Jobs at Elavon, Inc.

Provide proactive support and service to an assigned portfolio of small-to-medium clients via phone and email. Maintain accounts, resolve escalations, drive account growth and profitability, sell merchant processing products, manage projects, and ensure overall client satisfaction.

The Technical Sales Consultant engages clients during the sales lifecycle, providing consultative expertise, creating presentations, and advising on payment solutions to meet customer needs.

Serve as the primary technical advisor for partner integrations, managing partner relationships, solution design, API-based integrations, documentation, certifications, pre-sales support, technical demos, and stakeholder communications to enable partner and customer onboarding.

Lead scheme relationships across Europe with card networks (Visa, Mastercard, Amex, etc.); negotiate commercial and contract terms; manage team performance, KPIs, forecasts, and scheme-related projects; enable volume growth and implement operational efficiencies across markets.

Coordinate pre-onboarding for new hires across multiple European countries, partner with IT/Admin/H&S/Payroll, deliver onboarding sessions in Polish and English, prepare schedules and materials, and drive process improvements using data and employee feedback to enhance the onboarding experience.

Field sales role based in Metro Memphis developing new business and expanding existing accounts. Make sales presentations, build referral networks, manage pipelines, resolve client issues, and use Salesforce and Microsoft Office to track opportunities. Requires travel within the market.

Lead architecture, design, and governance for enterprise payment and digital transaction platforms. Define standards, cloud-native and API-first solutions, ensure resiliency, high availability, performance and secure integrations with vendors and payment networks. Evaluate emerging tech, mentor engineers, and influence enterprise technology roadmaps and best practices.

Produce daily, weekly, and monthly reports and analyses for internal teams; answer ad-hoc data queries; support users with reporting issues; use Excel, SQL, and Power BI to generate insights and maintain reporting quality.

Support European business performance and annual planning by developing KPIs, analysing financial and operational data, building commercial cases, and producing executive-level insight to influence revenue, channel economics and investment decisions. Manage one analyst and collaborate across Finance, Sales, Commercial and other stakeholders to drive prioritisation and delivery.

As a Junior Customer Representative, you'll provide Norwegian-speaking customer support, handle inquiries regarding banking services, and ensure proper documentation of interactions.

Provide inbound phone and written support for banking and card inquiries, resolve issues at first contact when possible, support transaction authorizations, handle card-related data, document cases, escalate complex issues, follow procedures and compliance, and work flexible 24/7 shifts (remote).

Serve as subject-matter expert for payments API products, coordinate cross-functional teams to resolve customer inquiries, collect feedback, define metrics, improve operational processes, support launches with testing, workflows, training materials, and proactively communicate service impacts.

Manage a designated territory to develop new business and grow existing accounts. Identify opportunities, make sales presentations, build referral networks and call programs, negotiate deals, resolve client issues, and meet sales goals while traveling as needed.

The Sales Executive will build relationships with bank partners, generate leads, develop new business accounts, and utilize Salesforce for tracking sales activities.

Customer-facing role managing partner certification projects from onboarding to production. Provide technical guidance on API and POS integrations, execute test plans, troubleshoot issues, ensure security and compliance, run enablement sessions, and coordinate with Product, Engineering, Operations, and Support to drive partner go-live.

Provide employee relations advice and investigations across European locations: coach managers on performance, misconduct, absence and compensation; document cases in HR case management; ensure legal compliance; support terminations, leave exceptions, unemployment claims and HR audits.

The Sales Rep Associate develops new business relationships, increases profitability from existing accounts, and makes sales presentations to clients, promoting organization's products and services.

Lead AI Solutions Consultant partners with business, tech, data, risk, and platform teams to shape AI/ML/NLP/Generative AI solutions. Responsibilities include feasibility assessments, solution frameworks, risk and dependency mapping, implementation guidance, and ensuring responsible AI, governance, privacy, and security considerations across enterprise deployments.

Design, develop, test, operate, and maintain iOS applications and mobile SDKs. Write production-ready, testable code, ensure scalability, reliability, and security. Troubleshoot issues across mobile and backend, perform code reviews, and work within agile and DevOps practices to support high-scale production systems.

Develop new business relationships and referral networks in the Denver market. Make sales presentations, manage ongoing client accounts, identify opportunities, and partner with a financial institution to drive payments solutions sales.