At Chewy, we want all Chewtopians to feel safe, secure as they work, learn and grow as members of our Chewy team! Chewy is seeking a Sr. Program Manager, Corporate EHS and Asset Protection to support the Chewy Asset Protection team. This role will own the development of a corporate Environmental, Health, and Safety (EHS) and security program. This will support the Chewy corporate offices, Customer Service (CS) centers, and Studios (in-studio and on location). The successful candidate will be responsible for developing and maintaining multiple programs, owning regulatory compliance, improving the model and pet parent experience, and collaborating with partners to continuously improve workplace safety and security. This role will support multiple locations across the U.S. with special focus on Studio EHS program development. This role requires an experienced EHS and security leader who can develop programs, lead people, understand multiple levels of regulations, and work in a fast pace dynamic environment.
What you'll do:
- Develop and be responsible for the Chewy Corporate EHS and Security programs and policies in partnership with legal, EHS, real estate, and HR. This includes training, annual drills, compliance documentation, and physical security.
- Partner with corporate real estate and studio teams to ensure a safe and secure workplace including for inside studio and production on location.
- Conduct audits on a regular cadence, driving compliance, and ensuring all local/state/federal regulations are met.
- Provide pet model and pet parent specific guidelines and SOPs around pet drop-off, interactions, medical treatment and more.
- Create, in partnership with legal and risk, guidelines and documentation for staffing agency employees, models, pet models, and independent contractors.
- Create process for security and safety/medical support for studio teams in studio and on location in partnership with risk and legal to drive compliance needs.
- Partner with the Real Estate and Facilities teams to ensure compliance of safety and security requirements for all corporate spaces.
- Lead third-party relationships with vendors including the security guards.
- Develop and deliver on business objectives, KPIs, and team goals to drive protective services and improve the program as it scales.
- Report into the Associate Director, Safety & Loss Prevention coordinating with legal, risk, HR, and executive leadership.
What you'll need:
- Bachelor's degree in related field (EHS, Criminal Justice, Environmental Science) or equivalent work experience or military service.
- 8+ years of EHS, industrial safety, studio/theater/production safety or security experience.
- Medical certifications including First Aid CPR/AED, Emergency Medical Technician, or Tactical Casualty Combative Care.
- Ability to work with a team, partner with third-party VPs driving quality of professional service, and analyze data required.
- Ability to use technology and database to analyze threats, intelligence, local crime statics, and provide daily/weekly operations briefings.
- Ability to build programs, policies, and implement procedures for health, safety, and security.
- Ability to partner with learning teams to create trainings for required compliance.
- Strong communication skills, both oral and written, being able to communication across internal partners and with executive leadership.
- Highly collaborative teammate who can build positive relationships with internal and external partners including third-party vendors.
- Capable of delivering high quality work and data driven initiatives on time with the ability to lead multiple different projects or programs simultaneously.
- Ability to be flexible, work through ambiguity, succeed in a fast-paced environment while having the foresight to build mechanisms and develop strategies. Willing to learn new skills and implement new technologies.
- Must be willing to travel up to 30%.
Does this sound like you? We would love for you to apply!
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What the Team is Saying
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
Similar Jobs
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
Gallery
Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
