Strategy & Operations, Market Strategist (GTM & Expansion)

About Sprinter Health:

At Sprinter Health, our mission is reimagining how people access care by bringing it directly to their homes. Nearly 30% of patients in the U.S. skip preventive or chronic care simply because they can’t get to a doctor’s office. For many, the ER becomes their first touchpoint with the healthcare system—driving over $300B in avoidable costs every year.

By using the same technologies that power leading marketplace and last-mile platforms, we deliver care where people are, especially those who need it most. To date, we’ve supported over 2 million patients across 22+ states, completed hundreds of thousands of in-home visits, and consistently maintained a 90+ NPS. Our team of clinicians, technologists, and operators has raised over $125M from investors including a16z, General Catalyst, GV, and Accel.

About the Role:

We’re looking for a Market Strategist to join our Strategy & Operations team and help design, launch, and scale Sprinter’s go-to-market and operating model across new and existing territories. This is a classic ex-consulting strat + ops role: high ownership, heavy cross-functional exposure, and a mix of structured problem-solving and hands-on execution. (Bonus points for previous healthcare consulting experience)

In this role, you’ll own regional market strategy end-to-end: from market planning and capacity modeling to day-to-day operational execution, ensuring Sprinter can enter new markets quickly, scale efficiently, and reliably meet partner and patient needs. You’ll work closely with Sales, Partnerships, Clinical Operations, Product, and Data to translate growth goals into executable operating plans.

If you’re excited by ambiguous problems, enjoy building repeatable frameworks, and want to directly shape how a high-growth healthcare company expands into new geographies, this role is for you.

Own Market Strategy and Execution

• Design and execute regional operating strategies that support new market launches, partner expansions, and evolving clinical offerings

• Build scalable frameworks for workforce planning, capacity modeling, and service coverage across dynamic geographies

• Continuously refine market plans in response to changes in demand, partner priorities, patient mix, and clinical protocols

• Act as the single threaded owner for operational performance in assigned markets

Drive Go To Market and Territory Expansion

• Partner with Sales and Partnerships to support market entry, payer launches, and expansion into new territories

• Translate commercial commitments into executable operational plans with clear staffing, scheduling, and cost assumptions

• Evaluate market readiness, identify constraints, and recommend tradeoffs to enable fast and sustainable growth

Operational Planning and Scheduling

• Develop and maintain optimized schedules for mobile clinicians based on forecasted demand, geography, and partner requirements

• Collaborate closely with Clinical Managers to incorporate availability, training levels, licensure, and cultural considerations

• Identify gaps between forecasted and actual demand and drive iterative improvements to scheduling and capacity models

Performance Tracking and Analytics

• Monitor market level performance against clinical, financial, and partner KPIs using tools such as Looker, BigQuery, Kibana, SQL, Python, and Excel

• Diagnose operational bottlenecks and performance gaps and develop data backed recommendations to improve efficiency and reliability

• Partner with Clinical and Operations leaders to set annual goals and roadmap initiatives required to hit them

Strategic Projects and Special Initiatives

• Lead ad hoc analyses and special projects tied to growth, efficiency, and scale such as logistics optimization, new service pilots, and partner specific requests

• Support product development by translating operational needs into clear requirements and testable hypotheses

• Balance multiple high impact initiatives while maintaining day to day operational ownership

What You've Done

• 3+ years of experience in strategy and operations, management consulting, analytics, marketplace operations, or similar roles

• Owned ambiguous problems end to end, translating high level goals into structured plans, operating models, and measurable outcomes

• Built models or frameworks for capacity planning, workforce optimization, territory planning, or supply and demand balancing

• Worked cross functionally with Sales, Operations, Product, Data, and external stakeholders to drive execution

• Operated effectively in fast paced, high growth environments with shifting priorities and incomplete information

What Sets You Apart

• Experience at a pre IPO or high growth company, particularly in Series A through Series D environments

• Background in management consulting or growth strategy, with strong comfort structuring unstructured problems

• Experience supporting new market launches or geographic expansion, such as new city or territory rollouts

• Strong data fluency, including hands on experience with SQL, Looker, BigQuery, Python, Excel, or similar tools

• Familiarity with healthcare or healthcare data, such as claims, clinical workflows, or regulated data environments, though not required

• Experience in operationally complex or marketplace businesses, such as logistics, last mile delivery, or field based operations

Sprinter Health is an equal opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

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