Business & Ops Specialist

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Junior
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Manage and review Express Pay purchase orders and payments (Ariba/SAP), perform QA and OFAC checks, interact with suppliers and LOBs to collect information, create requisitions, meet 24-48 hour SLAs, support process improvements, write and execute test scripts, and ensure audit-quality reporting.
Summary Generated by Built In

Job Description: GSS-Sourcing & Procurement–Sr. Team Member –Express Pay JPMorgan Chase seeks to do business with suppliers who provide the best price, quality and capability to meet our business needs. With over 600 team members in 11 countries, our Global Supplier Services (GSS) organization works proactively with line of business colleagues to identify capable suppliers, lead the competitive sourcing process and negotiate and contract with the chosen suppliers. Leveraging firm-wide buying power and controlling risk are consistent overarching goals. GSS then ensures that the contracted goods and services can be obtained by our employees in an efficient, cost-effective manner globally. Description Primary Responsibilities Not Limited To: Requirements Core Competencies This position will work in a fast-paced high-volume team that is responsible for the management and/or review of Express Pay Purchase Order and Payments requests. Primary focus on gathering, entering, and reviewing Purchase request information as a maker and/or processing Payments to the supplier. This role also includes participating in identifying process improvements, developing enhancement request requirements, writing test scripts and test execution. You may also be asked to take on stretch assignments and projects related to Express Pay Process. Perform QA of Express Pay Request along with reviewing requests in Ariba. Interact with supplier and LOB to collect the necessary information needed for Express Pay Request. Express Pay Payment review and processing payments to the supplier SAP and OFAC review Creation of Requestion in Ariba as per intake form. Deliver first class service to our customers & Improve end user experience Meeting 24-48 SLA timeline to process requests Ensure quality of work is accurate and pass the monthly internal audit reviews Minimum of 1-2.5 + years experience in data processing, procurement, accounts payable, customer service, or an operations environment. Personal computer skills with proficiency in Word, Excel, SharePoint, and web based systems. 1+ years of SAP, Oracle , Ariba (ePurchase) or Concur experience is a plus Knowledge of Procure to Pay / Source to Pay Operations preferred Knowledge of SAP and Oracle supplier details helpful Should be willing to work flexi shift (may include US hours) Good attention to detail Good problem-solving abilities with an analytical mind to research and resolve issues. Ability to understand and implement system/procedure/policy changes. Builds strong client relationships Good written and verbal communication skills Run and analyze reporting data Able to adapt to change easily Works in team environment as well as individually Exhibts strong organization skills and effective time management

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.

Skills Required

  • 1-2.5+ years experience in data processing, procurement, accounts payable, customer service, or operations environment.
  • Proficiency in Word, Excel, SharePoint, and web-based systems.
  • Willingness to work flexible shifts (may include US hours).
  • Good attention to detail.
  • Strong problem-solving and analytical skills to research and resolve issues.
  • Ability to understand and implement system, procedure, and policy changes.
  • Strong written and verbal communication skills and ability to build client relationships.
  • Ability to run and analyze reporting data.
  • Ability to adapt to change and work both independently and in a team.
  • Strong organization skills and effective time management.
  • 1+ years of SAP, Oracle, Ariba (ePurchase) or Concur experience.
  • Knowledge of Procure-to-Pay / Source-to-Pay operations.
  • Knowledge of SAP and Oracle supplier details.

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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