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As a Sr. Enablement Specialist at Databricks, you will apply your expertise in enablement to lead the design, rollout, and adoption of enablement programs for Databricks Technical Support Engineers, including collaboration with Support leaders and SMEs and/or Technical Curriculum Developers. Programs in your portfolio can include onboarding and everboarding motions focused on developing and maintaining technical and soft skills for Technical Support Engineers.
As a member of the Databricks Support Enablement Team, you’ll be responsible for (1) keeping up to date with the latest and greatest that Databricks has to offer when it comes to Support, (2) work with our enablement team to fully understand the business needs and requirements for Support, (3) create high-impact programs for Support, and (4) work with a team of technical enablement specialists to curate and design content needed for programs.
The impact you will have:
- Use your Databricks and Enablement expertise to lead the design, curate, and maintain enablement programs for Databricks Technical Support
- Work with subject-matter-experts and technical enablement specialists to scope needs for new courses and updates to existing ones
- Drive improvements in Support KPIs through successful enablement programs (lagging indicators)
What we look for:
- Experience with enablement programs for technical audiences
- Experience with technical support best practices
- Experience with cross-functional stakeholder management
- Strong analytical skills and data-driven decision-making
- [Preferred] Experience designing and developing highly technical training
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Skills Required
- Experience with topics related to Databricks
- Experience with technical support best practices
- Strong proficiency in Python or SQL
- Familiarity with at least one common cloud provider (AWS, Azure, or Google Cloud)
- Experience designing and developing highly technical training
Databricks Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Databricks and has not been reviewed or approved by Databricks.
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Equity Value & Accessibility — Equity grants and RSUs are a major part of total compensation and are highlighted for meaningful upside potential. Stock-based awards and refreshers contribute to strong overall pay positioning across senior technical and go-to-market roles.
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Healthcare Strength — Medical, dental, and vision coverage are complemented by mental-health resources, an EAP, and wellness reimbursements. Health benefits are consistently framed as comprehensive and competitive.
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Parental & Family Support — Paid parental leave for all parents, fertility support, and backup care options provide tangible assistance for family needs. Hybrid work norms and team-day structure further ease coordination for caregivers.
Databricks Insights
What We Do
As the leader in Unified Data Analytics, Databricks helps organizations make all their data ready for analytics, empower data science and data-driven decisions across the organization, and rapidly adopt machine learning to outpace the competition. By providing data teams with the ability to process massive amounts of data in the Cloud and power AI with that data, Databricks helps organizations innovate faster and tackle challenges like treating chronic disease through faster drug discovery, improving energy efficiency, and protecting financial markets.
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