Jobs at Elavon, Inc.

Develop new business and manage ongoing account relationships by cultivating referral partnerships with a financial institution. Identify opportunities, present payment solutions to partners and clients, implement referral networks and call programs, and maintain internal and community relationships to grow revenue.

The Sales Executive will build relationships with bank partners, generate leads, develop new business accounts, and utilize Salesforce for tracking sales activities.

Develop and grow merchant payment relationships for small businesses (<$2.5M revenue). Source prospects, build pipeline, deliver sales presentations, negotiate deals, resolve client issues, partner with branch and business banking, and manage multiple projects to meet revenue goals. Remote role limited to East Cleveland area; travel required.

Sell merchant payment solutions to small businesses (<$2.5M revenue). Source and develop new accounts, grow existing relationships, build pipeline with branch and business-banking partners, and manage sales presentations, referrals, and client issue resolution in the Cincinnati market.

Lead multiple projects end-to-end within a structured delivery environment. Manage stakeholders, mitigate risks, maintain project documentation (plans, RAID logs), drive process improvements, deliver training, and mentor junior team members. Ensure compliance with project management best practices, support audits, facilitate workshops, and act as a customer and partner advocate to ensure timely, high-quality delivery.

Support credit and AML activities by collecting and reviewing financial and transactional data, maintaining records and monitoring tools, preparing credit assessments and AML case reviews, investigating and escalating suspicious activity, and supporting compliance reporting and portfolio quality.

Lead scheme relationships across Europe with card networks (Visa, Mastercard, Amex, etc.); negotiate commercial and contract terms; manage team performance, KPIs, forecasts, and scheme-related projects; enable volume growth and implement operational efficiencies across markets.

The Senior DevOps Engineer will maintain and support Opayo Web Applications, enhance automation, and ensure continuous delivery in a high-transaction environment while collaborating with various teams.

Design, develop and implement integrations between partners and Elavon payment products. Capture requirements, define solution designs, manage technical discussions, execute API and mobile integrations, and ensure successful delivery across multiple concurrent projects.

Perform document processing and record-keeping for customer accounts, enter and update account information, record transactions, respond to customer inquiries, resolve problems, prepare reports, and provide general administrative support.

Lead and grow the ISO partner channel across regions by defining channel strategy, onboarding and enabling partners, managing partner lifecycle and compliance, coordinating cross-functional teams for integrations and operations, using PRM tools for tracking, and managing/mentoring a team to drive revenue growth.

Perform document processing, account data entry and reconciliation, research customer inquiries and disputes, prepare reports, respond to written/system-based customer requests, ensure compliance, and collaborate with internal teams to resolve account issues.

Provide proactive support and service to an assigned portfolio of small-to-medium clients via phone and email. Maintain accounts, resolve escalations, drive account growth and profitability, sell merchant processing products, manage projects, and ensure overall client satisfaction.

Manage assigned Elavon customer accounts in the UK, drive revenue through upselling and cross-selling, retain and onboard customers, meet sales and KPI targets, maintain CRM records and forecasts, produce activity reports, and travel regularly for customer meetings.

The Account Development Manager will focus on growing strategic partnerships in the UK and Ireland market, driving revenue through solution sales and managing complex negotiations. Responsibilities include building relationships with technology platforms and applying consultative approaches to optimize payment solutions.

Support credit and AML activities by collecting and reviewing financial and transactional data, maintaining records, monitoring accounts for unusual activity, assisting investigations and escalations, preparing credit and AML case materials, and ensuring compliance with internal policies and regulatory requirements.

Lead SMB product marketing for retail, healthcare, and services: define segments and ICPs, own positioning and messaging, recommend packaging/pricing, run launches and post-launch iterations, enable sales/channels, gather voice-of-customer and competitive insights, and drive lifecycle adoption and cross-functional alignment to grow adoption and revenue.

Administer, configure, test, and maintain purchased application systems (check processing). Troubleshoot with developers, vendors, and infrastructure teams; validate functionality after changes; support releases, upgrades, and performance tuning. Maintain system documentation and participate in change and release management.

Manage a portfolio of small-to-medium clients via phone/email to retain accounts, upsell products, meet revenue and KPI targets, ensure SLAs, and identify profitability opportunities.

Manage a portfolio of small-to-medium Elavon clients via phone and email: maintain accounts, drive growth and profitability, sell merchant processing products, resolve escalations, identify upsell opportunities, and manage projects to improve client satisfaction.