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The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you thrive in leading teams to exceed goals while ensuring customers receive seamless service? Spectrum Community Solutions is seeking a Sales Supervisor to coach and guide inbound sales agents, driving outstanding results across our residential services. Your leadership will help shape exceptional customer experiences and propel Spectrum's growth.
How You'll Make an Impact
Working Conditions
What You'll Bring to Spectrum
Required Qualifications
Education
Experience
Skills
Preferred Qualifications
Education
Experience
Skills
#LI-TH
CAM415 2026-70237 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Do you thrive in leading teams to exceed goals while ensuring customers receive seamless service? Spectrum Community Solutions is seeking a Sales Supervisor to coach and guide inbound sales agents, driving outstanding results across our residential services. Your leadership will help shape exceptional customer experiences and propel Spectrum's growth.
How You'll Make an Impact
- Lead and motivate inbound sales agents to surpass sales targets
- Provide ongoing coaching and feedback to foster agent development
- Oversee daily team operations, maintaining high performance standards
- Monitor calls and performance metrics to ensure quality customer service
- Implement new sales strategies to maximize sales opportunities
- Manage recruiting, hiring, goal-setting and performance reviews
- Build relationships with other departments for business alignment
Working Conditions
- Office environment with moderate noise levels
- Variable work hours based on business needs
What You'll Bring to Spectrum
Required Qualifications
Education
- High School diploma or equivalent
Experience
- 2-3+ years inside sales experience
- 1-2+ years supervisory experience, preferably in inside sales or call centers
Skills
- Ability to read, write, speak and understand English
- Supervise, motivate and optimize sales teams
- Recruit and develop sales professionals
- Strong customer relations and communication abilities
- Knowledge of Spectrum products and services
Preferred Qualifications
Education
- 2+ years post high school education
Experience
- Supervisory experience in inside sales or call centers
Skills
- Act with honesty and integrity
- Communicate effectively verbally and in writing
- Organize, prioritize and manage multiple projects
- Work independently and with others to resolve issues
- Adapt quickly to changing business needs
- Proficient with computers and billing systems
- Listen and address customer needs
- Reliable, patient and consistent attendance
#LI-TH
CAM415 2026-70237 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
What the Team is Saying
Eilisa
Group Vice President, Service Delivery Applications
Stephanie
Sr. Director, Video Tools & Automation
Raquenel
Senior Director, Product Insights
Mary
GVP, Network Security Operations
Spectrum Compensation & Benefits Highlights
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Retirement Support — Retirement support includes a 401(k) dollar‑for‑dollar match up to 6% of pay plus an additional 3% company contribution for most employees, effectively up to 9% in company contributions. This structure is consistently highlighted across benefits materials as a core strength.
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Affordable Benefits — Medical, dental, and vision coverage offer multiple plan options, with the company stating it has absorbed premium increases for many years to help keep employee paycheck costs stable. 24/7 EAP counseling and company contributions to health accounts on certain plans add to overall affordability.
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Wellbeing & Lifestyle Benefits — Free and discounted Spectrum Internet/TV and deep Spectrum Mobile discounts provide meaningful everyday savings tied to the company’s products. Availability varies by service area, but these perks are frequently emphasized as part of total rewards.
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The Company
What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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Spectrum Teams
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About our Teams
Spectrum Offices
OnSite Workspace
Typical time on-site:
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Stamford, CT
Austin, TX
Charlotte, NC
Denver, CO
Los Angeles, CA
Saint Louis, MO
Stamford, CT
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