Reporting to a Manager of Information Technology, you will implement integrated systems solutions to technical and business problems at both tactical and operational levels. You will research, debug, and analyze software and system problems, model and recommend software and system solutions, and collaborate with and guide other Information Technology employees. You will partner with customers to ensure business or technical requirements are fulfilled with quality and participate across the development lifecycle through technical specifications, application configuration, development, testing, and implementation. In this role, you will support the delivery, configuration, and ongoing maintenance of Conagra’s UKG Workforce Management platform while working with stakeholders across Human Resources, Manufacturing, Legal and Finance to troubleshoot issues, refine processes, and support integrated system functionality.
A Taste of Your Responsibilities
Support daily technical configuration, system maintenance, and monitoring of the UKG Workforce Management platform.
Provide second-level support for end users, resolving issues related to pay rules, schedules, time-off accruals, attendance rules, workflows, and general system behavior.
Support UKG Workforce Management Ad Hoc Reports, Dataviews, and related reporting needs.
Support time clock hardware troubleshooting, including connectivity and firmware updates.
Support integrations and data feeds between UKG Workforce Management and other systems such as Workday, partnering with internal teams and vendor partners as needed.
Contribute to semi-annual SaaS release preparation by reviewing release notes and participating in user acceptance testing.
Assist offshore support teams with escalated or critical incidents.
Maintain process documentation, operational procedures, and change management artifacts.
Gather business requirements, understand user needs, and evaluate solution approaches.
Communicate with Information Technology teams, business partners, and leadership.
Support adherence to data protection, security standards, and established processes.
Stay current with UKG Workforce Management capabilities and related workforce management technologies.
Ingredients Required for Your Success
Bachelor’s Degree in Computer Science, Information Technology, or a related discipline.
3+ years of experience in Information Technology or a related role.
1-3 years of experience supporting timekeeping or attendance systems, with UKG Workforce Management preferred.
Foundational understanding of UKG Workforce Management technical and functional capabilities.
Experience supporting workforce management systems in a Manufacturing or Consumer Packaged Goods environment preferred.
Communication skills to convey technical concepts to non-technical stakeholders and translate business needs into system requirements.
Familiarity with data integrations between Human Resources or timekeeping systems and external vendors.
Experience contributing to the delivery of Information Technology solutions or enhancements.
Experience collaborating with systems integrators, vendors, or Information Technology outsourcers preferred.
Exposure to Continuous Delivery or Agile methodology preferred.
Demonstrated experience working collaboratively in matrixed, cross-functional teams.
Willingness to travel up to 10 percent annually.
Number of Days in Office: 3
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Compensation
Pay Range:$72,500-$107,000The annual salary listed above is the expected offering for this position. An employee’s actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees’ equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees.
Our Benefits
We care about your total well-being and will support you with the following, subject to your location and role:
Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities
Our Company
At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions – within our people and our iconic brands like Birds Eye®, Slim Jim® and Reddi-Wip®.
Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.
Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.
Top Skills
What We Do
Conagra has the most impactful, energized and inclusive culture in food. Our diverse team embraces debate to challenge marketplace/business conventions. We are respected for our great brands, great food, great margins and consistent results.
We combine a rich heritage with a sharpened focus and entrepreneurial spirit. Conagra’s portfolio of iconic and emerging food brands continues to evolve to offer contemporary choices for every occasion. We are a 100 year-old company with a startup attitude - an imperative to transform how we do business. What’s not changing? Our timeless values: integrity, external focus, broad-mindedness, agility, leadership by all, and a focus on results.
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