Search the 12 jobs at Workstream

The Senior Data Engineer will design and maintain ETL pipelines, enhance a data lakehouse, manage data architecture, and assist data scientists in deploying machine learning models. The role emphasizes collaboration across teams and optimization of data processes.

As a Channel Account Executive, you will build relationships with Accounting firms, engage potential customers, implement strategic account plans, and conduct discovery calls to identify how Workstream can assist their clients. You will also track client interactions using Salesforce.

As a Customer Support Associate, you will be the first point of contact for customers via phone, email, and chat, addressing various product-related issues. You will quickly respond to customer inquiries, escalate issues as necessary, and assist in customer onboarding while maintaining a professional demeanor. Additionally, you will contribute to writing articles and recording video tutorials for the knowledge base.

As an Associate Account Manager, you will execute the sales cycle for existing customers, conducting discovery calls, upselling solutions, and managing your sales pipeline using Salesforce. Daily activities include making over 40 calls and hosting product demos, while maintaining sales organization through CRM tools.

The Sr. Field Sales Account Executive will lead sales efforts targeting SMBs, mentoring the sales team, developing territory strategies, managing sales pipelines, and collaborating with cross-functional teams to enhance customer experiences and drive revenue growth.

As an SMB Account Executive at Workstream, you will drive corporate partner meetings, prospect new franchisee clients, conduct sales presentations and demos, negotiate contracts, and close deals. You will collaborate closely with the Business Development team and need to manage a robust sales pipeline while providing market insights and reporting to management.

The Staff Software Engineer will work closely with team members to ensure the implementation aligns with the engineering strategy, contribute to the design and architecture of tools, guide development efforts for successful sprint deliveries, and maintain high software quality standards. They will also provide technical leadership through mentoring.

As a Sales Development Representative, you will be responsible for setting demo appointments with top franchise and corporate groups, reaching out to key decision makers through various channels, and developing prospecting plans. This role requires 1-2 years of relevant sales development experience, excellent communication skills, and the ability to work efficiently.

As a Customer Success Leader at Workstream, you will oversee the Customer Success team, drive team performance metrics, manage relationships with key customers, and collaborate with sales, product and engineering teams to enhance customer value and revenue growth. You'll also coach and develop your team, manage OKRs, and ensure effective customer journey processes.

As a Customer Support Product Specialist, you will support new product releases by being the main contact for customers, tracking issues, translating insights into actionable recommendations, conducting training sessions, and collaborating with engineering teams to enhance the customer experience.

As a Customer Support Specialist, you will review frontline support tickets, provide guidance on troubleshooting, escalate product bugs, and support product launches. You'll build training sessions, develop support processes, and collaborate closely with product and engineering teams to enhance customer experience.

The Finance Lead will drive financial planning and reporting, manage the internal operating model, conduct ad-hoc analyses, support month-end close processes, and collaborate with partners to review financial performance. They will also facilitate deal negotiations, prepare presentations, and assist with various financial projects.