Toast is building the restaurant platform that helps restaurants adapt, take control, and focus on what they do best: growing businesses they love. Our platform streamlines operations, increases revenue, and delivers outstanding guest experiences by combining point of sale, team management, guest-facing technology, and award-winning customer support.
As a Toaster, you’ll work on meaningful projects that shape the company’s future. Join us as we empower the restaurant community to thrive.
Role OverviewToast is seeking a Staff Software Engineer for the Membership team in India.
In this role, you will be a senior IC technical leader for the Membership domain, responsible for shaping architecture and engineering direction for systems that power subscriptions, memberships, entitlements, and usage tracking across Toast’s ecosystem.
This is a hands-on role with significant cross-team influence. You will partner closely with Product, UX, and engineering teams to design scalable platform systems that balance long-term architectural health with fast-moving product needs.
You will operate across multiple teams, define technical standards, and drive alignment on architecture, APIs, and system boundaries.
Key Responsibilities1. Architecture & System Ownership- Define and evolve the long-term architecture of the Membership platform.
- Design distributed systems for subscriptions, entitlements, and usage tracking.
- Own service boundaries, APIs, and data models across PostgreSQL and DynamoDB.
- Design event-driven systems using Kafka, Pulsar, or similar technologies.
- Ensure correctness in distributed systems (idempotency, retries, consistency, failure).
- Identify architectural gaps, scalability risks, and performance bottlenecks; drive resolution.
- Stay hands-on in designing and code reviewing backend services in Java/Kotlin.
- Build and evolve microservices deployed on AWS.
- Translate product requirements into scalable technical designs in collaboration with Product and UX.
- Improve system performance, reliability, and production readiness.
- Apply modern engineering practices including CI/CD, version control, and agile development.
- Lead architecture reviews, RFCs, and design discussions.
- Mentor engineers and raise the bar for system design and engineering quality.
- Drive alignment on APIs, ownership boundaries, and technical standards.
- Communicate technical trade-offs clearly across engineering and product stakeholders.
- Own reliability and health of production systems.
- Lead incident analysis and drive systemic improvements.
- Define and evolve observability standards (metrics, logs, tracing).
- Continuously reduce operational burden through better system design.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience)
- 10+ years of experience building backend systems and APIs.
- Strong expertise in Java and/or Kotlin.
- Proven experience designing large-scale distributed systems and microservices.
- Deep understanding of system design trade-offs (scalability, consistency, latency, reliability).
- Experience with event-driven systems (Kafka, Pulsar, or similar).
- Strong experience with PostgreSQL and/or DynamoDB.
- Experience building cloud-native systems on AWS.
- Strong production systems experience, including monitoring, debugging, and incident response.
- Experience influencing technical direction across multiple teams.
- Strong communication skills across technical and non-technical stakeholders.
- Comfortable working in ambiguous, fast-evolving environments.
- Experience in fintech, ecommerce, or subscription/membership platforms.
- Experience with observability, resiliency, and large-scale distributed systems.
- Experience with CI/CD pipelines and modern engineering practices.
- Experience building systems from scratch or in early-stage environments.
- Experience working across product-facing APIs and backend systems.
Backend: Java, Kotlin, Dropwizard
Architecture: Microservices, Event-driven systems
Cloud: AWS (Lambda, S3, RDS, EC2)
Data: PostgreSQL, DynamoDB, Spark
Messaging: Kafka, Pulsar, RabbitMQ
Frontend (adjacent): React, ES6
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- 10+ years of experience building backend systems and APIs
- Strong expertise in Java and/or Kotlin
- Proven experience designing large-scale distributed systems and microservices
- Deep understanding of system design trade-offs
- Experience with event-driven systems (Kafka, Pulsar, or similar)
- Strong experience with PostgreSQL and/or DynamoDB
- Experience building cloud-native systems on AWS
- Strong production systems experience
- Experience influencing technical direction across multiple teams
- Strong communication skills
What the Team is Saying
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Toast Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave and family‑forming resources are highlighted as generous and inclusive. Backup child/adult care and caregiving supports further strengthen this area.
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Leave & Time Off Breadth — Flexible PTO, paid company holidays, and a paid sabbatical after extended tenure indicate broad time‑off options. Feedback suggests these policies compare well with peer tech employers.
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Wellbeing & Lifestyle Benefits — Access to no‑cost therapy/coaching, wellness stipends, and financial‑wellness resources is emphasized. These offerings extend support beyond core insurance into day‑to‑day wellbeing.
Toast Insights
What We Do
Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.
Why Work With Us
Our recipe for an awesome workplace: One splash of friendship A dollop of impact A sprinkle of no hierarchy & A heavy spoonful of individuality Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work. *100% Sunday scary free
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Toast Teams
Toast Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
