Location: On-site in Glen Allen, VA
Job Description: As a Senior Product Owner at Richmond National, you will be responsible for maximizing the value of our products, ensuring stakeholder needs are met while being aligned with the company’s strategic goals. This role is crucial in steering our products toward success and requires a versatile, highly motivated individual with skills that span product management, business analysis, quality assurance, and leadership. Skills and Attributes:
- Strong Communication: Excellent verbal and written communication skills to articulate vision, changes, and expectations clearly.
- Problem Solving: Exhibit strong problem-solving skills to navigate the complexities that arise from a fast-paced environment.
- Leadership: Leadership qualities to inspire and guide the team in a fast-paced environment with a positive attitude, serving as a stabilizing force for the team.
- Customer Focus: A relentless focus on understanding and meeting customer needs and pain points.
- Agility: Ability to rapidly adjust to changing priorities and shifting business goals based on market feedback and new opportunities.
- Adaptability: Being open to changing roles, responsibilities, and approaches as needed to meet team goals.
- Serve as the primary point of contact for our stakeholders, understanding and prioritizing their needs while providing regular updates.
- Strong business judgment, leadership and integrity to make decisions and bring a healthy, aggressive, yet responsible approach to business.
- Use feedback and reflection to develop self awareness, personal strengths and address development areas.
- Mentor other Product Owners, coaching them to deliver results.
- Demonstrate critical thinking and the ability to bring order to unstructured problems.
- Able to read situations and modify behavior to build quality relationships.
- Maintain clear and constant communication with IT management and stakeholders to ensure alignment on priorities and expectations.
- Collaborate in workshops and meetings with stakeholders to ensure all requirements are captured comprehensively.
- Create actionable, detailed user stories with acceptance criteria providing clear conditions under which a story is considered complete.
- Define and prioritize the backlog dynamically, handling any changes in project scope and direction without losing focus on the short-term and long-term goals.
- Ensure the development team understands the product vision and roadmap that outlines planned features and timelines for development and release.
- Select and prioritize user stories for each sprint and plan upcoming releases.
- Empower the development team by providing clear sprint goals, removing obstacles, and fostering an environment of innovation and creativity.
- Lead the team in Agile practices, including sprint planning, daily stand-ups, and retrospective meetings ensuring clear communication of goals and progress to maintain alignment and collaboration.
- Continuously collect and analyze feedback from stakeholders to drive continuous improvement.
- Work closely with cross-functional teams, including development, operations, and data, to ensure cohesive and efficient product development.
- Gain an intricate knowledge and understanding of products and business processes.
- Ensure high-quality standards are maintained through thorough testing and validation of acceptance criteria before release.
- Track progress, identify issues, and work with management to align the product development process with business objectives.
- Bachelor’s degree in a relevant field or equivalent combination of directly related education and/or experience.
- 5+ years of related experience.
- Excellent interpersonal and leadership skills.
- Excellent communication and collaboration skills, with the ability to work effectively in a team and interact with stakeholders at various levels.
- Strong understanding of Agile methodologies
- Agile methodology and PO Certification (preferred, not required)
- Strong analytical and problem-solving skills, with attention to detail and the ability to prioritize and multitask in a fast-paced environment.
Top Skills
What We Do
Richmond National is a specialty property & casualty insurance company focused on providing insurance to small and mid-size businesses that are unable to find coverage in the standard insurance market.
We operate exclusively within the excess & surplus lines market, which provides our underwriters flexibility to develop highly tailored policies to best meet the insurance needs and risk management objectives of our customers.
We work with a select group of appointed wholesale brokers that are deeply familiar with our insurance products and our underwriting appetite in the areas in which we focus. We believe that our wholesale broker partners value access to carriers that are consistent, stable sources of wholesale-only E&S capacity that can respond quickly to opportunities.
Our company was formed by a group of highly experienced industry professionals, many of whom have worked for some of the most successful E&S carriers in the industry. Members of our management team have also been responsible for the formation or capitalization of several successful startup and early stage specialty insurance companies.
We have adopted the best practices of the specialty insurance companies we have been involved with over the last 25 years while also incorporating the use of modern, cloud-based technology to help drive efficiency across our business in order to better serve our customers and business partners.
