Jobs at Elavon, Inc.

Develops new business and expands existing accounts within the assigned territory. Identifies opportunities, presents payment products and services, builds referral networks, and conducts sales calls with clients and prospects. The role is remote and field-based, requiring residence in the San Gabriel Valley area and travel throughout the territory. Mandarin fluency is preferred, with Cantonese beneficial, along with strong communication, negotiation, problem-solving, and client relationship skills.

Grow and manage Independent Sales Organization partnerships across designated markets. Responsibilities include partner prospecting, onboarding, enablement, performance optimization, pipeline development, compliance with agreements, business reviews, dashboards, pricing, commissions, API integration, and coordination with Product, GTM, Risk, and Operations teams.

Supports the sale and implementation of complex technical payment solutions. Develops proposals, demonstrations, presentations, pricing recommendations, and implementation plans; addresses technical objections, advises on sales strategy, trains sales teams, and collaborates cross-functionally to assemble customer solutions. The role requires strong consultative selling, technical and analytical expertise, presentation skills, and onsite work at least three days per week.

Manages assigned government and business accounts as the primary client contact. Resolves operational issues, supports delinquency management and account implementations, promotes electronic solutions, maintains portfolio accuracy, provides training and updates, and coordinates internal teams to deliver high-quality service through phone and email.

Provides Tier 2 technical support and escalation assistance for merchants and internal teams. Troubleshoots Converge, payment gateways, POS systems, merchant terminals, and related payment technology through phone, chat, and email. Researches complex issues, communicates solutions clearly, consults with Tier 1 support, and develops expertise in Elavon Payment Gateway technology. The role is approximately 70% phone-based and fully remote.

Supports commercial program administrators managing corporate credit card programs. Resolves customer queries and complex issues, promotes program usage, supports accounting and reconciliation, analyzes reporting needs, coordinates with third-party providers, identifies upselling opportunities, and implements process improvements. The role requires customer-facing or account management experience, financial services or payments knowledge, strong prioritization, and the ability to work independently under pressure.

Own the AI and agentic decisioning strategy for payment operations across Europe and North America. Define autonomy and human-oversight frameworks, prioritize AI portfolios, measure value realization, guide digital self-service improvements, and lead responsible AI governance. Establish blended human-AI operating models, workforce readiness, and executive stakeholder alignment across Product, Technology, Risk, Compliance, and Operations.

Drive payment-solutions sales to small businesses in East Los Angeles by prospecting, developing new relationships, expanding existing accounts, managing a sales pipeline, and delivering consultative presentations. Partner with banking specialists and branch colleagues, maintain referral networks and call programs, identify client needs, resolve issues, and increase account profitability. The role requires travel and focuses on payment processing solutions for businesses with under $2.5 million in annual revenue.

Supports European compensation programs, including annual salary and incentive planning, market benchmarking, pay equity, gender pay reporting, EU pay transparency, Material Risk Taker regulatory activities, sales incentives, and compensation analytics. Partners with HR, Finance, Risk, Compliance, Legal, Talent Acquisition, and business leaders to produce accurate analyses, reporting, governance materials, and recommendations while maintaining confidential compensation data.

Develops new merchant-services business relationships with small and medium-sized businesses across Cincinnati and surrounding areas. Builds bank-partner referral networks, manages leads and accounts in Salesforce, presents payment-processing solutions, identifies market opportunities, and grows existing account profitability. This remote, field-based role requires frequent territory travel, strong sales and negotiation skills, and the ability to work independently while receiving remote training and guidance.

Acquires new merchant relationships and sells payment acceptance, merchant account, point-of-sale, and related business solutions. Manages a sales territory and opportunity pipeline, executes sales campaigns, builds relationships with merchants and referral partners, reports performance, and achieves production, revenue, activation, and market-growth goals. The role requires frequent in-person client engagement in the San Diego area and fluency in English and Korean.

Acquires new merchant relationships and sells payment acceptance, merchant account, point-of-sale, and related business solutions. Manages sales pipelines and territories, executes campaigns, develops referral and partner relationships, reports progress, and meets sales, revenue, activation, and market growth goals. The role requires frequent in-person client engagement across the LA Metro/North Hollywood area and fluency in English and Armenian.

Acquires new merchant relationships and sells payment acceptance, merchant account, point-of-sale, and related business solutions within a Texas market. Responsibilities include prospecting, pipeline and territory management, sales campaigns, reporting, new business development, and partner relationship management. The role requires frequent in-person engagement with clients and banking partners, independent decision-making, and bilingual communication with clients and partners.

Acquires new merchant relationships and sells payment acceptance, merchant account, point-of-sale, and related business solutions within an assigned market. Manages sales pipelines and territories, executes campaigns, develops referral and bank partner relationships, reports progress, and meets sales, revenue, activation, and growth goals. The role requires frequent in-person client engagement in the Silicon Valley and surrounding areas, along with fluency in English and Korean to support Korean-speaking clients and partners.

Acquires new merchant relationships and sells payment acceptance, merchant account, point-of-sale, and related business solutions within an assigned territory. The role builds relationships with merchants, community organizations, referral sources, and bank partners; manages a sales pipeline and territory; executes sales campaigns; reports progress; and meets production, revenue, activation, and market-growth goals. Frequent in-person client engagement is required, along with fluency in English and Russian.

The MPS Market Manager acquires new merchant relationships and sells payment acceptance, merchant accounts, point-of-sale solutions, and related business services in an assigned Hawaii market. Responsibilities include prospecting, pipeline and territory management, sales campaigns, reporting, new business development, and maintaining partner relationships. The role requires frequent in-person client and banking partner engagement, independent decision-making, and fluency in English and Korean.

Acquires new merchant relationships and sells payment acceptance, merchant account, point-of-sale, and related business solutions within an assigned Texas market. Responsibilities include prospecting, pipeline and territory management, sales campaigns, reporting, achieving production and revenue goals, and maintaining relationships with merchants, community organizations, referral sources, and banking partners. The role requires frequent in-person client engagement and bilingual communication.

Acquires new merchant relationships and sells payment acceptance, merchant accounts, point-of-sale systems, and related business solutions. Manages a territory and sales pipeline, executes campaigns, develops referral and banking partner relationships, reports performance, and meets production, revenue, activation, and market growth objectives. The role requires frequent in-person client engagement in the Seattle-area market and fluency in English and Korean.

Acquires new merchant relationships and sells payment acceptance, merchant account, point-of-sale, and related business solutions within an assigned market. Responsibilities include prospecting, pipeline and territory management, sales campaigns, reporting, new business development, and partner relationship management. The role requires frequent in-person client and banking partner engagement in the DC Metro Area, along with English and Korean fluency.

The MPS Market Manager acquires new merchant relationships and sells payment acceptance, merchant account, point-of-sale, and related business solutions. Responsibilities include prospecting, pipeline and territory management, sales campaigns, reporting, meeting production and revenue goals, and maintaining partner relationships. The role involves in-person client and banking partner engagement in the Atlanta metropolitan market three to four days per week. Fluency in English and Korean is required to support Korean-speaking clients and partners.