At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job TitleSystems Analyst III
LocationCleveland
FacilityRemote Location
DepartmentRCM Executive Admin-Finance
Job CodeT31033
ShiftDays
Schedule8:00am-5:00pm
Job Summary
Job Details
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. As a Systems Analyst III, you will participate in feasibility analysis, estimation, planning, design, development, prototyping, implementation, and quality assurance of automated systems, as well as guide system modifications. In this role, you will define training requirements, assist with training on automated systems, and recommend solutions to enhance overall system functionality.
A caregiver in this role works remotely from 8:00 a.m. – 5:00 p.m.
A caregiver who excels in this role will:
- Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.
- Define training requirements and assist with automated systems training.
- Recommend solutions to enhance system functionality.
- Support and design department project assignments and small system implementation.
- Provide input to solution development efforts.
- Maintain schedules.
- Track information system resources for assigned projects.
- Report on project timelines and document performance.
- Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
- Maintain project task plans, documentation and communications.
- Other duties as assigned.
Minimum qualifications for the ideal future caregiver include:
- Associate’s degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position
- OR High School Diploma / GED or equivalent and seven years of experience
- OR Bachelor’s degree and three years of experience
- Strong analytical, critical thinking and communication skills
Preferred qualifications for the ideal future caregiver include:
- Bachelor’s degree
- Microsoft, CompTIA, or equivalent certification
- Epic experience, including certification, accreditation, or demonstrated proficiency
- Experience with Epic Resolute Hospital Billing
- Experience with Epic Resolute Professional Billing
- Experience with Epic Claims
- For Information Technology Division caregivers, ITIL Foundations certification is preferred
Physical Requirements:
- Ability to perform work in a stationary position for extended periods.
- Ability to travel throughout the hospital system.
- Ability to operate a computer and other office equipment.
- Ability to communicate and exchange accurate information.
- In some locations, ability to move up to 20 lbs.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Skills Required
- Associate's degree in Information Technology, Computer Science, Health Sciences, Healthcare Administration, or a related field and five years of relevant information technology, applications development and support, end-user training, or equivalent operational or financial systems experience
- High school diploma or GED and seven years of relevant experience
- Bachelor's degree and three years of relevant experience
- Strong analytical, critical thinking, and communication skills
- Bachelor's degree
- Microsoft, CompTIA, or equivalent certification
- ITIL Foundations certification for Information Technology Division caregivers
Cleveland Clinic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cleveland Clinic and has not been reviewed or approved by Cleveland Clinic.
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Healthcare Strength — Health coverage is described as comprehensive and cost-effective, with broad in-network access and supportive wellness features. Feedback suggests medical, dental, vision, and ancillary services are well-integrated and valuable for families.
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Retirement Support — Retirement offerings include a pension component alongside a matched savings plan, contributing to long-term financial security. Feedback suggests these elements compare favorably to many local options.
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Parental & Family Support — Paid maternity and parental leave are highlighted as stronger than many regional employers. Additional family supports like adoption assistance and education aid further enhance perceived value.
Cleveland Clinic Insights
What We Do
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Florida Cleveland Clinic Canada Cleveland Clinic Abu Dhabi Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations. Our family health centers offer: Outpatient care Primary care Numerous subspecialties Numerous locations All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.
