Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone- you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor.
More about this role
As a Customer Service Intern at Mondelēz International, you will support the team in managing customer orders and ensuring a high level of service. You will work closely with Sales, Supply Chain, Logistics and Planning teams, gaining insight into how our products reach customers and consumers.
Your responsibilities:
- Support the Customer Service team with daily activities and customer orders,
- Cooperate with Sales, Supply Chain, Logistics and Planning teams to ensure smooth order fulfillment,
- Support the resolution of customer queries and order-related issues,
- Prepare reports and support data analysis,
- Contribute to process improvements and team projects.
What we're looking for:
- University student or recent graduate, interested in Customer Service, Supply Chain or a related area,
- Good communication skills in English,
- Proficiency in Microsoft Office, especially Excel,
- SAP knowledge is a plus,
- Proactive attitude and willingness to learn,
- Ability to work effectively in an international and collaborative environment.
What we offer:
- A 4-month internship in a global FMCG company with well-known brands,
- Hands-on experience and the opportunity to work on real business topics,
- Collaboration with experienced professionals and international teams,
- Opportunities to develop your professional and analytical skills,
- A dynamic, inclusive and supportive working environment.
Please apply with your CV in English
Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Intern (Fixed Term)
Interns
Early Careers
Skills Required
- University student or recent graduate
- Interest in customer service, supply chain, or a related area
- Good communication skills in English
- Proficiency in Microsoft Office, especially Excel
- Proactive attitude and willingness to learn
- Ability to work effectively in an international and collaborative environment
- SAP knowledge
Mondelēz International Compensation & Benefits Highlights
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Healthcare Strength — Company materials list medical, dental, vision, prescription coverage, an Employee Assistance Program, and optional critical illness/accident insurance among standard U.S. offerings, with wellness resources highlighted in some locations. The breadth of health programs is detailed across official and role-specific pages.
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Retirement Support — Retirement offerings include a 401(k) savings plan with company match, with sources describing competitive match formulas and, for some employee groups, additional company contributions or legacy pension arrangements. These elements are positioned as part of a strong U.S. financial benefits package.
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Parental & Family Support — The U.S. policy provides 10 weeks of paid parental bonding leave for all caregivers, plus short‑term disability time for birth mothers. Adoption and surrogacy assistance and childcare-related supports are also called out in official materials.
Mondelēz International Insights
What We Do
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world. Our Purpose Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way. Our Brands We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our People Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are. Our Strategies We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities: • Growth: accelerate consumer-centric growth • Execution: drive operational excellence • Culture: build a winning growth culture
Why Work With Us
We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.
Gallery
Mondelēz International Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
#TeamMDLZ Flexible Working Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time
