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Recently posted jobs
Fintech • HR Tech
The Head of Product for Payroll will oversee Gusto's core payroll product, driving its strategy, roadmap, and business performance while leading a team and collaborating across various departments to enhance customer experience.
Fintech • HR Tech
Design, build, and operate authentication/authorization and high‑availability security services; strengthen data and API protections; detect and mitigate account takeover and abuse; build security platforms and tooling; address ambiguous AI/LLM security risks and promote engineering excellence.
Fintech • HR Tech
The Head of Customer Referral & Emerging Channels drives customer acquisition through referrals and emerging channels, overseeing strategy, measurement, and team development. They optimize existing programs and explore new growth avenues using AI tools, collaborating across departments to enhance marketing efforts.
Fintech • HR Tech
Lead and develop a team of Expansion Account Managers to drive upsell, cross-sell, retention, and expansion revenue. Own pipeline management, forecasting, sales coaching, playbook optimization, CRM-driven segmentation, and analytics to improve engagement, productivity, and long-term customer value.
Fintech • HR Tech
Lead Gusto's AI/ML strategy, managing teams in Machine Learning Engineering, AI, and Risk Data Science. Ensure systems are reliable and impactful while fostering a culture of technical excellence.
Fintech • HR Tech
Serve as the primary, consultative point of contact for retirement benefits clients via phone, email, and Zoom. Provide expert support on 401(k) and plan health, proactively identify churn risk, educate customers on fiduciary responsibilities, leverage AI tools and cross-functional partners to resolve issues, and drive customer retention and engagement.
Fintech • HR Tech
Own the end-to-end onboarding journey for benefits integrations: drive consultative outreach, manage project timelines, confirm eligibility and compliance, gather required information, build policies, manage enrollments, coordinate with internal and external partners, and ensure accurate, timely benefits implementation and excellent customer experience.
Fintech • HR Tech
Own inbound customer inquiries via phone (with email/chat flexibility), research complex benefits questions, collaborate cross-functionally to influence product, meet quality/productivity standards, and support peak-season overtime and blackout PTO periods.
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Fintech • HR Tech
Lead full‑stack engineering for Growth orchestration: design and build backend services, APIs, and frontend components; ingest and route signals for engagement; improve performance, reliability, and experimentation; mentor engineers and collaborate with product, data, and GTM partners to deliver measurable impact.
Fintech • HR Tech
Serve as a specialized tax operations contact, resolving payroll tax filing and payment issues for customers and tax agencies via phone and email. Track trends, surface feedback, and collaborate with CX teams to improve processes. Use AI platforms to streamline communications and enablement.
Fintech • HR Tech
Develop seamless login and authentication experiences for mobile applications, ensuring security while mentoring junior engineers and collaborating with cross-functional teams.
Fintech • HR Tech
As a Staff Product Designer at Gusto, you'll lead end-to-end design for contractor products, collaborating with cross-functional teams to enhance user experiences and implement strategic design solutions.
Fintech • HR Tech
Lead design, build, and operation of AI-powered Growth experiences (conversational onboarding and AI-driven email). Own technical strategy for an AI Voice Agent and ACE-powered email systems, design APIs and frontend/backends, partner cross-functionally, establish applied-AI engineering patterns, measure impact, and mentor engineers to improve product quality and responsible AI use.
Fintech • HR Tech
Lead strategy, design, and operationalization of Gusto's Accountant Partner Program. Own program financials, partner relationships, enablement strategy, competitive intelligence, and vendor partnerships. Manage two enablement ICs, collaborate cross-functionally to build an AI-leveraged operating model, and represent Gusto externally to grow partner adoption and program reputation.
Fintech • HR Tech
As a Senior Data Scientist, the role involves leveraging data analysis, experimentation, and statistical methods to influence business decisions and enhance Gusto's product performance, while mentoring team members.
Fintech • HR Tech
Own end-to-end revenue recognition for Gusto Retirement, apply ASC 606 to complex arrangements, prepare journal entries and reconciliations, support period closes and audits, build automation using AI/Python/SQL/Excel, and partner cross-functionally to improve revenue data integrity and processes.
Fintech • HR Tech
Lead end-to-end sales compensation administration for assigned segments, manage Xactly configuration, deliver monthly reporting and forecasts, support plan design and modeling, drive cross-functional initiatives, ensure compliance, and apply AI tools to automate processes and surface insights.
Fintech • HR Tech
Lead managers and ~40 specialists in Group Fulfillment to deliver timely, accurate benefits for customers. Set operational objectives, capacity planning, SLAs, policies, and cross-functional alignment. Build and execute an AI-driven automation roadmap, coach AI fluency, run performance calibration and development, and drive organizational change to improve accuracy, timeliness, and team capability.
Fintech • HR Tech
Execute high-volume outbound prospecting across phone, email, and social to identify and qualify leads. Leverage AI tools and agents to increase efficiency, log activity in Salesforce, collaborate with Account Executives to pass qualified opportunities, and consistently meet monthly and quarterly quotas while improving sales workflows.
Fintech • HR Tech
The Controller will oversee financial processes, reporting, compliance, and team leadership while optimizing NetSuite integration and using AI for automation.
