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Our goal at JumpCloud is to Make (Remote) Work Happen with One Directory to Rule Them All!
The Role
The role involves defining governance capabilities for AI identities, translating AI risks into solutions, and shaping product strategy in a rapidly evolving landscape.
Summary Generated by Built In
All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.
About JumpCloud®JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.
About the Team:
Our Product Management team is extending identity and Zero Trust principles to new execution surfaces — including AI agents, automation workflows, and non-human identities. As AI evolves from assistive tools into systems that retrieve data and trigger actions across enterprise environments, our mission is to ensure organizations can adopt AI safely and confidently.
We focus on governing how AI accesses data, executes actions, and interacts across systems so that access remains controlled, least-privileged, and auditable.
Because this problem space is rapidly evolving, we operate with deep customer empathy and a discovery-driven mindset — using rapid prototyping, iterative experimentation, and close collaboration with engineering, design, and field teams to translate emerging needs into practical solutions.
This role focuses on governing identity execution and access control for human and non-human actors. It is not a GRC or audit-focused role.
What you’ll be doing:
- Define and deliver capabilities that extend identity governance to AI actors, automation, and non-human identities (NHI).
- Translate emerging AI security risks into practical governance solutions customers can adopt.
- Design trust models for AI execution across SaaS, APIs, and enterprise systems.
- Partner with engineering to build scalable control-plane capabilities.
- Engage customers and field teams to validate real-world usage and adoption patterns.
- Shape product strategy in a rapidly evolving ecosystem with ambiguous requirements.
You'll be Responsible for:
- Drive product strategy by continuously interpreting customer needs, AI ecosystem shifts, and competitive dynamics.
- Develop deep customer empathy and translate insights into outcomes through rapid prototyping, iterative experimentation, and close partnership with cross-functional teams.
- Monitor emerging AI governance patterns, vendor approaches, and regulatory trends to inform strategic direction.
- Advocate for customers by simplifying AI access and governance experiences.
You Have: Foundational Skills
- 10+ years in product management (security, identity, infrastructure, or platform products preferred).
- Strong understanding of identity, authentication, or access control concepts.
- Experience delivering platform or API-driven products.
- Ability to navigate ambiguity and define solutions in emerging domains.
- Strong customer discovery and problem-framing skills.
- Excellent cross-functional collaboration and communication.
You Have: Technical & Domain Understanding
- Familiarity with Zero Trust principles and security architecture concepts.
- Understanding of SaaS integrations, OAuth, APIs, or automation workflows.
- Ability to reason about security, trust, and governance trade-offs
#LI-
Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.
Language:
JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.
JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"
#LI-Remote #BI-Remote
Skills Required
- 10+ years in product management, preferably in security, identity, infrastructure, or platform products
- Strong understanding of identity, authentication, or access control concepts
- Experience delivering platform or API-driven products
- Ability to navigate ambiguity and define solutions in emerging domains
- Strong customer discovery and problem-framing skills
- Excellent cross-functional collaboration and communication
- Familiarity with Zero Trust principles and security architecture concepts
- Understanding of SaaS integrations, OAuth, APIs, or automation workflows
- Ability to reason about security, trust, and governance trade-offs
What the Team is Saying
Kyle
Project Manager
Nick
Content Marketing Manager
Scott
Solutions Architect
Linda
Software Engineer
Aaron
VP of People
Courtney
Manager, Learning and Development
Katy
Manager, People Attraction
Rajat
CEO
Rajat
CEO
JumpCloud Compensation & Benefits Highlights
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Healthcare Strength — U.S. employees get day‑one medical, dental, and vision coverage, with EAP/mental‑health support and an HSA option with employer contributions. Coverage also includes medical travel when appropriate care isn’t available within 100 miles.
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Retirement Support — A 401(k) with company match at 50% up to 6% in the U.S. is offered. UK pension contributions are also listed.
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Leave & Time Off Breadth — Flexible or unlimited PTO, paid sick time, and parental leave are highlighted across materials within a remote‑first culture. Family medical leave and wellness days are also cited in some locations.
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The Company
What We Do
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever. We live by our core values which are: Build Connections Think Big 1% Better Every Day
Why Work With Us
We offer an incredible opportunity to see your impact. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is opportunity to progress and flexibility to find unique approaches to our business
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JumpCloud Offices
Remote Workspace
Employees work remotely.
JumpCloud is committed to being remote-first across the world. We have team members in most U.S. states and in 14 countries.
Typical time on-site:
None
