand EAP access for employees and dependents.
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Leave & Time Off Breadth — Flexible time off or PTO is complemented by paid volunteer time and 10 paid holidays plus two global wellness days. Some postings note “up to 12” holidays, reflecting role/location variability.
TransUnion Insights
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What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Employees engage in a combination of remote and on-site work.
