The Impact of a Lead Solution Architect at Coupa:
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What you will do:
- Lead professional services projects with some of the largest companies in the world, as the design face (Solution Manager) with the objective of providing continuity across the platform functions & the various solution architects.
- Accountable for the overall design of customers implementations, advocating for industry & technology best practices
- Foster and develop relationships with customers key stakeholders
- Drive the key decision making & materials to support project progress and artifacts
- Partner with the Coupa Engagement Manager to be responsible for the overall customer success
- Develop & coach talent, in and out of projects, in the consulting expectations to ensure the right skills mix to meet customer success
- Broaden and Deepen your Coupa, as well as source-to-pay, knowledge throughout the source-to-pay lifecycle to be a clear and concise communicator
- Collaborate with documentation and product management teams to share expertise in further developing content & product
- Engage customers in enlightened business need discussions versus feature/function basics.
- Follow & advocate the Coupa implementation methodology to ensure customers adhere to good practices
- Work in both individual and team environments, on and off customers site
What you will bring to Coupa:
- Experience of managing a professional services team or consulting projects.
- 10+ years’ experience in source-to-pay, either internally via or externally with a consulting firm.
- Must be able to work in a fast paced and passionate environment.
- Must have a strong team success mentality as well as customer success focus.
- Strong experience in Coupa products
- Experience with Project Management or understanding good project principles which support software implementations and customer transformations
- Strong skills in tackling challenging or complex problems within a business. The ability to simplify the problem, bring decision frameworks, and carrell a team to recommending solutions.
- Candidates should have extremely strong client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful go live
- Previous senior consulting experience with competing applications is a solid predictor of success e.g: Ariba, Ivalua, Jaegger, GEP
- Strong written and verbal communication skills.
- Experience configuring and delivering software demonstrations are required.
- Experience in building a workshop plan which fits the scope at hand, developing materials, and facilitating workshops to achieve desired outcomes
The estimated pay range for this role is $128,000 - $166,500
The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
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What the Team is Saying
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
