Strategic Account Manager (SAM) Brazil

We’re looking for a Strategic Account Manager (SAM) to join our expanding sales team in São Paulo. This is a high-impact role focused on driving depth and growth within a portfolio of the largest and most strategic accounts in Brazil.

The core mandate of the SAM will be to cultivate deep relationships, increase revenue penetration, and acquire new strategic logos.

• Portfolio Management: Manage a targeted portfolio of approximately 10 major enterprise accounts in Brazil, split equally between active clients and strategic new prospects (new logos).
• Strategic Growth: Focus intensely on increasing the relationship depth and service penetration within these accounts.
• Customer Success: Take our commitment to the next level by building an amazing product and providing the best possible service to ensure our strategic clients achieve overwhelming success using our platform.
• Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI
• Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
• Be an expert on the monday.com platform, with a deep understanding of our capabilities and value
• Consult with customers on their internal processes and challenge leaders to drive change across their organization
• Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com
• Partner with others at monday.com to ensure successful account management and surface customer inputs back

• 7+ years of B2B SaaS sales account management experience working with large, enterprise-level accounts (> 50-150K ACV)
• Own the full sales cycle, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting
• Prior experience in Strategy consulting - an advantage
• English fluency required / Spanish Fluency is big plus
• Strong customer-facing and presentation skills with the ability to establish credibility with executives
• Superb written and verbal communication skills
• Positive attitude, empathy, and high energy

What monday.com can offer you:

• Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program
• Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
• Monthly stipends for food, wellness, and commuter work
• Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills 
• Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified 
• We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
• A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo