Jobs at Coupa

Partners with Support and Education leaders on business reviews, capacity and headcount planning, performance analytics, customer-risk signals, KPI definitions, and technology business cases. Coordinates metrics across customer-facing functions, presents recommendations to senior leadership, tracks outcomes, and mentors analysts. Requires advanced SQL, spreadsheet modeling, BI expertise, workforce planning, analytical storytelling, and experience influencing SaaS or technology leaders.

Leads architecture and development of major SaaS platform areas, integrating AI and optimization models, improving performance and CI/CD, and resolving complex production issues. Collaborates with product, design, architecture, support, and professional services teams. Mentors engineers, makes technical decisions, and guides globally distributed agile teams while developing scalable microservices and customer-facing capabilities.

Supports Coupa’s corporate security program with a focus on incident response, cloud firewall technology, endpoint detection and response, vulnerability management, alert investigation, threat hunting, log analysis, and security automation. Coordinates with departments to identify and remediate security gaps, maintains security controls in a zero-trust, cloud-first environment, and applies scripting and infrastructure knowledge to security operations.

Build, deploy, and monitor agentic AI solutions on Google Cloud using Google ADK and Vertex AI. Develop multi-agent systems, MCP servers, model integrations, enterprise automations, and responsible AI safeguards. Partner with business stakeholders, QA, cloud engineering, security, legal, and governance teams to deliver production solutions. Rapidly prototype, measure business impact, document implementations, and improve models, prompts, grounding, and agent logic through ongoing iteration.

Manage and scale security, risk, compliance, and access-management programs across engineering and cloud operations. Lead technical planning, governance automation, release cycles, risk mitigation, reporting dashboards, and executive status communication. Gather requirements, resolve delivery impediments, coordinate complex initiatives, and improve transparency across security programs. Requires experience with SaaS environments, AWS, GCP, cybersecurity frameworks, and project portfolio tools.

Lead and develop a cross-functional engineering team building Coupa Risk, including scalable microservices, risk-scoring capabilities, AI-driven insights, and robust integrations. Drive technical standards, architecture, code quality, testing, security remediation, delivery metrics, hiring, mentorship, and collaboration across product, support, cloud operations, and engineering teams.

Supports cloud, application, infrastructure, container, and Kubernetes security engineering. Contributes to multi-cloud controls, IAM policies, policy-as-code guardrails, vulnerability triage, compliance evidence gathering, security automation, and secure AI system monitoring. The role also involves scripting, documentation, root-cause analysis, and collaboration with Engineering, IT, Compliance, and senior security engineers.

Lead security engineering efforts across multi-cloud environments by designing cloud security controls, policy-as-code guardrails, container protections, and automated remediation. Own vulnerability management and incident escalation, conduct forensics and root-cause analysis, translate compliance requirements into technical controls, and automate evidence collection. Mentor engineers, oversee threat modeling and architecture reviews, maintain security documentation, and participate in on-call operations.

Designs and implements multi-cloud security controls, policy-as-code guardrails, IAM and network protections, container and Kubernetes security, vulnerability remediation, and incident response tooling. Partners with engineering, IT, compliance, and risk teams on audits and control validation. The role also mentors security engineers, supports root-cause analysis, improves response runbooks, and participates in on-call rotations.

Leads Customer Success revenue operations, including renewal forecasting, retention and expansion planning, customer health analytics, capacity planning, performance management, reporting, and process optimization. Partners with Customer Success, Finance, Revenue Operations, IT, and other teams to standardize operating models, improve data accuracy, and drive revenue effectiveness across the post-sales organization.

Design, code, test, and review enterprise web applications using C# and .NET. Collaborate with Product, Design, support, and professional services teams; integrate third-party APIs; work in a Scrum environment; improve platform scalability, balancing a consolidated codebase with microservices; and resolve customer issues.

Architect, develop, and maintain scalable SaaS software using C# and .NET. Collaborate with product, design, support, and professional services teams to deliver solutions, resolve customer issues, and improve platform architecture. Lead code reviews, mentor engineers, participate in Agile processes, and drive modernization through microservices, serverless, and event-driven patterns. Integrate third-party APIs and use AI-powered development tools and agent orchestration to improve productivity and code quality.

Lead and manage a Japan-based support engineering team for Coupa's SaaS platform, oversee daily operations, SLAs, escalations, hiring, coaching, cross-functional communication, and process improvements to ensure customer success.

Drive new-logo enterprise sales across the Nordics by prospecting strategic accounts, building pipeline, engaging C-level executives, and closing large six-figure SaaS deals. Develop account plans, communicate Coupa’s business value using ROI and TCO models, collaborate with solution consulting and account development teams, build customer value roadmaps, and provide accurate forecasts and pipeline reporting.

Leads regional partner strategy and indirect sales growth through resellers and strategic alliances. Responsibilities include partner-led pipeline generation, enterprise deal execution, forecasting, account planning, QBRs, partner onboarding and enablement, events, executive engagement, and performance analysis. The role collaborates closely with Coupa sales teams to drive revenue, manage deal progression, and strengthen partner relationships.

Lead backend engineering for Coupa’s Core Product Engineering team, designing and deploying scalable Python and Django REST Framework features and APIs. Responsibilities include architectural ownership, Kubernetes-based integrations, automation, observability, performance optimization, code reviews, RFCs, technical debt management, and mentoring engineers. The role requires scaling systems to process substantially higher document volumes while collaborating with global integration and product teams.

Build, deploy, and maintain agentic AI solutions on Google Cloud using Google ADK and Vertex AI. Develop integrations with enterprise systems and cloud services, create MCP servers and tool layers, implement responsible AI safeguards, monitor production performance, measure business impact, and collaborate with stakeholders, QA, security, legal, and data governance teams. Translate ambiguous business problems into practical, production-ready AI or automation solutions.

Provides technical support to enterprise customers and partners using Coupa’s Intake and Orchestration platform. Responsibilities include troubleshooting integrations, APIs, webhooks, application and data issues; reproducing bugs; configuring customer solutions; documenting issues; educating customers; creating knowledge-base content; and sharing feedback with Product and Engineering teams.

Leads the architecture, strategy, and implementation of enterprise backend .NET services. Designs scalable cloud-native microservices, API-driven and event-driven systems, and distributed platforms using technologies such as Kafka, Kubernetes, AWS, Azure, and SQL Server. Provides enterprise-wide technical leadership, drives architectural standards, coordinates complex cross-functional delivery, evaluates emerging technologies, solves critical technical problems, and mentors senior engineering teams.

Manage end-to-end global payroll operations, with emphasis on Indian payroll, statutory compliance, tax filings, reconciliations, audits, payments, vendor coordination, and employee support. Validate payroll inputs and outputs, maintain records and controls, coordinate with accounting and HR, manage payroll queries, update procedures, and improve workflows. The role requires strong expertise in Indian labor laws, taxation, payroll systems, Excel, confidentiality, accuracy, and compliance.