Strategic Partner Development Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

What is the purpose of this Role?

As a Strategic Partner Development Manager, you’ll be at the heart of our growth strategy in the DACH region: you’ll develop strategic partnerships, elevate existing ones to the next level, and bring new merchants to Elavon Ready. Together with our partners, you’ll design successful go-to-market strategies and turn ideas into real growth stories.

Which jobs(s) does this Role report to?

Head of Vertical Partnerships

1. Accountabilities for your role - what are you expected to do?

Your mission as Partner Growth Manager:

• You’re the growth engine – You’ll strengthen existing partnerships and build new strategic alliances that accelerate our growth.

• You’re deeply involved – As a strategic sparring partner, you’ll dive into our partners’ business models and create solutions with real added value.

• You orchestrate success – You’ll bring together internal teams from Sales, Marketing, and Product to provide the best possible support for our partners.

• You deliver impact – You’ll own revenue growth through partner deals, actively manage the pipeline from lead generation to closing, and continuously increase our Monthly Recurring Revenue (MRR).

• You optimize continuously – Through regular performance reviews, you’ll refine collaboration and dynamically adjust strategies.

• You create experiences – From co-marketing initiatives to partner events, you’ll generate excitement and visibility around our partnerships.

What awaits you:

• A strong growth program for your development and career goals.

• Real advancement opportunities in a company that creates new roles every day.

• A team big enough for real perspectives but lean enough for your impact to be felt.

2. Competencies for your Role - how are you expected to behave?

1. Collaboration

Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team’s goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts.

2. Customer Centricity

Build strong customer relationships and deliver customer-centric solutions.

Give customer requests immediate attention; connect with others to ensure the best possible outcome for customers.

Forecast subtle changes in customer priorities and expectations; regularly adjust approach to meet customer needs. Maintain open channels of communication with customers; ensure that problems have been resolved to customers’ full satisfaction.

3. Drive for Results

Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges in order to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.

4. Talent Development & Engagement

Provides others with a clear direction; Sets appropriate standards of behaviour; Delegates work appropriately and fairly; Motivates and empowers others; Provides staff with development opportunities and coaching; Recruits staff of a high calibre.

5.  Risk

Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.

6.  Ethics and Trust

Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes.                          

3. Technical Competencies for your Role - what are you expected to know?

• Salesforce, POS and Payment Technology

4. Qualifications Required to perform your Role?

• Passion for partner management and true business development – you want to grow together.

• At least 2 years of experience in Partnerships, Sales, or B2B (SaaS background? Even better!).

• Entrepreneurial mindset and strategic vision to identify and seize opportunities.

• Negotiation skills and a knack for building strong, sustainable relationships.

• Fluent in German and English.

• Ownership mentality: you want to shape, decide, and make a real impact.

• Motivation to thrive in a dynamic environment where new opportunities arise every day.

5.  Control Function Disclosure

This role has been identified as Controlled Function (“CF 4”) under the CBI Regulations. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of:

a) the CBI’s Fitness and Probity Regime and the Conduct Standards (as applicable to the role).Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.

It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bank’s “Code of Ethics”. Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position.

Location expectations  :

While this position is posted as remote, employees based near the office will be expected to work onsite 3+ days per week to support collaboration and team connection.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.

• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.

• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).

• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.

• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.