Jobs at Workstream

Full-cycle recruiter supporting the Robotics team and other SaaS functions across the U.S., Philippines, and international markets. Source, screen, interview, and close candidates using ATS (Greenhouse) and Workstream Hiring app; build hiring pipelines, partner with hiring managers, report recruiting metrics, and ensure a strong candidate experience while working PST business hours.

Responsible for setting demo appointments with franchise and corporate customers by prospecting via cold calls, email, and LinkedIn. Use Outreach, Salesforce, ZoomInfo, and LinkedIn Sales Navigator to research and manage accounts, build prospecting plans with Account Executives, and support onboarding/coaching of newer outbound team members. Work onsite daily and collaborate closely with Sales, Marketing, and Leadership.

Build and maintain high-performance, highly available backend systems. Collaborate with product and engineering teams to deliver features, practice TDD and CI/CD, design distributed systems, and work with SQL/NoSQL databases, caching, and cloud infrastructure to support scalable production services.

Design, develop, and deliver high-performance, scalable backend systems using Ruby on Rails (preferred) or Go/Node.js/Python. Collaborate with product and engineering teams, practice TDD and CI/CD, work with SQL/NoSQL databases, caching, and cloud infrastructure (AWS), and contribute to distributed system design and reliability.

Lead end-to-end, high-volume recruiting to scale an hourly Video Contributor contractor program, primarily for in-office Menlo Park hiring. Build and optimize sourcing channels (job boards, marketplaces), manage large candidate pipelines through screening to onboarding, partner cross-functionally to meet production goals, track recruiting metrics, and design repeatable, scalable hiring systems. Support rapid hiring surges and other US requisitions as needed.

Lead cross-functional, high-impact initiatives to build and scale a video data platform. Design systems for collecting, labeling, and managing large video datasets, drive operational improvements, align stakeholders, manage timelines and resources, and deliver measurable business impact working closely with senior leadership.

Provide bilingual (English/Mandarin) technical customer support via chat, phone, and email for a SaaS HR/payroll platform. Troubleshoot issues, escalate product defects to Engineering, guide customers through features and workflows, meet service metrics (response time, resolution time, CSAT), contribute to product testing and documentation, and assist Success team with client setup and knowledge base creation.

Build and maintain high-performance, highly available backend systems. Collaborate with product and engineering teams to deliver scoped features using TDD and CI/CD. Design distributed systems, choose appropriate SQL/NoSQL data stores, and implement caching. Communicate effectively in English and contribute to scalable platform development.

Design, implement, and test on-device software controlling recording, sensors, storage, power, and reliability. Bring up and debug new boards and sensor drivers with EEs, prototype hardware/firmware solutions, own on-device APIs/protocols, and build firmware tooling, automation, and test infrastructure to scale devices into production.

Review auto-generated annotations for egocentric video datasets, judge segments against detailed guidelines, correct or reject language labels, action segmentation, and hand-pose tracking, and flag privacy or quality issues. Maintain high accuracy and throughput, align with calibration sets, and ensure audited batches meet client standards.

Manage and grow channel and partner relationships for a B2B SaaS HR/payroll platform: prospect, negotiate, close partnerships, enable partner sales, align GTM, track partnership metrics, and coordinate cross-functional teams to drive revenue.

Own and grow strategic enterprise brand partnerships with C-suite stakeholders at large franchised restaurant and hospitality customers. Drive adoption, expansion, pilots, and long-term commitments by presenting ROI, managing cross-functional execution, running QBRs, leading demos, and representing Workstream at industry events to scale usage across franchise systems.

Own end-to-end partner lifecycle: prospect, negotiate, close, enable, and manage strategic partnerships that drive co-sell revenue. Align GTM with Marketing/Product, host partner training, track partnership KPIs, and serve as internal partner champion across Sales, Product, Engineering, and Customer Success.

Own and expand strategic corporate partnerships with top franchised restaurant and hospitality brands. Build C-suite relationships, drive adoption and ARR growth, manage pilots and rollouts, present ROI and usage data, lead executive-facing events, and coordinate cross-functional execution across sales, marketing, customer success, and product.

Own and grow enterprise brand partnerships with Top 100 franchise clients. Build executive relationships, drive adoption and expansion, manage pilots to rollout, present ROI and case studies, lead joint marketing and integration initiatives, and coordinate cross-functional teams to generate incremental ARR while supporting enterprise sales and representing the company at events.

Partner with the CEO to scale Workstream by unifying product, GTM, finance, and people operations; build operating models, OKRs, governance, and organizational structure; remove bottlenecks; lead strategic and financial planning, board and investor relations; mentor executive team; and drive special initiatives and global expansion.

Lead global video data collection for robotics by managing distributed contributors, lab operations, recruitment/onboarding, QA of footage, hardware troubleshooting, payroll/compensation, and ensuring data privacy and compliance to meet weekly data targets.

Lead global data-collection operations for robotics: recruit and onboard high-volume video contributors, manage lab and multi-camera wearable setups, ensure footage quality and compliance, run reviewer QA and training, manage compensation and Deel payouts, reduce contributor churn, and partner with Recruiting and People Ops to meet weekly data targets.

Lead global data-collection operations for robotics, managing distributed internal teams and contractors to meet weekly footage targets. Oversee recruitment, onboarding, multi-camera hardware readiness, QA of footage, payroll via Deel, compliance (no PII), and continuous process improvements. Launch and operationalize local offices and maintain client/site partnerships.

Lead and develop an Enterprise Customer Success team to drive retention, expansion, and 130%+ NRR. Own forecasting, executive relationships, escalation management, cross-functional prioritization, OKRs, and scaling best practices across onboarding through long-term success.