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Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
Develop and operate scalable, highly available analytics platform microservices and data-processing systems. Responsibilities include architecture, full-stack development, feature delivery, optimization, troubleshooting, operations, benchmarking, and collaboration with UX, TechOps, and Product teams. The role requires participation in on-call rotations and solving large-scale distributed systems challenges involving data ingestion, storage, processing, caching, routing, queues, and event-driven systems.
Summary Generated by Built In
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Staff Software Engineer, Analytics Platform - Seattle
Why We Have This Role
The Analytics Platform supports all of the Qualtrics Experience Management products. Our services ingest, store, process, and perform analytics on experience data, all at scale. We design systems for high availability, high throughput, data consistency and security. The platform we have built enables all of the customer, employee, brand and product experience teams to rapidly develop data-driven workflows and tools to help our customers manage their businesses.
How You’ll Find Success
- We aspire to be the best engineering organization within Qualtrics. Consequently, we focus on extending the platform by facilitating the specialization and personal growth of our engineers.
- Our engineers, at every level, participate in design and architecture, requirements gathering, full stack development and delivery, operations, quality, and benchmarking and optimization.
- Qualtrics wants to dominate the experience management space so we welcome individuals who are interested in envisioning the future and anticipating customer needs that don’t exist yet.
- We expect our senior contributors to identify hidden problems, to exhibit a healthy intellectual and engineering curiosity, and to continuously question if there isn’t a better way.
- Senior engineers would have the opportunity to drive the NorthStar and vision for the team. Time spent on the analytics platform occurs in dog years. You will grow rapidly.
How You’ll Grow
- You will be challenged to deal with high impact services, with high scale and reliability requirements.
- You will develop a broader understanding of the interactions between systems in areas such as caching, routing, queue management, and event driven systems.
Things You’ll Do
- Focus on the development of SaaS Software and design, build, distribute, scale and operate these services.
- Develop scalable, robust, and highly available data intensive micro services.
- Implement new features and optimize existing ones to provide customer value
- Partner with UX, TechOps, Product, to achieve the best product designs
- Attend daily stand-up meetings, collaborate with your peers, prioritize features, serve on an on-call rotation, and consistently deliver value to customers
What We’re Looking For On Your Resume
- We expect all of our contributors to have a bachelor’s degree in Computer Science or a related field, and to be capable of demonstrating expertise in algorithmic execution, data structures and data modeling, as well as the ability to estimate and deliver on coding objectives.
- Experience with distributed systems and data processing technologies example Elasticsearch, SQL, Starrocks, Spark, Trino
- Experience in employing advanced tools within a distributed computing system designed for large-scale data processing, ingestion and analytics.
- Strong mathematical and/or computational background.
- Knowledge of open source/industry standard data processing, storage, and serving technologies.
- Excellent troubleshooting skills and operational skills
- 8+ years of meaningful engineering experience
What You Should Know About This Team
- When working on Analytics Platform, collaboration is essential. You will get the opportunity to work with other teams, and projects on a regular basis.
- The scale of the problems we are solving means your impact will scale as well. You will have the opportunity to make big impacts on performance, cost, and reliability.
- The need to scale means ample opportunities to learn about new and upcoming technologies to meet growing customer needs.
Our Team’s Favorite Perks and Benefits
- Fun and collaborative office environment with in office amenities, food, drinks, outdoor space, and of course, pinball!
- Quarterly team offsites, giving developers a chance to interact with each other outside of the office and build camaraderie.
- Education budget you can flexibly spend on topics that interest you.
- QED (Qualtrics Engineer Development) Program encourages all engineers to invest in themselves up to 10% of their time each quarter to advance their careers.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits.
Washington State Base Annual Pay Transparency Range
$176,500—$214,000 USD
Skills Required
- Bachelor’s degree in Computer Science or a related field
- Expertise in algorithms, data structures, and data modeling
- Ability to estimate and deliver coding objectives
- Experience with distributed systems and data-processing technologies such as Elasticsearch, SQL, StarRocks, Spark, and Trino
- Experience using advanced tools in distributed computing systems for large-scale data processing, ingestion, and analytics
- Strong mathematical and/or computational background
- Knowledge of open-source and industry-standard data-processing, storage, and serving technologies
- Excellent troubleshooting and operational skills
- At least 8 years of meaningful engineering experience
What the Team is Saying
Saloni
Software Engineer
Alexia
Software Engineer
Kate
Product Marketing Manager, Frontline CX Product Portfolio
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Qualtrics Teams
Engineering
About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
