The Role
Design, develop, and deploy Salesforce Marketing Cloud solutions: build responsive personalized email templates, configure studios and journeys, author SQL/Data Extensions for segmentation, integrate via APIs, monitor deliverability and performance, troubleshoot automations/integrations, and lead module delivery across distributed Agile teams.
Summary Generated by Built In
Company Description
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 40 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
Job DescriptionREQUIREMENT:
- Total experience: 5.5+ years
- Strong hands-on experience in Salesforce Marketing Cloud (SFMC) development and implementation.
- Good experience in writing complex SQL queries, Data Extensions, and audience segmentation.
- Strong knowledge of Salesforce Marketing Cloud modules including Email Studio, Journey Builder, Automation Studio, Content Builder, Contact Builder, and Mobile Studio.
- Hands-on experience in developing responsive and dynamic email templates using HTML, CSS, AMPscript, and Server-Side JavaScript (SSJS).
- Experience in creating, deploying, and managing email campaigns, customer journeys, triggered communications, and lifecycle campaigns.
- Good understanding of personalization, audience segmentation, and campaign automation within SFMC.
- Experience in integrating Salesforce Marketing Cloud using APIs and supporting external system integrations.
- Knowledge of email testing, deliverability best practices, IP/domain reputation management, and campaign performance monitoring.
- Experience in troubleshooting campaign, automation, and integration issues within Salesforce Marketing Cloud.
- Familiarity with Advertising Studio and audience creation is an added advantage.
- Experience working independently in geographically distributed Agile teams with excellent communication and stakeholder management skills.
- Experience with Salesforce Mobile SDK will be an added advantage.
RESPONSIBILITIES:
- Develop, configure, and deploy email campaigns, customer journeys, and automations using Salesforce Marketing Cloud.
- Build responsive, dynamic, and personalized email templates using HTML, CSS, AMPscript, and SSJS.
- Configure and manage Email Studio, Journey Builder, Automation Studio, Content Builder, Contact Builder, and Mobile Studio.
- Develop SQL queries, create Data Extensions, perform audience segmentation, and implement personalization strategies.
- Build and support triggered communications, customer lifecycle campaigns, and marketing automation workflows.
- Integrate Salesforce Marketing Cloud with external applications using APIs and support end-to-end data synchronization.
- Monitor email deliverability, IP/domain reputation, campaign performance, and recommend optimization strategies.
- Troubleshoot campaign execution, automation failures, data issues, and integration-related problems.
- Collaborate with architects, business analysts, administrators, and cross-functional teams to deliver scalable SFMC solutions.
- Work as a module lead and act as the primary point of contact (POC) for one or more markets or business units.
- Prepare technical documentation, maintain system processes, develop proof of concepts (POCs), and recommend improvements based on campaign analytics and industry best practices.
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
Skills Required
- Total experience: 5.5+ years
- Hands-on experience in Salesforce Marketing Cloud development and implementation
- Experience writing complex SQL queries, Data Extensions, and audience segmentation
- Knowledge of Salesforce Marketing Cloud modules: Email Studio, Journey Builder, Automation Studio, Content Builder, Contact Builder, Mobile Studio
- Develop responsive and dynamic email templates using HTML, CSS, AMPscript, and Server-Side JavaScript (SSJS)
- Experience creating, deploying, and managing email campaigns, customer journeys, triggered communications, lifecycle campaigns
- Understanding of personalization, audience segmentation, and campaign automation within SFMC
- Experience integrating Salesforce Marketing Cloud using APIs and supporting external system integrations
- Knowledge of email testing, deliverability best practices, IP/domain reputation management, and campaign performance monitoring
- Experience troubleshooting campaign, automation, and integration issues within Salesforce Marketing Cloud
- Experience working independently in geographically distributed Agile teams with strong communication and stakeholder management
- Bachelor's or master's degree in Computer Science, Information Technology, or related field
- Familiarity with Advertising Studio and audience creation
- Experience with Salesforce Mobile SDK
Nagarro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nagarro and has not been reviewed or approved by Nagarro.
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Pay Growth & Progression — Compensation is at times described as competitive, with salary hikes and perks occurring on certain occasions. Better growth opportunities and compensation are also positioned as an advantage versus other service-based companies.
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Flexible Benefits — Work arrangements are framed around a “work-from-anywhere” mindset with flexitime and family-friendly working models. This flexibility appears to add meaningful value to the overall rewards package for many roles.
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Healthcare Strength — Medical, dental, and vision coverage are described as available for employees and dependents, alongside life insurance. Mental-health support is also included via an Employee Assistance Program (EAP).
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The Company
What We Do
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.
