1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About This RoleWe're hiring a Staff Product Manager to reinvent how Headway automates and scales provider growth. As provider acquisition scales and grows more complex, we need someone who can bring go to market, engineering, and sales together around a singular vision that includes automation, AI, and world-class tools for our sellers and marketers.
What You'll OwnDrive the roadmap around Headway's go to market systems, unifying sales, marketing/growth, and engineering around one vision
Identify where manual effort is a real bottleneck to growth and efficiency and drive the automation that removes it
Consolidate a fragmented tool stack into a coherent system that drives more efficient growth
Lead innovation in our marketing stack — across revenue feeds, audiences, data enrichment, and other tools to help us acquire providers more effectively
Partner directly with Sales leadership to innovate around how we sell and collaborate with your peers to ensure we are building a thoughtful acquisition system from top to bottom
You've driven real gains in acquisition or sales-process efficiency, with automation or tooling as one of several levers you pulled
You've worked closely with marketers to build scalable acquisition systems (audiences, revenue feeds, attribution, conversion events, campaign management, etc)
You can unify teams with different incentives — sales, marketing, engineering — around a single roadmap without formal authority over all of them
You know when a process problem needs automation and when it needs a people or incentive fix instead
You can make a technical case to engineers and a business case to sales leadership — in the same week
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
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A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
Skills Required
- Experience driving gains in acquisition or sales-process efficiency, including automation or tooling
- Experience working with marketers to build scalable acquisition systems
- Ability to align sales, marketing, and engineering teams around a shared roadmap without formal authority
- Ability to distinguish process problems requiring automation from people or incentive issues
- Ability to communicate technical cases to engineers and business cases to sales leadership
What the Team is Saying
Headway Compensation & Benefits Highlights
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Healthcare Strength — Multiple Cigna medical options plus dental and vision are offered with the company covering a majority of premiums, alongside employer-paid life and short/long-term disability. Feedback suggests day-one eligibility for coverage and mental-health cost support further bolster the health offering.
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Parental & Family Support — Up to 16 weeks of fully paid parental leave for eligible full-time employees is highlighted, and family-forming support is provided through Carrot Fertility. Feedback suggests contributions toward family healthcare premiums were increased to improve affordability for dependents.
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Affordable Benefits — Company coverage of a majority of medical, dental, and vision premiums and reimbursement of eligible therapy/copay costs up to about $2,100 per year reduce out-of-pocket expenses. Remote-work stipends and professional-development funds add practical value without high employee cost.
Headway Insights
What We Do
Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.
Why Work With Us
The demand for mental health care has never been higher, underscoring the need for solutions like Headway that increase accessibility to clinical care. We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem.
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Headway Offices
Remote Workspace
Employees work remotely.
Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle.
