Headway
Headway Offices
Headway is headquartered in New York and has 3 office locations.
Remote Workplace
Employees work remotely.
Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle.
U.S. Office Locations
New York, NY
New York, NY, United States
San Francisco, CA
San Francisco, CA, United States
Seattle, WA
Seattle, WA, United States
Recently posted jobs
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead development of an insight-driven CX QA program—design rubrics, configure AI-QA tools, build automation, analyze conversation data, surface root causes, produce actionable reports, and partner with operations, BPOs, and enablement to improve agent performance and customer experience.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Partner with product, engineering, design, ops, and clinical teams to define metrics and experiments. Design and analyze A/B tests and quasi-experiments, apply causal inference when needed, perform funnel/cohort analyses, build and validate predictive models, and operationalize insights with monitoring and launch criteria. Produce clear, decision-ready analyses and raise organizational standards for metrics and experimentation.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead end-to-end, high-impact technical programs for Headway's Insurance platform. Coordinate cross-functional teams (engineering, product, ops, finance, compliance), own discovery through delivery, drive data rearchitecture and observability, establish repeatable playbooks and tooling, spearhead financial remediation, and communicate program status and ROI to senior leadership to improve operational efficiency and reliability.
