Jobs at Elavon, Inc.

Provides first-line technical support to merchants and business clients using payment processing technology. Troubleshoots payment gateway, software, hardware, and point-of-sale issues; guides customers through solutions by phone; documents interactions; responds to email inquiries; and escalates complex issues to Tier 2 teams. Requires strong communication, customer service, multitasking, and problem-solving skills in a fast-paced support environment.

Respond to inbound digital web and phone sales leads across Canada, qualify prospects, consultatively recommend payments solutions, manage pipeline in Salesforce, meet/exceed quotas, collaborate with marketing and operations, and participate in coaching, reporting and pipeline reviews to drive digital revenue growth.

Generate and manage a self-sourced sales pipeline across Canada through outbound prospecting, referrals, networking, and virtual engagement. Acquire mid-market and SMB merchant relationships by conducting consultative discovery, presenting tailored payment solutions, and closing new business. Manage opportunities in Salesforce, meet sales and pipeline goals, build referral partnerships, and collaborate with marketing, onboarding, operations, and support teams to ensure a seamless customer experience.

Serve as the primary technical advisor for partner integrations, managing partner relationships, solution design, API-based integrations, documentation, certifications, pre-sales support, technical demos, and stakeholder communications to enable partner and customer onboarding.

Sell merchant acquiring and payment solutions to UK SMBs through self‑sourced prospecting, outbound outreach, partner referrals and in‑person engagement. Manage full sales lifecycle, maintain pipeline and forecasts, hit new customer acquisition and revenue targets, and build partner relationships while complying with regulatory Fitness & Probity requirements.

Gather payment solution requirements, design architectures, deliver technical sales presentations and demos, support RFPs and RFIs, explain product roadmaps, and advise customers on payment integrations. Provide implementation, troubleshooting, and post-sales support while collaborating with product, development, operations, customers, and vendors in international, matrixed environments.

Partners with a Senior Advisor to solicit, develop, manage, and retain private wealth clients. Supports business development, client engagement, sales, revenue, and practice excellence goals while building product expertise and client-facing advisory skills. Requires NMLS registration, strong communication and analytical abilities, client relationship experience, and proficiency with Microsoft Office.

Leads enterprise engineering modernization and AI adoption. Defines architecture standards, governance, API and microservice practices, cloud-native migration strategies, and engineering roadmaps. Champions generative AI and AI-assisted development, coaches teams, improves developer productivity, and guides legacy platform transformation. Provides technical leadership across architecture, DevSecOps, CI/CD, security, resiliency, scalability, and engineering effectiveness while influencing leaders and building organization-wide technical capabilities.

Design, develop, test, operate, and maintain iOS applications and mobile SDKs. Write production-ready, testable code, ensure scalability, reliability, and security. Troubleshoot issues across mobile and backend, perform code reviews, and work within agile and DevOps practices to support high-scale production systems.

Designs, implements, tests, and maintains robotic and desktop automations and automated test frameworks for mobile apps, backend services, and SDKs. Creates test plans, performance tests, and automation data strategies; troubleshoots issues; integrates automation into CI/CD and release validation; and documents automation capabilities and operating procedures.

Manages a portfolio of Elavon customers in the UK, driving retention, revenue growth, upselling, and cross-selling of payment products. Responsibilities include onboarding customers, developing account plans, meeting sales and retention targets, forecasting revenue, maintaining CRM records, reporting activity, and identifying business opportunities. The role requires strong relationship management, communication, negotiation, organization, commercial awareness, and the ability to manage a large customer portfolio.

Develops new business and expands existing account profitability within an assigned market. Responsibilities include prospecting, managing sales pipelines and territories, executing sales campaigns, presenting payment solutions, meeting production goals, reporting activity, and maintaining referral and bank partner relationships. The role requires relevant sales experience, travel, strong communication, negotiation, problem-solving, and client service skills. The candidate must reside near Northwest Minneapolis, Minnesota.

Drive inbound digital sales for payment-processing solutions across Canada. Respond to web and phone leads, manage opportunities in Salesforce, conduct consultative discovery, recommend solutions, maintain prospect pipelines, negotiate and close sales, and collaborate with marketing, billing, customer care, and operations teams. The role requires business-level French and English proficiency, at least one year of inside sales experience, and availability for an Eastern Time shift.

Provide consultative technical sales expertise across the payments lifecycle: gather requirements, design payment solutions, deliver technical presentations and demos, support presales/RFPs, assist implementations and post-sales integration, and maintain product and competitive knowledge.

Support European business performance and annual planning by developing KPIs, analysing financial and operational data, building commercial cases, and producing executive-level insight to influence revenue, channel economics and investment decisions. Manage one analyst and collaborate across Finance, Sales, Commercial and other stakeholders to drive prioritisation and delivery.

Provides accounting, administration, and investor servicing for alternative investment funds. Calculates net asset values, records trades and fund activity, reconciles investor contributions and withdrawals, allocates profits, processes expenses, and prepares financial statements, audit schedules, and tax schedules. Ensures fund accounting complies with GAAP while managing multiple relationships, deadlines, and issue resolution.

Supports Treasury management of the bank’s investment securities portfolio, including fixed-income bonds, HQLA, and CLOs. Responsibilities include portfolio monitoring, valuation, yield and duration analysis, credit-quality reporting, FX trade execution, ALM support, regulatory requests, risk reporting, control procedures, and committee materials. The role also contributes to portfolio construction, investment decisions, process improvements, and financial modeling in a hybrid environment.

Conduct quality assurance reviews of Customer Due Diligence analysts’ work to ensure compliance with procedures and AML regulations. Perform periodic checks, identify errors, communicate findings, verify corrective actions, update procedures, prepare training materials, and train new hires. The role requires strong investigative and analytical skills, attention to detail, fluent English, and at least three years of AML experience.

Develop and grow strategic embedded payment partnerships across the UK and Ireland. Responsibilities include account planning, consultative solution sales, cross-functional collaboration, commercial negotiations, identifying revenue opportunities, launching partnerships with product and marketing teams, and achieving sales targets. The role requires strong knowledge of payment ecosystems, technology platforms, ISVs, gateways, and POS solutions. It is remote with regular travel to UK-based clients.

Performs fund accounting, administration, and investor servicing for alternative investment funds. Responsibilities include calculating net asset values, recording trades and fund activity, valuing securities, reconciling investor contributions and withdrawals, allocating profits, processing expenses, and preparing financial statements, audit schedules, and tax schedules. Ensures accounting complies with GAAP while managing multiple client relationships, deadlines, and complex issues.