Coupa’s Site Reliability Engineers are part of the Cloud Operations team, owning end-to-end availability and performance of mission critical service and building automation to prevent problem recurrence. SREs provide administration of Linux machines, web servers, application servers and infrastructure support for customer environments.
What You'll Do:
- Own end-to-end availability and performance of critical services, including building automation to prevent recurring issues
- Administer Linux and Windows systems across web, application, and database servers
- Develop and automate solutions using various programming languages
- Provide application and infrastructure support, including participating in on-call rotations for emergencies
- Enhance monitoring, alerting, and observability to ensure reliability and performance
- Collaborate with cross-functional teams on releases, infrastructure, troubleshooting, and maintain documentation such as RCAs
What You Will Bring to Coupa:
- Bachelor’s degree in Computer Science, Information Systems, or related field, with 5+ years of experience in system administration and large-scale web operations
- Strong programming skills (PowerShell, Python, Bash, or OOP languages) and experience with automation and configuration management tools (Chef, Puppet, Ansible, etc.)
- Hands-on experience managing cloud infrastructure (AWS, GCP) and container platforms (EKS, GKE), plus Infrastructure as Code tools like Terraform
- Proficiency in CI/CD pipelines, source control (Git with complex branching), and deployment/automation tools (Jenkins, Octopus, Rundeck)
- Solid understanding of networking and operations concepts (DNS, load balancing), monitoring tools (Datadog, Splunk, New Relic), and database administration (MS SQL Server)
- Strong Agile/Scrum experience (JIRA), ITIL practices (incident/change management, RCA), and excellent communication, problem-solving, and ownership skills
What the Team is Saying
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What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
