What You'll Do:
Lead professional services projects with some of the largest companies in the world, as the accountable design face (Solution Manager) with the objective of driving optimal design quality, leading industry practices, and maximum synergy across the entire Coupa suite
Perform a Leading role within the Coupa Professional Services COE to drive enablement on business process expertise and consulting best practices across the wider Coupa delivery teams
Conduct architectural design reviews on implementations to ensure quality in delivery from our and partner implementation teams
Develop and implement standardized procedures, templates and tools to enhance the quality of delivery team operations
- Collaborate with documentation and product management teams to share expertise in further developing content & product
Foster and develop relationships with customers key stakeholders
Develop & coach talent, in and out of projects, in the consulting expectations to ensure the right skills mix to meet customer success
What You Will Bring to Coupa:
Must have hands-on Coupa experience (implementation / consulting)
15+ years in Procure-to-Pay / Source-to-Contract (consulting, SaaS, or in-house)
Experience leading teams or global SaaS implementations
Strong client management with proven delivery of workshop management, successful & on-time go-lives
Deep understanding of Procurement + Finance processes and systems
Experience across industries (e.g. Healthcare, Retail, FS, Manufacturing, Oil & Gas)
Strong stakeholder management (exec-level, cross-region) and communication skills
Strong understanding of delivery methodologies and customer success principles
Highly organized, strong problem-solving and analytical skills
Experience with similar platforms (e.g. Ariba, Ivalua, Jaggaer, GEP) is a bonus
Willingness to travel regionally and possibly globally
- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
Skills Required
- 15+ years consulting experience in Procure-to-Pay and Source-to-Contract
- Experience managing a professional services team
- Strong client management and stakeholder management skills
- Deep understanding of project delivery methodologies
- Experience implementing technology solutions in various industries
- Outstanding interpersonal and communication skills
What the Team is Saying
Coupa Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive from day one for employees and dependents, including medical, dental, vision, mental-health resources, and an Employee Assistance Program. Materials also highlight well-being initiatives that extend support to employees’ households.
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Leave & Time Off Breadth — Flexible Time Off, paid parental leave, floating holidays, and 40 hours of annual volunteer time are prominently featured. Outside the U.S., a global minimum of 25 vacation days is noted.
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Retirement Support — A retirement savings program with a company match is offered, including a 401(k) plan. While exact match percentages are not publicly listed on the careers page, matching is presented as part of the total rewards package.
Coupa Insights
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
