Staff Technical Program Manager, Security Programs

Posted 3 Hours Ago
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4 Locations
Hybrid
134K-231K Annually
Senior level
Fintech • Mobile • Software • Financial Services
SoFi’s mission is to help people reach financial independence to realize their ambitions.
The Role
Lead and mature SoFi's vulnerability management program, driving prioritization, cross-functional remediation campaigns, governance, KPIs, and executive reporting. Build operating rhythms for intake, triage, tracking, escalation, and continuous improvement across security, engineering, product, and risk teams to reduce mean time to remediate and improve measurable risk outcomes.
Summary Generated by Built In

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role

SoFi is looking for a Staff Technical Program Manager to lead our Vulnerability Management program—the primary mandate for this role—while also providing strategic oversight and driving maturity across other critical cybersecurity initiatives. This is a high-impact cybersecurity role focused on building durable program structure, improving remediation outcomes, and driving cross-functional execution across Security, Engineering, Product, Infrastructure, Enterprise Technology, Risk, and Compliance.

The ideal candidate has owned vulnerability management or adjacent security programs at scale and understands how to turn complex security risk into clear priorities, measurable outcomes, and executable plans. This person will not be expected to function as a hands-on vulnerability engineer, but they must have enough technical depth to operate credibly with security engineers, application teams, infrastructure teams, and senior leaders. The ideal candidate possesses strong 'soft-edge' skills to facilitate strategic action, drive cross-functional accountability, and transform complex security findings into measurable risk reduction outcomes. While technical depth is essential for credibility and navigating security domains, this role prioritizes your ability to influence stakeholders, navigate organizational dynamics, and convert ambiguous security data into clear, business-aligned risk reduction outcomes.

SoFi’s vulnerability management ecosystem spans multiple detection layers across code, containers, cloud infrastructure, endpoints, APIs, mobile, data, and secrets, with findings routed through centralized workflows and business-unit remediation queues. This role will help strengthen that operating model by improving prioritization, accountability, reporting, stakeholder alignment, and program maturity.

What You’ll Do
  • Drive the strategic program management of high-priority cybersecurity initiatives, providing governance and roadmap planning for critical security domains. This includes translating findings into actionable remediation priorities and using them to drive accountability and process improvements.
  • Own and mature the technical program strategy for SoFi’s vulnerability management program—the core pillar of this role—including roadmap planning, execution governance, prioritization frameworks, and measurable success criteria that scale across the organization.
  • Partner closely with Threat and Vulnerability Management, Product Security, Engineering, Infrastructure, Enterprise Technology, Risk, Compliance, and business-unit stakeholders to drive vulnerability remediation outcomes.
  • Build scalable operating rhythms for vulnerability intake, triage, prioritization, remediation tracking, escalation, exception handling, and executive reporting.
  • Improve risk-based vulnerability prioritization by incorporating severity, exploitability, asset criticality, exposure, business context, and remediation feasibility.
  • Drive cross-functional remediation campaigns that reduce risk, improve mean time to remediate, and create clear accountability across engineering and platform teams.
  • Define, track, and communicate program KPIs, KRIs, and operational health metrics for leadership, committees, and program sponsors.
  • Establish durable governance and reporting mechanisms that make vulnerability management progress visible and actionable for technical and non-technical stakeholders.
  • Identify process gaps, tooling gaps, and workflow friction across vulnerability detection, routing, remediation, validation, and closure.
  • Influence technical decisions without direct authority by translating security risk into business impact, engineering priorities, and practical execution plans.
  • Proactively identify opportunities for operational improvement by analyzing recurring vulnerability patterns, identifying process friction, and driving sustainable remediation practices across teams.
What You’ll Need
  • 8+ years of experience in technical program management, security program management, security operations, product security, application security, infrastructure security, DevSecOps, or a related technical discipline.
  • Demonstrated ownership of vulnerability management, product security, application security, cloud security, infrastructure security, or similar cybersecurity programs.
  • Experience driving large-scale, cross-functional programs across Security, Engineering, Product, Infrastructure, IT, Risk, Compliance, and senior leadership stakeholders.
  • Strong understanding of vulnerability management lifecycle concepts, including discovery, triage, prioritization, remediation, validation, SLA management, exception handling, and executive reporting.
  • Ability to translate ambiguous security objectives into structured roadmaps, milestones, owners, metrics, and operating rhythms.
  • Experience using data, KPIs, dashboards, and stakeholder reporting to improve program visibility, accountability, and outcomes.
  • Strong technical fluency with modern software, cloud, infrastructure, endpoint, container, API, and/or application security environments.
  • Excellent written and verbal communication skills, with the ability to simplify complex security topics for executive, technical, and non-technical audiences.
  • Exceptional 'soft-skills' including stakeholder influence, conflict resolution, and the ability to drive accountability without direct authority; proven ability to translate security risk into clear business impact to guide executive-level prioritization.
  • Comfort operating in a regulated environment where security, compliance, risk reduction, and business velocity must be balanced.
Nice to Have
  • Experience with vulnerability management platforms, scanners, or remediation orchestration tools
  • Experience building or maturing security KPIs, KRIs, dashboards, remediation SLAs, or executive risk reporting.
  • Experience with secure SDLC, DevSecOps, CI/CD security controls, software supply chain security, cloud security posture management, or application security programs.
  • Experience supporting audit, regulatory, issue management, MRA/CAP remediation, or other risk governance workflows.
  • Experience in financial services, fintech, banking, or another highly regulated technology environment.
  • Experience driving automation or AI-enabled workflows for vulnerability intake, prioritization, ticketing, remediation, or reporting.
Why This Role Matters

This role is an opportunity to materially improve how SoFi identifies, prioritizes, remediates, and communicates security risk at scale. The successful candidate will help mature a core cybersecurity capability, strengthen accountability across the organization, and build scalable processes that reduce risk while enabling engineering teams to move quickly and safely.

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. 
 
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Skills Required

  • 8+ years of experience in technical program management, security program management, security operations, product security, application security, infrastructure security, DevSecOps, or related technical discipline
  • Demonstrated ownership of vulnerability management, product security, application security, cloud security, infrastructure security, or similar cybersecurity programs
  • Experience driving large-scale, cross-functional programs across Security, Engineering, Product, Infrastructure, IT, Risk, Compliance, and senior leadership stakeholders
  • Strong understanding of vulnerability management lifecycle: discovery, triage, prioritization, remediation, validation, SLA management, exception handling, and executive reporting
  • Ability to translate ambiguous security objectives into structured roadmaps, milestones, owners, metrics, and operating rhythms
  • Experience using data, KPIs, dashboards, and stakeholder reporting to improve program visibility, accountability, and outcomes
  • Strong technical fluency with modern software, cloud, infrastructure, endpoint, container, API, and/or application security environments
  • Excellent written and verbal communication skills; ability to simplify complex security topics for executive, technical, and non-technical audiences
  • Exceptional stakeholder influence, conflict resolution, and ability to drive accountability without direct authority
  • Comfort operating in a regulated environment balancing security, compliance, risk reduction, and business velocity
  • Experience with vulnerability management platforms, scanners, or remediation orchestration tools
  • Experience building or maturing security KPIs, KRIs, dashboards, remediation SLAs, or executive risk reporting
  • Experience with secure SDLC, CI/CD security controls, software supply chain security, or cloud security posture management
  • Experience supporting audit, regulatory, issue management, MRA/CAP remediation, or other risk governance workflows
  • Experience in financial services, fintech, banking, or other highly regulated technology environments
  • Experience driving automation or AI-enabled workflows for vulnerability intake, prioritization, ticketing, remediation, or reporting

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SoFi Compensation & Benefits Highlights

  • Healthcare Strength Comprehensive medical, dental, and vision plans are paired with mental-health coaching/therapy, EAP access, and wellness programs, with options noted for low or fully covered premiums. Company-paid life and disability insurance further strengthen core protection.
  • Parental & Family Support Up to 12 weeks fully paid parental leave is complemented by fertility/adoption resources, subsidized back-up child/elder care, caregiver leave, and pet insurance. A 2026 program also matches a new federal $1,000 seed for eligible children’s investment accounts.
  • Leave & Time Off Breadth Exempt employees have flexible/unlimited vacation alongside early-release “SoFi Fridays,” while non-exempt employees receive generous vacation and sick time. Paid volunteer time and role-appropriate leave options extend time-away coverage.

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The Company
HQ: San Francisco, CA
4,500 Employees
Year Founded: 2011

What We Do

SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.

Why Work With Us

Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!

Typical time on-site: Flexible
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