Box, Inc.

Box

HQ
Redwood, California, USA
Total Offices: 13
2,500 Total Employees
Year Founded: 2005

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The role involves defining and scaling solutions for Life Sciences, managing customer interactions, and collaborating with cross-functional teams to launch solutions that drive adoption and value.
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Manage post-sales relationships for enterprise customers, drive onboarding, adoption, retention, and product advocacy. Coordinate with Sales, Services, Product, and Support, track churn risk, and execute deployment and change management plans.
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Manage a swarm of 7-10 product support specialists to meet performance metrics, drive QA and coaching, deliver customer and agent insights to Product/Engineering, handle escalations, and lead adoption of AI and automation to improve support quality and efficiency.
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Manage the renewals process for customers, engage in consultative conversations to identify expansion opportunities, negotiate agreements, and coordinate across various teams to maximize revenue.
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As a Software Engineer III in Partner Integrations, you will develop and maintain backend services and APIs, collaborating with internal teams and partners to enhance enterprise solutions.
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As a Software Engineer III at Box, you'll design backend services with Python and Terraform to automate network functions and improve internal workflows. Your role includes writing tests and maintaining infrastructure as code, focusing on reliability and user experience.
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As a Business Development Representative at Box, you will generate leads, schedule meetings, and nurture relationships with clients, while collaborating with the sales and marketing teams.
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As a Staff Value Engineer, you will engage cross-functionally to develop business cases, perform value analyses, and support sales in both Federal and EMEA regions.
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The Staff Value Engineer will collaborate with sales and marketing to develop business cases for customers, focusing on value realization and growth. They will lead value analyses and presentations to C-level executives while supporting Federal accounts and leveraging AI concepts.
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As a Senior Solution Portfolio Manager for Life Sciences, you will define and build customer-focused solutions, lead cross-functional teams, and manage the product portfolio to enhance adoption and deliver value.
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The Senior Solution Portfolio Manager will lead the development of solutions for Life Sciences, focusing on customer needs, regulatory workflows, and cross-functional team collaboration to enhance product adoption.
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The Senior Solution Portfolio Manager will lead the definition, build, and scaling of customer-focused solutions in Life Sciences while managing adoption and performance metrics.
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As a Product Marketing Manager for Box, you'll develop strategies and messaging for life sciences, creating content and enabling teams to enhance workflows and compliance. You'll focus on the intersection of AI and life sciences while leading go-to-market efforts and engaging with customers and stakeholders.
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As an Implementation Consultant at Box, you will consult with enterprises to implement software solutions, ensuring customer success through strategic guidance and project management, while working with cross-functional teams.