About Gusto
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
About the Role:
We’re hiring a Staff Software Engineer to join Gusto’s Payroll Platform team, where you’ll build backend product infrastructure that powers payroll experiences across Gusto. This is a fully backend role focused on designing and evolving internal APIs and services used by other product teams to deliver accurate, compliant, and scalable payroll. You’ll own complex technical problems end-to-end, partner closely with other engineering teams, and help raise the bar on how payroll capabilities are built and consumed across the company.
About the Team:
The Payroll Platform team builds the foundational services that make payroll possible at Gusto. Our customers are internal product teams building payroll, time, contractor, and accountant experiences, as well as external partners through Gusto Embedded Payroll. We focus on creating reliable, performant, and well-designed APIs that abstract away payroll complexity and enable teams to move faster with confidence. Our work sits at the intersection of backend product engineering, developer experience, and large-scale systems in a highly regulated domain.
Here’s what you’ll do day-to-day:
- Design, build, and maintain backend services and APIs that support core payroll workflows and are consumed by multiple Gusto engineering teams
- Own a primary domain within the Payroll Platform, taking responsibility for system health, correctness, scalability, and long-term evolution
- Act as a technical partner to other engineering teams, collaborating closely to understand their needs, guide platform adoption, and co-design solutions that scale across use cases
- Author and drive architecture and design documents, contributing to technical direction while balancing near-term delivery with long-term platform goals
- Improve system performance, reliability, and observability as we scale payroll processing for hundreds of thousands of businesses
- Collaborate cross-functionally with Product, Design, Data, Compliance, and Operations to deliver compliant and customer-impacting solutions
- Routinely leverage AI-assisted development tools to accelerate development, improve code quality, and documentation, and help normalize and spread effective usage across the team.
Here’s what we're looking for:
- 8+ years of professional software engineering experience, with a strong focus on backend development
- Experience building and scaling internal platforms, shared services, or foundational APIs that support multiple product teams
- Proven ability to work independently on ambiguous problems, from understanding the business need through delivery and iteration
- Strong system design skills, including experience with performance optimization, scalability, and reliability in production systems
- Actively uses AI-assisted development tools (LLMs, Claude Code, Cursor) in daily engineering work and is comfortable helping teams adopt effective, responsible usage
- Experience collaborating across teams and acting as a technical partner in a product-focused engineering organization
- Proficiency in one or more backend programming languages; experience with Ruby is strongly preferred but not required
Please note that travel to Gusto’s Denver office for onboarding is required for this position. If you have any questions regarding this requirement, please share with your recruiter.
Our cash compensation amount for this role is targeted at $163,000/yr to $204,000/yr in Denver & most remote locations, and $197,000/yr to $247,000/yr for San Francisco, Seattle & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
Skills Required
- 8+ years of professional software engineering experience
- Strong focus on backend development
- Experience building and scaling internal platforms, shared services, or foundational APIs supporting multiple product teams
- Ability to work independently on ambiguous problems from business understanding through delivery and iteration
- Strong system design skills, including performance optimization, scalability, and production reliability
- Active daily use of AI-assisted development tools and ability to support responsible team adoption
- Experience collaborating across teams as a technical partner in a product-focused engineering organization
- Proficiency in one or more backend programming languages
- Experience with Ruby
What the Team is Saying
Gusto Compensation & Benefits Highlights
-
Healthcare Strength — Health coverage is described as robust and inclusive, with multiple plan choices, relatively low employee premiums for some plans, and offerings like mental-health support and gender‑affirming care. Coverage extends to dependents and is consistently portrayed as a strong part of the package.
-
Leave & Time Off Breadth — Time away includes paid vacation, sick leave, holidays, bereavement, various paid leaves, and sabbaticals, with some roles using flexible or unlimited PTO. Usage of multiple weeks off annually is described for certain teams, reinforcing the breadth in practice.
-
Parental & Family Support — Family-forming benefits such as fertility support and adoption assistance, alongside robust parental leave, are highlighted. Inclusive care elements and supportive resources around family needs are emphasized as part of the core offering.
Gusto Insights
What We Do
Gusto is a modern, online small business platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses. Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Why Work With Us
We help small businesses—the backbone of the economy—thrive. Everything we do ladders up to empowering entrepreneurs and supporting their teams. Gusto empowers builders at every level to take initiative and make things better. You'll be solving meaningful challenges that shape the future of work.
Gallery
Gusto Teams
Gusto Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We’ve built an inclusive, connected culture—no matter where you live. Whether near an office or remote, you’ll find opportunities to connect, grow, and belong. Employees work from the office on 2 designated days per week.
