Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You work in Mondelēz International Digital Services, coordinating your duties to support impeccable service operations. In this role, you work with other employees to ensure that processes are adhered to and documented.
How you will contribute
When you receive a request that is pertinent to your area of responsibility, you will review and co-ordinates activities to respond to that request, communicating progress to clients and scheduling meetings as appropriate, and ensuring service quality is delivered. Good technical writing skills are necessary in this role because you will write documentation and follow up on down-stream processes. In addition, you will manage the filing and storage of documentation, ensuring that Mondelēz International complies with the appropriate data privacy and legal requirements. You will also initiate and follow up on activities as required by third-party vendors, ensure the accuracy and timeliness of data and produce and analyze reports as required, and recommend and take action on opportunities for continuous improvement.
High - Level Responsibilities
Operational Delivery:
- Accountable for having and maintaining up-to-date deep Talent Acquisition knowledge enabling the coordinator to support with key moments that matter during the candidates recruitment journey
- Possesses a strong working knowledge of enabling technologies, systems (e.g. Workday) and processes
- Possesses the relevant language skills, therefore is effectively able to support both managers and candidates throughout the recruitment lifecycle
- Responsible for escalating queries for support to the Talent Acquisition Coordinator Lead or Talent Acquisition Advisor where appropriate
- Manages external interview schedules for candidates and hiring managers and arranging assessment logistics
- Works with Talent Acquisition Advisors and Leads to deliver recruitment administration activities
- Leads scheduling of external candidate interviews
- Delivers process for candidate reimbursement and invoice processing
- Works with Talent Acquisition Advisor to schedule and prepare onboarding sessions
- Responsible for offer proposal for internal hires as well as contract/offer letter generation for internal and external hires
- Processes new joiners - both internal and external, e.g. inputting new employee data
- Accountable for execution of all Talent Acquisition Coordination processes, policies and standard operating procedures
- Delivers process for manual job board postings, background screening/ medical checks
- Manages the offer documentation, onboarding and hiring processes up to start date with Mondelez; Partners with other workstreams on processing of start date changes
Continuous Improvement:
- Collaborates with other workstreams to ensure employee data captured during recruitment process feeds effectively to downstream systems and processes
- Drives an excellent candidate and hiring manager experience and manages candidate communities
- Responsible for delivery of operational procedures through Key Performance Indicator and Service-Level Agreement and identifying and driving continuous improvement opportunities
More about this role
What you need to know about this position:
Education / Certifications:
- Bachelor's Degree in Human Resources or any related field.
Job specific requirements:
- 1-2 years of relevant Talent Acquisition Coordinating experience - knowledgeable with interview scheduling, compliance checks, internal controls, and the pre-employment process
- Attention to details is a must.
- Proficient in using systems such as Workday (applicant tracking system / offer management tool) and ServiceNow (ticketing tool)
- Strong stakeholder management and excellent communication skills, required.
- High-level of integrity in handling confidential matters, required.
- Capable of managing internal offers that involve higher-level stakeholders, advantage.
- Willing to support any ad-hoc tasks as needed.
No Relocation support available
Business Unit Summary
Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob's crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Service Operations (Delivery)
Global Business Services
Mondelēz International Compensation & Benefits Highlights
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Retirement Support — The 401(k) structure combines a 4.5% basic company contribution with up to an additional 4.5% match, with company contributions vesting after two years. This provides up to 9% in company contributions when at least 6% is contributed by the employee.
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Healthcare Strength — Multiple national medical carrier options are offered with in‑network preventive care at 100%, plus company‑paid basic life insurance and short‑term disability. Optional long‑term disability and supplemental life/AD&D expand protection choices.
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Parental & Family Support — A global parental‑leave standard supports birth, adoptive, and foster parents across the enterprise. Additional supports include adoption and surrogacy assistance, childcare discounts, and an Employee Assistance Program with counseling and well‑being tools.
Mondelēz International Insights
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What We Do
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world. Our Purpose Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way. Our Brands We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our People Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are. Our Strategies We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities: • Growth: accelerate consumer-centric growth • Execution: drive operational excellence • Culture: build a winning growth culture
Why Work With Us
We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.
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#TeamMDLZ Flexible Working Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time
