Staff Growth & Monetization Product Manager

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

We are looking for a Staff Growth & Monetization Product Manager to create and deliver a roadmap for eCommerce across mobile and desktop devices, and global markets. You will wear multiple hats in this role; it’s important to have a background in product management, business growth and financials, AB testing, product-led-growth and monetization strategies.

You'll work in a small close-knit team that partners heavily with cross-functional stakeholders to create a seamless and scalable self-service customer experience that drives business growth. This candidate will work cross-functionally to understand how platforms need to evolve to enhance product offerings, promotion, and integration capabilities.

WHAT YOU'LL DO

• Lead the creation of the eCommerce roadmap, execute initiatives, product vision, features, and designs
• Drive initiatives around expansion that include overages and monetization testing, partnering with SDR teams to bolster initiatives
• Oversee the successful completion of simultaneous complex projects involving many systems (ie. Adyen, Zuora, Salesforce).
• Define business requirements, facilitate UX design, and assess new third-party vendors and their integrations
• Work with technology partners and/or vendors on the delivery of optimized customer-centric intuitive digital offerings through our eCommerce platform
• Collaborate internally with finance, legal, data science, sales, marketing, development teams, and externally with clients, to manage the backlog and release planning, incorporate market direction and sort through diverse requirements
• Anticipate the impact of change and creates an environment where change can be initiated with minimal disruptions and negative impact

WHO YOU ARE

Required skills

• 5+ years experience as eCommerce Product Manager or above, Feature, Consumer Facing Product Manager
• Data-driven Product Manager with a desired background managing financial goals that determine the success of product releases, with expertise not only in defining KPIs but also low-level metrics
• Extensive experience leading AB test roadmaps with proven financial success
• In-depth experience leading user research to explain customer data trends
• Champions customer-centric experiences in a global eCommerce realm (web, mobile, apps) and working as a liaison between business stakeholders and engineering
• Expert with scrum methodology - capturing design, business, and web development requirements; and also working with geographically distributed, remote teams
• Manages highly cross-functional, visible projects working closely with data analytics and science engineers
• Working with data tools such as Adobe Analytics and Tableau

Preferred skills

• Knowledge of SaaS business models, acquisition, or growth product strategies is a plus
• Experience using Mouseflow or Pendo is a plus

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.