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What We'll Bring:
The GCC Strategic and Planning Manager will serve as a key liaison between the Global Capability Center (GCC) and internal leadership teams, ensuring alignment on operating models, cultural context, and site capabilities. This role drives strategic engagement, operational excellence, and thought leadership by promoting the GCC internally, managing site-level dashboards, and coordinating initiatives. The position also involves preparing executive-level reporting and fostering external relationships with industry bodies, government, and academia to strengthen the GCC’s positioning.What You'll Bring:
Responsibilities
Promote the GCC internally to global leaders, providing clarity on operating models, country context, culture, and capabilities.
Advise global leaders on how to operationalize their teams within the GCC framework.
Manage site dashboards and collaborate with Data Analysts to define requirements and extract actionable insights.
Lead coordination of site initiatives across administrative and support teams.
Prepare and deliver monthly reports summarizing site performance and key metrics for global leadership.
Engage with external industry bodies, including government agencies and academic institutions, to build partnerships and enhance GCC visibility.
Skills and Competencies
Communication & Influence: Exceptional verbal and written communication skills. Ability to communicate effectively and influence through storytelling and data-driven insights.
Metrics & Dashboarding: Solid understanding of metrics tracking and dashboard management.
Project Management Foundations: Ability to manage multiple initiatives and drive execution.
Reporting Expertise: Skilled in synthesizing complex, matrixed outputs into clear, concise reports for senior stakeholders.
Stakeholder Engagement: Comfortable interacting with senior leaders and external partners.
Adaptability: Thrives in a dynamic environment and can quickly adjust to shifting priorities.
Impact You'll Make:
Qualifications:
Bachelor’s degree in Business Administration, Operations Management, or related field (Master’s preferred).
5+ years of experience in operations, program management, or strategic engagement roles.
Proven experience in managing dashboards, reporting, and cross-functional coordination.
Familiarity with GCC operating models and global business environments is a plus.
Strong analytical and presentation skills; proficiency in MS Office and data visualization tools.
Advanced English skills.
TransUnion Job Title
Manager I, Business OperationsTop Skills
What the Team is Saying
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.
We do this by having an accurate and comprehensive picture of each person.
This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.
Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.
We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
