Systems Support Specialist

Reposted 3 Days Ago
Be an Early Applicant
Huntsville, AL, USA
In-Office
58K-105K Annually
Mid level
Information Technology • Software
The Role
Operate and monitor NASA's NASCOM mission network in a 24x7 NOC, troubleshoot routing and dataflow issues, maintain Cisco/Juniper/Ciena equipment, coordinate with NASA centers and carriers, implement and test network services, and meet certification and Public Trust requirements.
Summary Generated by Built In

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like the kind of environment where you can thrive, keep reading!

The Digital Modernization Sector brings together our digital transformation and IT programs, allowing us to better serve our customers through scale and repeatability.

(Group Profile/Link to Group page) - https://www.leidos.com/capabilities/digital-modernization

Your Next Great Adventure Awaits!

Please Note: This position is currently contingent upon customer approval.  The selected candidate(s) will not begin work until funding and customer approval is received.  

Leidos is seeking a System Support Specialist!

Primary Responsibilities:

  • Use a variety of network management and diagnostic tools for monitoring, troubleshooting communications-related problems for NASA’s Mission Network known as NASCOM.

  • Monitoring and some maintenance assistance will be required of Cisco Routers & Switches, Junipers Routers.

  • Operating NASA unique hardware items is also required.

  • Candidate will support the network’s operations and day-to-day activities in support of NASA missions.

  • Working directly with other NASA centers and customers to help resolve real-time network and dataflow problems which are unique to NASA.

  • Candidate will be involved in several activities including the testing and implementation of new network services.

  • Position is in the NASCOM Mission Alternate Operating Facility (MAOF), a 24X7 network operation center, that will be fully integrated with the NASCOM Operations Management Center in Greenbelt, Maryland.  The MAOF will require supporting non-standard shifts, weekends, and holidays.

  • Candidate must be able to pass both a written and practical certification test associated with the operations of the Mission Network within 180 days of hire.

Required Qualifications:

  • Knowledge of TCP/IP technology.

  • Knowledge of IP Addressing and subnet masking.

  • Excellent writing and oral communications skills.

  • Hands-on experience with standard industry products e.g. Cisco, Juniper, and Ciena.

  • Effective communicator and able to coordinate network and customer issues with other technical sections.

  • Ability to multi-task and respond quickly to real-time dataflow issues.

  • Ability to work non-standard work hours/shifts.

  • Pleasant personality.

  • Knowledge of Network Monitoring tools, e.g. NNMi, Specturm, MRTG, CACTI.

  • Experience in supporting Wide Area Networking connectivity.

  • US Citizenship is required and able to obtain at minimum Public Trust clearance.

Desired Qualifications:

  • Knowledge of normal trouble ticket processes.

  • Knowledge and hands on experience with data analyzers, network probes and other network diagnostic and performance measurement devices.

  • Experience in performing traceroutes, executing ping test.

  • Experience in WAN protocols such as SONET and MPLS.

  • Experience working with Commercial Carrier service providers, e.g., AT&T, Verizon.

  • Knowledgeable of transmission principals including T1, T3, DS-3 &OC-3/48.

  • Knowledge of serial interfaces including RS232, V.35 and RS 449 preferred.

  • Knowledge of Linux.

Clearance:

  • Candidate must have or be able to obtain a Public Trust with a Level of Confidence of 50 or higher.

Desired Certifications / Training:

  • Current holders of either a CCNA, CCNP or JNCIA.

To be considered for the following levels:

  • HS and 4+ years of relevant experience.

Specific Location:

  • Huntsville, AL

Why Leidos?

  • Grow with Us: Be part of a company that values innovation and encourages professional development.

  • Make a Difference: Your work will directly contribute to safer, more efficient airspace for everyone.

Ready to take your career to new heights? Join Leidos and help us transform the future!

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:February 18, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $57,850.00 - $104,575.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Top Skills

Cacti
Ciena
Cisco
Ds-3
Ip Addressing
Juniper
Linux
Mpls
Mrtg
Nnmi
Oc-3/48
Ping
Rs232
Rs449
Sonet
Spectrum
Subnet Masking
T1
T3
Tcp/Ip
Traceroute
V.35
Wan
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Alexandria, VA
27,104 Employees
Year Founded: 1969

What We Do

We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.

Similar Jobs

CDW Logo CDW

Architect

Information Technology
Remote or Hybrid
US
15100 Employees
95K-170K Annually

CDW Logo CDW

Architect

Information Technology
Remote or Hybrid
US
15100 Employees
148K-200K Annually

Cox Enterprises Logo Cox Enterprises

Program Manager

Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Remote or Hybrid
United States
50000 Employees
112K-186K Annually

Cox Enterprises Logo Cox Enterprises

Director, Change Enablement (Cox Fleet)

Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Remote or Hybrid
United States
50000 Employees
149K-248K Annually

Similar Companies Hiring

Milestone Systems Thumbnail
Software • Security • Other • Big Data Analytics • Artificial Intelligence • Analytics
Lake Oswego, OR
1500 Employees
Fairly Even Thumbnail
Software • Sales • Robotics • Other • Hospitality • Hardware
New York, NY
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account