Sr Systems Analyst

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.
We’re actively seeking a talented Systems Analyst to join our Pacific Life Technology team in one of our Home Office locations (Newport Beach, CA; Omaha, NE; Charlotte, NC). This hybrid role empowers you to collaborate effectively both in and out of the office.
As a Systems Analyst, you’ll move Pacific Life, and your career, forward by joining a team of 10-12 talented application development professionals. In this role, you’ll act as a key liaison between business stakeholders and technology, translating complex business needs into scalable technology solutions across Life policy administration platforms, including Cyberlife, ALIS and Vantage.  You will support our Consumer Markets Division by identifying gaps, recommending enhancements, and ensuring our systems evolve to meet both current and future business demands. 
How you’ll help move us forward:

Analysis & Problem Solving

• Apply in-depth knowledge and best practices to evaluate business issues and propose improvements to products, processes, or systems

• Solve complex problems by approaching solutions from new perspectives and leveraging existing resources

Operational Support

• Monitor, triage, and independently resolve routine production system issues and inquiries

• Perform scheduled administrative activities such as policy‑level tasks and production reporting

• Conduct periodic system and transactional audits to ensure data and process quality

Project & Delivery Work

• Complete assigned project tasks, supporting enhancements, system configuration updates, and cross‑functional initiatives

• Collaborate with developers, analysts, and business stakeholders to translate business needs into actionable technical specifications

The experience you bring:

• 5+ years of experience in software systems analysis

• Life Insurance industry experience with knowledge of policy administration processes

• Experience systems such as Cyberlife, ALIS or Vantage

• Strong understanding of Agile methodologies and iterative delivery

What makes you stand out:

• Deeper specialization in Life Insurance or policy administration

• Demonstrated ability to communicate complex concepts clearly to technical and non-technical leaders

• Strong interpersonal skills with focus on building cross functional partnerships

You can be who you are.

People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.
#LI-TM1

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.