Gusto
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As a Premier Care Customer Account Manager, you will be the single point of contact for all support inquiries, guiding customers through product features, providing proactive customer education and support, and strategically solving problems. You will build and maintain relationships with customers, partner cross-functionally, and advocate for customers internally.
Execute workforce management strategies, monitor contact center performance, analyze data, and communicate factors affecting customer experience. Must work occasional evenings and weekends.
Execute workforce management strategy, monitor performance, and support special projects for a modern online people platform. Must have strong analytical skills and willingness to learn new software applications.
Responsible for executing workforce management strategies to ensure SLAs are met and delivering exceptional customer experience. Monitor contact center performance, lead discussions on performance optimization, and support special projects. Proficient in Excel and Google Sheets with strong analytical and problem-solving skills.
The Sales Enablement Learning & Development Partner at Gusto will be responsible for developing and executing strategic vision for benefit sales enablement, designing and delivering comprehensive training programs, and driving measurable improvements in sales performance. They will collaborate with stakeholders to ensure sellers are equipped with the necessary tools and knowledge to exceed client expectations and drive revenue growth.
You'll work on high visibility, high impact experiences that balance complex technical and regulatory considerations. You'll help make the complicated process of running payroll approachable, easy to use, and stress-free for businesses of all kinds.
Seeking a deeply experienced Software Engineer to work on customer-facing products, overseeing large-scale projects from end to end and driving technical innovation. Responsibilities include architecting, building, and testing Gusto's product suite, leading innovation in complex domains, and collaborating with cross-functional teams. Must have advanced data modeling skills, experience in HR, Payroll, and/or Fintech products, and expertise in Rails and React.
As a Staff Product Designer for Gusto's Payroll product, you will work on high visibility and high impact experiences that make the complicated process of running payroll easy to use and stress-free for businesses. You will collaborate with cross-functional teams and advocate for great user experience, ensuring high standards for the customer experience. Additionally, you will contribute to the development of cohesive solutions with other designers and mentor other team members.
Work on high visibility, high impact experiences that balance complex technical and regulatory considerations. Make the complicated process of running payroll approachable, easy to use, and stress-free for businesses. Collaborate with cross-functional teams to understand customer problems, define UX vision, advocate for great UX, and ensure bug-free and performant end customer experience.
About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gu...
You will work on high visibility, high impact experiences that balance complex technical and regulatory considerations. You will help make the complicated process of running payroll approachable, easy to use, and stress-free for businesses of all kinds.
Work on high visibility, high impact experiences that balance complex technical and regulatory considerations. Make the complicated process of running payroll approachable, easy to use, and stress-free for businesses.
Work as a Staff Product Designer to create user experiences for Gusto's Payroll product. Collaborate with cross-functional teams to understand customer problems, define UX vision, and prioritize releases. Advocate for great UX and hold high standards for customer experience. Utilize design system and platform capabilities to create cohesive experiences. Mentor and provide feedback to other designers.
The Senior Sales Operations Analyst at Gusto will play a critical role in developing go-to-market capabilities for high-growth Sales and Onboarding teams. Responsibilities include strategic advising, cross-functional collaboration, team empowerment, acquisition strategy, process improvement, comp and quota planning, productivity enablement, revenue analytics, and cross-functional partnerships.
The Lead Executive Assistant at Gusto will directly manage two Executive Assistants and work closely with leaders in the Customer Experience organization. Responsibilities include managing calendars, organizing meetings, project management, communication with stakeholders, event planning, relationship building, and travel planning. The role focuses on empowering the team, supporting leaders, and ensuring efficient operations within the organization.
Looking for a Staff iOS Mobile Engineer with 8+ years of experience to develop features and functionality, scale shared services, and collaborate with partner teams. Responsibilities include building and refining Gusto's native iOS app, working on core business functions, and enhancing scalability and maintainability. Strong communication skills and knowledge of MVVM are required. Bonus points for expertise in SwiftUI and GraphQL.
Looking for a talented and motivated Mobile iOS Engineer with 8+ years of experience to develop features, own and scale shared services, and work closely with partner teams. Responsibilities include building and refining native iOS app features, collaborating with product management and design teams, and scaling core services. Strong communication skills, MVVM knowledge, and experience with iOS testing frameworks are required. Bonus points for knowledge of SwiftUI, GraphQL, and mobile infrastructure tools.
Seeking a talented and motivated Mobile iOS Engineer with 8+ years of experience to develop features and functionality, scale shared services, and collaborate with partner teams. Responsibilities include building, refining, and testing Gusto's native iOS app, working on core services, and improving mobile infrastructure. The ideal candidate has strong communication skills, experience with MVVM, iOS testing frameworks, and a willingness to learn and mentor others.
Looking for a talented and motivated Mobile iOS engineer with 8+ years of experience to develop features and functionality, own and scale shared services, and collaborate with other partner teams. Responsibilities include building and refining the native iOS app, iterating product features, working cross-functionally, and improving infrastructure. Must have strong communication skills, self-driven mindset, and willingness to learn and mentor others.
Seeking a talented and motivated Staff iOS Mobile Engineer with 8+ years of experience to develop features and functionality, scale shared services, advocate for best practices, and collaborate with cross-functional teams to create elegant scalable solutions.
