Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
We are looking for a highly driven, analytical, and execution-focused Strategic Projects Lead (SPL) to own and deliver high-impact, cross-functional initiatives across Workstream. In this role, you will act as a force multiplier for the business—leading complex, ambiguous projects that directly impact revenue growth, operational efficiency, and customer outcomes. You will work closely with senior leadership and cross-functional teams across product, sales, operations, and customer success to drive initiatives from concept through execution. This role is ideal for someone who thrives in fast-paced environments, enjoys solving complex problems with incomplete information, and takes full ownership of outcomes. You will be expected to move quickly, make high-quality decisions, and drive measurable business impact at scale.
This is a full-time role requiring presence 5 days per week in our San Francisco or Menlo Park office.
Day In The Life- Managing a network of hundreds to thousands of people to collect video data and to engage and motivate workforce
- Own the end-to-end development of video data platform, from initial concept through scaled execution
- Design and build systems for collecting, organizing, labeling, and managing thousands of hours of video data
- Lead large-scale operational initiatives, including process design, implementation, and optimization across teams
- Partner closely with senior leadership to identify strategic opportunities and translate them into actionable plans
- Drive alignment across product, engineering, sales, and operations to ensure successful delivery of key initiatives
- Analyze data to identify bottlenecks, optimize workflows, and inform decision-making
- Build and refine scalable systems, processes, and playbooks to support company growth
- Manage timelines, resources, and stakeholders to deliver projects on schedule and at a high level of quality
- Communicate progress, insights, and recommendations clearly to executive stakeholders
- Step into ambiguous problem spaces and define structure, goals, and execution plans
- 4-8 years of experience in operations, strategy, product, consulting, finance, or a high-growth startup environment
- Proven track record of owning and executing complex, cross-functional initiatives with measurable business impact
- Strong systems thinking and ability to design scalable processes from scratch
- Ability to move quickly and make decisions with incomplete or evolving information
- Strong analytical skills and comfort working with data to drive decisions
- Excellent communication and stakeholder management skills, including working with senior external partners
- High ownership mindset with end-to-end accountability
- Curiosity and ability to quickly ramp in technical domains such as AI, data platforms, or robotics
- Comfort operating in ambiguity and building in a 0→1 environment
- Proven track record of owning and delivering complex, cross-functional initiatives with measurable business outcomes
- Experience managing large, distributed workforces or marketplaces
- Exposure to AI data, model evaluation, or technical services delivery
- Background in investment banking, private equity, or management consulting
- A mission-driven and value-based company dedicated to empower deskless workers and local businesses
- An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
- Competitive salary and equity
- Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents
- 401K Plan
- Pre-tax commuter benefits
- Learning/development stipend
- Flexible PTO
In compliance with the California Pay Transparency Law, the base salary range for this role is between $90,000 to $180,000 base in San Francisco and Menlo Park. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
Know More About Workstream
- https://www.workstream.us/blog/funding-series-b
- https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
- https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Skills Required
- 4-8 years of experience in operations, strategy, product, consulting, finance, or high-growth startup environments
- Proven track record of owning and executing complex, cross-functional initiatives with measurable business impact
- Strong systems thinking and ability to design scalable processes from scratch
- Strong analytical skills and comfort working with data to drive decisions
- Excellent communication and stakeholder management skills, including working with senior external partners
- High ownership mindset with end-to-end accountability
- Ability to quickly ramp in technical domains such as AI, data platforms, or robotics
- Comfort operating in ambiguity and building in a 0->1 environment
- Must be present 5 days per week in San Francisco or Menlo Park office
- Experience managing large, distributed workforces or marketplaces
- Exposure to AI data, model evaluation, or technical services delivery
- Background in investment banking, private equity, or management consulting
What We Do
Workstream (www.workstream.us) is a text recruiting and hiring tool for local businesses, especially restaurants. We help you to hire faster with texting / SMS, cutting in half the time to engage, hire and onboard hourly workers. We save companies 30+ hours every week by making your hiring process streamlined, automated and finding you the right talent when you need it. We have helped business owners and operators from Jamba, Chick-fil-A, McDonald's, Dunkin', Applebee's, Auntie Anne's, Cinnabon and more to increase efficiency by over 150%, increasing their bottom line and creating significant cost savings. We are a team from MIT, Google, Yelp, Stanford, Cornell, and backed by investors including Peter Thiel's Founders Fund, Charles River Ventures, CEO Zoom, Jay Z, CEO DoorDash, Joe Montana, James Harden, COO Yelp, CEO Logitech, Chairman Louis Vuitton (LVMH), Chairman JetBlue, Peterson Ventures, GGV Capital, CEO Intercom, and more.
