Jobs at Box

The Senior Product Manager will develop strategies for eDiscovery products, collaborate with teams, conduct market research, manage the product roadmap, and ensure compliance with legal standards.

Design and build next-generation caching architecture and services to meet high-scale, low-latency requirements. Improve performance, resilience, and reliability of Memcached/Redis fleets, partner with client teams on caching strategies, contribute to architecture and design, operate production-critical services, and participate in on-call rotations to triage incidents.

The Campaign Manager for Vertical will lead integrated marketing campaigns in specific industries, translating company strategies into targeted efforts that drive pipeline and manage performance across various marketing channels.

Manage a book of Mid-Market accounts to drive adoption, retention, and growth. Lead discovery, value reviews, and demos tied to business outcomes. Maintain forecasting and health tracking, build account plans, identify risks/opportunities, collaborate cross-functionally, and prioritize virtual and onsite customer engagements to increase retention and expansion.

Own end-to-end evaluations of frontier AI models, build evaluation datasets and pipelines, run online and synthetic evaluations, lead model launches, manage provider relationships, and shape decisions about which models power Box Agents while coordinating cross-functional stakeholders and product marketing.

The Developer Relations Engineer at Box will drive developer awareness through content production, event management, community engagement, and onboarding content improvements, focusing on AI-driven applications.

As a Senior Product Manager, you will develop strategies for eDiscovery products, collaborating with various teams for product delivery and compliance with legal standards.

Drive technical pre-sales for enterprise accounts: research customer problems, own technical wins, lead product demonstrations across the Box suite, design solutions and integrations, coordinate cross-functional teams, present as an SME at events, and travel up to 50% to engage customers.

Advise enterprise customers on Box platform design and integrations, migrate content, develop/customize applications and scripts against REST APIs, and act as a technical, customer-facing consultant to solve complex SaaS and cloud content challenges.

Partner with SMB sales to drive new revenue by leading technical discussions, demos, and solution design across the Box suite. Research customer problems, present to technical and business stakeholders, and act as the voice of the customer to product teams. Rapidly learn Box and cloud content management, focusing on AI, APIs, and delivering measurable business value.

Owner of the corporate financial model responsible for annual planning, board reporting, monthly performance reviews, KPI and variance analysis, FX and cash flow modeling, and subsidiary forecasting. Builds driver-based three-statement models, automates and scales reporting, leverages AI tools, and prepares executive and investor materials while partnering with tax and investor relations.

Deliver pre-sales technical leadership for mid-market accounts: research customer problems, own the technical win, lead demos of Box suite (including BoxAI), manage solution architecture, coordinate extended teams, support field marketing, and travel up to 50% to engage customers.

Design, develop, and maintain scalable Kubernetes platform components, improve reliability and security, and mentor engineers. Collaborate with teams and automate infrastructure using Infrastructure as Code.

Serve as the technical lead for mid-market accounts: discover customer problems, drive technical deal strategy, deliver value-based demos of the Box suite (including Box AI), design integrations, manage cross-functional teams, support field marketing, and travel up to 50% while working from an assigned office at least three days/week.

As a Customer Success Manager at Box, you'll drive measurable outcomes for public sector clients, partnering on AI integration and improving content management workflows throughout the customer journey.

Design and build ranking, retrieval, and recommendation components for large-scale search; implement embeddings/semantic/hybrid/LLM-enabled retrieval; run offline/online evaluation and A/B tests; develop real-time indexing pipelines and observable microservices; own projects end-to-end and participate in on-call rotation.

The Workplace Services Assistant manages front desk operations, assists with office maintenance, coordinates events, and promotes a positive workplace culture, ensuring a welcoming environment for employees and visitors.

Lead and inspire Customer Success Managers, drive strategic improvements, and manage customer relationships in regulated industries to enhance retention and growth objectives.

Provide strategic employment-law advice to HR and business leaders across the US, manage investigations and pre‑litigation matters, draft policies and employment agreements, advise on employee‑related AI and privacy initiatives, and partner with cross‑functional teams and outside counsel to resolve employee disputes and maintain compliance.

The AI Business Automation Engineer will design and implement AI-based solutions in collaboration with SMEs across Box, focusing on automating workflows and improving business processes. Responsibilities include prototyping, building integrations, ensuring data security, and operating developed systems.