Headway
Headway Offices
Headway is headquartered in New York and has 3 office locations.
Remote Workplace
Employees work remotely.
Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle.
U.S. Office Locations
New York, NY
New York, NY, United States
San Francisco, CA
San Francisco, CA, United States
Seattle, WA
Seattle, WA, United States
Recently posted jobs
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead Headway’s customer experience operation across Agent Success, Customer Care, Programs, and Systems, managing over 100 employees and 800 partner agents. Own end-to-end support quality, performance, staffing, forecasting, costs, training, QA, procedures, systems, and AI-enabled automation. Partner with Product and R&D to improve customer experience and reduce support demand while developing a high-performing leadership team.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Owns the full business development cycle for mid-market health system partnerships, including prospecting, qualification, pitching, closing, and launch. Builds relationships with care management, population health, and clinical operations leaders; develops account strategies; supports enterprise opportunities; and collaborates with Partner Success, Product, and Operations to ensure successful referrals and launches. Also mentors the BDR team.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead data strategy for Headway's finance and revenue systems. Build metrics frameworks, forecasts, and predictive models to measure collections loss, improve revenue infrastructure, ensure auditability/GAAP readiness, and translate findings into executive recommendations and cross-functional initiatives.
