Jobs at Coupa

Lead end-to-end development of advanced machine learning models for supply chain and sourcing challenges. Architect scalable MLOps pipelines, integrate predictive models with operations research optimization engines, engineer features from large datasets, and mentor data scientists. Collaborate with product and engineering leaders to define requirements, manage model trade-offs, and deploy monitored, production-grade ML solutions in a SaaS environment.

Lead applied machine learning strategy and development for supply chain and sourcing products. Build predictive, forecasting, NLP, deep learning, and generative AI models that feed optimization systems. Architect scalable data pipelines and MLOps infrastructure for SaaS deployment, mentor data scientists, and influence executives, product teams, and customers. Translate ambiguous business problems into production ML solutions with measurable business impact.

Translates business requirements into detailed technical specifications and solution blueprints for agentic integrations. Defines data mappings, contracts, transformations, error handling, acceptance criteria, and Snowflake consumption requirements. Partners with Data, Analytics, and Architecture teams, writes integration code and prototypes, validates technical feasibility, and ensures delivered connectors and agents meet business objectives.

Leads Coupa’s enterprise AI delivery engineering organization, overseeing AI agents, intelligent automations, conversational AI, RAG solutions, and multi-agent workflows from development through operations. Establishes engineering standards, manages portfolio execution, governance, security, observability, vendors, budgets, and organizational growth. Partners with executives and cross-functional teams to deliver scalable, secure, reusable AI capabilities and measurable business value.

Lead the design, implementation, and optimization of mathematical models and production optimization engines for supply chain and strategic sourcing. Formulate MIP, LP, NLP, network flow, and heuristic algorithms; tune commercial solvers; integrate scalable solutions into a multi-tenant SaaS platform; validate model performance; and mentor engineering and research teams. Collaborate with product and engineering leaders to translate business constraints into reliable, production-grade software.

Leads and coaches a six-person account development team across North and Latin America, owning qualified pipeline creation and funnel conversion. Builds sales playbooks, optimizes CRM and revenue operations workflows, applies AI and automation to prospecting, runs data-driven experiments, forecasts capacity, and partners with marketing and sales leadership. Recruits and develops talent while adapting coverage for regional market differences.

Generate and qualify inbound and outbound sales opportunities across Australia and APAC. Engage enterprise decision-makers, uncover business needs, position Coupa’s spend management solutions, prioritize target accounts, and build pipeline in collaboration with Sales and Marketing. Manage lead activity and prospect interactions in Salesforce while developing expertise in Coupa’s products and competitive landscape.

Drive customer adoption and value realization for Coupa Pay by advising clients, optimizing configurations, managing engagement plans, supporting releases and supplier enablement, and delivering data-driven improvement insights. The role combines functional and technical expertise with project management, product demonstrations, relationship building, and cross-functional collaboration to promote customer growth, self-sufficiency, and long-term success.

Leads software engineering efforts to deploy AI, optimization, and mathematical models into production. Responsibilities include developing scalable applications and microservices, improving performance and CI/CD, managing data pipelines, testing and tuning algorithms, supporting cloud deployments, collaborating cross-functionally, and mentoring engineers. The role requires expertise in .NET, multiple programming languages, AI/ML and optimization models, cloud-native platforms, databases, and enterprise message brokers.

Lead vision, strategy, and execution for AI-powered features in Coupa's Supplier Network. Drive two-sided marketplace growth, monetization, trust/identity, and product-led growth by partnering with engineering, AI/ML, data science, and commercial teams. Define success metrics, engage customers, and monitor AI and marketplace trends to increase liquidity, revenue, and platform differentiation.

Lead architectural evolution of a high-traffic B2B SaaS supplier platform: define microservice boundaries, APIs, CI/CD, multi-cloud deployment, security, multi-tenancy, and mentor engineers while partnering with SRE, product, and business teams.

Leads a regional pre-sales Solution Advisory team to drive revenue growth, pipeline development, and customer success. Responsibilities include assigning resources, aligning with sales leadership, coaching and developing talent, supporting recruiting and retention, demonstrating Coupa’s platform architecture and integrations, advising prospects on business needs, and scaling best practices across the organization.

Prospect and sell Coupa supply chain solutions to enterprise customers. Build pipelines, engage C-level executives and business leaders, develop account plans, create value roadmaps, lead complex sales opportunities to closure, and provide accurate forecasts and pipeline reporting. The role requires consistent quota achievement, enterprise account planning, ROI and TCO-based value selling, cross-functional collaboration, and familiarity with sales engagement methodologies.

Lead FP&A for global Value Services supporting Customer Success, Professional Services, Support, and related teams. Partner with the CCO, manage a team of three, own budgeting, forecasting, financial modeling, performance reporting, executive presentations, ad-hoc analysis, process improvements, headcount and spend controls to optimize margins and support strategic initiatives.

Drive new-logo enterprise sales for Coupa’s cloud-based spend management solutions. Prospect strategic accounts, build pipeline, engage C-level executives, lead large deals through closure, develop account plans and value roadmaps, collaborate with internal and external partners, and provide accurate forecasts and pipeline reports.

Lead Coupa’s ANZ enterprise sales team by recruiting, coaching, and developing talent; driving regional sales plans, pipeline, account penetration, and field campaigns; engaging C-level finance executives; positioning value-based SaaS solutions; maintaining Salesforce reporting; and partnering with marketing, alliances, account development, and solutions consulting teams to close strategic deals.

Lead and manage a Japan-based support engineering team for Coupa's SaaS platform, oversee daily operations, SLAs, escalations, hiring, coaching, cross-functional communication, and process improvements to ensure customer success.

Build and lead the regional Coupa sales team, drive complex SaaS sales, coach representatives, manage regional sales plans, engage C-level executives, develop value propositions, execute field campaigns, maintain Salesforce reporting, enable competitive positioning, and collaborate with alliance partners. The role requires extensive regional travel and several annual visits to Coupa headquarters in California.

The Sr. Value Assurance Director safeguards financial and operational customer value, resolving complex escalations, and collaborates with executives to enhance enterprise software impact.

As a Senior Engagement Manager, you'll lead Coupa solution implementations, manage client relationships, optimize processes, and provide expertise for successful project delivery.