Headway
Headway Offices
Headway is headquartered in New York and has 3 office locations.
Remote Workplace
Employees work remotely.
Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle.
U.S. Office Locations
New York, NY
New York, NY, United States
San Francisco, CA
San Francisco, CA, United States
Seattle, WA
Seattle, WA, United States
Recently posted jobs
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Own the Supervisory Billing product end to end, including strategy, roadmap, revenue growth, state and payer expansion, operational scaling, and new product development. Lead cross-functional initiatives to expand the addressable market, improve efficiency for thousands of customers and appointments, and launch concepts such as a supervisor-supervisee marketplace.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Build and lead product and application security efforts, partnering with Product and Engineering on secure design, development, code reviews, vulnerability discovery, and security guardrails. Develop AI-native security tooling and support incident response, vulnerability management, penetration testing, and security operations. Help establish secure development practices and scalable security systems across Headway’s platform.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Provide empathetic customer support to healthcare providers and patients through email, live chat, and phone. Resolve approximately 40 daily operational and technical inquiries, explain Headway’s products and insurance practices, de-escalate challenging situations, and identify customer experience improvements. The role requires weekend availability, remote work from a quiet private workspace, and strong communication, judgment, problem-solving, and goal-oriented performance.
