Team Lead, Account Management (d/f/m)

Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our growing team of 1,800+ Personios across Europe and the US are building user-friendly products that delight our 14,000+ customers and their 1.5 million employees. Ready to make an impact from day one?
The Role: How you'll make an impact at Personio
This position is based in Munich or Berlin with 3 days per week in-office.
It's time to bring your best and make your mark. Join Revenue & Success at Personio, using your subject-matter expertise to build relationships with our customers and help them maximize their value every day. Together, we're solving real problems for real people.
As Team Lead Account Management, you will be the driving sales expansion with existing customers in our core market Germany. Your team will follow a solution-oriented, customer-centric sales approach, guiding our customers through renewals while growing our upsell and cross-sell business - all with a focus on our products' values. If you are ready to build the category leader for HR software for SMEs in Europe with us and develop further, we are excited for you to join us!
Role Responsibilities: What you'll do

• You ensure your team (up to 8 Account Managers) is set up to achieve stretch targets.
• You own your team's retention, renewal & expansion strategy and execution across our core market with a focus on driving incremental revenue and achieving company-wide business goals.
• Develop and implement MRR expansion measures to achieve your sales targets.
• Regular feedback on sales calls and coaching on prospecting, objection handling, negotiation and other sales skills.
• Enable your team to create a strong pipeline through regular pipe reviews
• Data-driven analyses and weekly forecasting
• You work cross-functionally with teams within Customer Experience, Finance and Sales departments

Role Requirements: What you need to succeed

• Languages: You are a strong communicator with excellent written and spoken German and English skills.
• Leadership experience: Min. 1-2 years of leadership experience in a sales or after sales role, preferably in a B2B software environment.
• Sales experience: You have 3-5 years of B2B sales experience, ideally in a software environment.
• Planning & Organising: You set clear goals and give strategic direction, ensuring your team is set up for success.
• Thrive in Ambiguity: You have a solutions over problems mindset and are not afraid to change course if needed.
• Customer focus: You possess a strong customer and service orientation.
• Entrepreneur: You have an entrepreneurial mindset and develop solutions together with your team to create true added value for our customers.

Why Personio
Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

• Receive a competitive reward package - reevaluated each year - that includes salary, benefits, and pre-IPO equity
• Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation!)
• Make an impact on the environment and society with Impact Days
• Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
• Find your best way to work with our office-led, remote-friendly PersonioFlex! Most teams offer a roughly 50% remote, 50% in-office working framework
• Connect with your fellow Personios at regular company and team events like Personio Summer Sessions and local year-end celebrations
• Engage in a high-impact working environment with flat hierarchies and short decision-making processes