Be an Early Applicant
The software company powering the path to the world’s new medicines.
The Role
Own client engagement and adoption for Veeva Link across pharmaceutical companies. Build consultative relationships, support account growth, lead onboarding and product enablement, analyze user engagement metrics, recommend improvements, communicate client insights to Product Management, and develop scalable onboarding and education playbooks.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
Veeva Link is transforming how the global life sciences industry connects with Key Opinion Leaders in Healthcare. Our applications span every stage of market maturity, from established industry standards to fast-growing emerging solutions, so there is always something new to learn and real room to grow.
Our Strategy team owns the market success of our products, from shaping product direction to making sure customers realise lasting value. We are now expanding the Strategy team with a new client value function, and we are looking for a highly motivated Strategy Associate to join the team.
Working side by side with our Strategy Directors, you will take direct ownership of client engagement across some of the world's leading pharmaceutical companies. You will build trusted relationships with key stakeholders, equip client teams to get the most from our products, and drive day-to-day product adoption.
Along the way, you will analyze user engagement trends, turn end-user insights into input for our product roadmap, and show clients how our products deliver measurable business impact.
What You'll Do
- Build and champion trusted, consultative relationships with mid-level operational and business leaders across top-tier pharmaceutical companies
- Collaborate with Strategy Directors to architect and execute account growth plans, ensuring enterprise clients achieve maximum ROI from Veeva Link applications
- Lead high-impact product masterclasses, strategic onboarding, and ongoing enablement sessions that embed Veeva Link into daily client workflows
- Leverage adoption metrics and quantitative reporting to analyze user behavior, diagnose drop-off points, and deliver proactive strategic recommendations to key stakeholders
- Serve as the strategic conduit between client end-users and internal Product Management teams, advocating for features and usability improvements that solve critical industry challenges
- Develop scalable best practices and playbooks for onboarding and continued education
Requirements
- 1+ years of professional experience in consulting, professional services, customer success or account management
- Demonstrated interest or experience in Life Sciences, Healthcare, Commercial Strategy, or Medical Affairs
- Strong executive presentation skills. Ability to articulate complex software capabilities simply and lead engaging, high-energy client sessions
- Comfortable working with data sets, creating executive-level reports, and translating raw metrics into compelling business narratives
- Natural relationship builder who excels at navigating multi-stakeholder enterprise environments
- Exceptional organizational agility with the ability to manage competing priorities across cross-functional internal and external teams
- Bachelor’s degree required
Nice to Have
- Hands-on experience with Key Opinion Leader (KOL) engagement models, commercial pharma operations, or medical affairs workflows
- Exposure to SaaS growth metrics, product usage telemetry, or business intelligence tools (e.g., Tableau, PowerBI, SQL)
Interviewing with Veeva
- Follow the application process and submit your resume.
- If moving to the interview stage, our process is as follows:
- A conversation with the hiring manager
- A personality assessment
- A practical case exercise
- A final conversation with our group's Senior Leader
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $70,000 - $85,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Associate
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Skills Required
- 1+ years of professional experience in consulting, professional services, customer success, or account management
- Interest or experience in life sciences, healthcare, commercial strategy, or medical affairs
- Strong executive presentation skills and ability to explain complex software capabilities clearly
- Experience working with data sets, creating executive-level reports, and translating metrics into business narratives
- Strong relationship-building skills in multi-stakeholder enterprise environments
- Ability to manage competing priorities across cross-functional internal and external teams
- Bachelor's degree
- Experience with Key Opinion Leader engagement models, commercial pharma operations, or medical affairs workflows
- Exposure to SaaS growth metrics, product usage telemetry, Tableau, Power BI, or SQL
Veeva Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.
-
Healthcare Strength — Health, dental, vision, and mental health coverage are provided alongside HSA/FSA options, with some locations adding fitness reimbursements or gym support. These offerings contribute to a comprehensive core healthcare package.
-
Equity Value & Accessibility — Broad-based equity, RSUs/options, and an employee stock purchase plan are part of total rewards, with widespread participation noted across the company. In several roles, equity is considered a meaningful component that lifts total compensation.
-
Parental & Family Support — Support includes maternity and paternity leave, adoption assistance, fertility benefits, childcare benefits, and family medical leave. These programs signal a family-friendly approach to time off and caregiving needs.
Veeva Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.
Gallery
