Strategic Project Lead, Enterprise Human Data

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
120K-200K Annually
Senior level
Artificial Intelligence • Software
We use AI to understand human ability and match talent with the opportunities they're best suited for.
The Role
Lead tactical execution of multi-million-dollar enterprise human-data projects: design and manage end-to-end data pipelines, optimize workflows, coordinate 1,000+ distributed contributors, run daily war rooms, own client relationships and quality reporting, and ensure timely delivery under high-pressure timelines.
Summary Generated by Built In
About Mercor

Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.

 

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

About the Role

The world's leading enterprises partner with Mercor to scale the expert human data behind the AI they deploy. As an SPL, Enterprise HD, you will:

  • Drive the tactical execution of multi-million-dollar projects.

  • Build deep client relationships with AI, data, and technical leaders across industries.

  • Orchestrate the work of 1,000+ contributors.

  • Ensure flawless operational execution under demanding timelines.

This is a hands-on operations role for candidates excited by process optimization, rapid iteration, and high-intensity problem solving. We're an early-stage startup that operates with intensity. That means occasionally being responsive on weekends and always holding a high bar for output. The upside — performance incentives, career trajectory, and meaningful equity — reflects that.

Core Responsibilities

Operational Excellence
  • Design and manage end-to-end data pipelines, from customer specifications to final delivery.

  • Diagnose bottlenecks, restructure workflows, and implement solutions that improve quality, throughput, and cost-efficiency.

  • Examples include: creating incentive systems, re-sequencing workflows, refining instructions, and scaling review processes.

Customer Relationships
  • Act as the primary point of contact for the AI, data, and technical teams at leading enterprises.

  • Deliver clear, consistent reporting and proactively anticipate client needs.

  • Build long-term trust and identify opportunities for expansion.

Large-Scale Coordination
  • Manage 1,000+ distributed contributors in Slack-based workspaces.

  • Source, vet, train, and performance-manage domain experts.

  • Maintain high execution standards across all stages of production.

Quality Reporting
  • Run daily internal syncs (“war rooms”) to stay ahead of issues.

  • Provide regular, transparent progress updates to customers.

What We’re Looking For
  • Experience: Background in consulting, finance, startups, or other operationally intense environments.

  • Skills: Strong analytical and communication abilities; proven track record of managing complex projects.

  • Customer-Facing Experience: Comfortable working directly with high-profile clients.

  • Mindset: Excited by “gritty” process optimization and large-scale execution.

Key Facts
  • SPLs generate $10M+ in project revenue annually.

  • Customer requests are high-pressure and time-sensitive (e.g., onboarding 1,000 contributors in 3 days, delivering 10+ hours of quality data per contributor within 48 hours).

  • The role is explicitly operations-focused—not strategy, product, or GTM.

Growth Path
  • SPLs begin as individual contributors, running projects end-to-end.

  • High performers may advance to Senior SPL (SSPL) roles, managing multiple projects and teams of SPLs.

Compensation
  • Base cash comp from $120K-$200k

  • Aggressive bi-annual performance bonus structure

  • Generous equity grant vested over 4 years

  • $10K proximity bonus (if you live within 0.5 miles of our office)

  • $1.5K monthly stipend for meals

  • Free Equinox membership

  • $200 monthly laundry reimbursement

  • $200 monthly personal wellness reimbursement

  • Health, Dental, Vision insurance

  • 401(k) with company match

  • Up to $15k Relocation bonus

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

Skills Required

  • Background in consulting, finance, startups, or other operationally intense environments
  • Proven track record managing complex, multi-million-dollar projects
  • Experience designing and managing end-to-end data pipelines
  • Experience coordinating and scaling large distributed contributor networks (1,000+)
  • Strong analytical and communication skills
  • Customer-facing experience working directly with high-profile clients
  • Experience with process optimization, workflow design, and quality improvement
  • Willingness to work in a high-intensity, responsive environment (occasional weekends, tight timelines)

Mercor Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mercor and has not been reviewed or approved by Mercor.

  • Fair & Transparent Compensation Pay is considered competitive across many roles, with clear hourly ranges and an hourly/pay‑per‑task mix designed to align rates with expertise. The structure emphasizes transparent, appropriate pay levels and guarantees payment for legitimate logged time.
  • Strong & Reliable Incentives Payments are processed on a predictable weekly cadence via Stripe/Wise, and some tracks offer additional weekly bonus incentives for top performers. This combination of regular payouts and performance bonuses supports dependable earnings when projects are active.
  • Equity Value & Accessibility Select full‑time roles include generous equity grants alongside cash perks such as relocation and housing bonuses. These elements increase total compensation for those positions.

Mercor Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco, California
2,217 Employees
Year Founded: 2023

What We Do

We use AI to understand human ability and match talent with the opportunities they're best suited for.

Similar Jobs

Enverus Logo Enverus

Principal Software Engineer

Big Data • Information Technology • Software • Analytics • Energy
In-Office or Remote
2 Locations
1800 Employees

MetLife Logo MetLife

Group Life Claim Reviewer - 19452 - Oriskany NY - 9/1/26

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Remote or Hybrid
United States
43000 Employees
42K-54K Annually

MetLife Logo MetLife

Customer Care Advocate AMS - Oriskany, NY - 10.19.26 - 19378

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Hybrid
Oriskany, NY, USA
43000 Employees
42K-42K Annually

MetLife Logo MetLife

Customer Service Associate - 19328

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Remote or Hybrid
United States
43000 Employees
42K-49K Annually

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account