JOB SUMMARY
We are seeking an experienced Sr Technical Product Owner/Manager to lead the technical delivery and stewardship of key data platforms. Highmark/enGen is embarking on rebuilding our data ecosystem with a modern hybrid iceberg data lakehouse at our core. To deliver this foundation, this role will be responsible for how data is globally registration, accessed, and delivered through a “Unified Access Tier”/ Semantic Layer for both humans, automation, and AI systems.
In this role, you will be accountable for delivering the Unified Access Tier while continuing to engage in emergent areas of growth and innovation. You will understand the interdependencies of most all data and AI platforms and will be able to make trade-offs between speed, delivery, and excellence. You know that change does not happen without establishing key partnerships across technology teams you work directly with, maintaining trust and gaining commitment with engineering teams, and aligning all the work with key business stakeholders.
You will clearly translate the value of every engineering activity into business value. On a daily basis, you will oversee priority, scope and validation of work that is required to deliver as a core foundational capability. These responsibilities require a deep technical understanding of data access, enrichment, catalog, and integration. You must be well versed in emerging best practices and data architecture patterns for modernizing with Iceberg format. You are a key strategic enabler, able to consistently deliver confident recommendations and tradeoffs to non-technical audiences, as well as the ability to articulate business strategies and operating models that unlock improved customer experiences and outcomes. To build trust and momentum, you will maintain transparency and alignment with cross functional leaders, manage stakeholder involvement, and support the engineering teams, products, and customers consuming your platforms at a global scale.
ESSENTIAL RESPONSIBILITIES
Empower teams to manage their work by setting clear priorities and scope from the team backlog. Make trade-offs and negotiate with stakeholders (e.g. Product Management, Program Management, business leaders, etc.) based on team capacity to determine the backlog. Develop and maintain product delivery roadmap
Collaborate with stakeholders such as external clients, product management, portfolio leaders, and others in the creation and communication of the product vision, strategy, and roadmap. Represent the product in mid-level governance meetings. Track and provide status to leadership.
Effectively navigate both Product Management and Product Ownership roles, collaborating with external customers and the internal product team.
Utilize market trends and customer feedback provided by stakeholders to identify opportunities for product enhancements. Act as the voice of the user, understanding their needs and challenges to drive the iteration of existing product features in collaboration with UX.
Drive the product development process, from concept to launch, ensuring high-quality deliverables. End to end ownership over the delivery of new features and improvements to existing features. Key player in solution estimation
Servant-Leader for a cross functional team or teams with a portfolio of several products. Ability to work with agile program and team metrics. Empower team to manage their work by setting clear priorities and scope from the team backlog,
Accountable for technology product value; comprehends and consults with business regarding their value realization
Province guidance and mentorship to Product Owners
Incorporate stakeholder feedback when needed and clearly articulate team backlog items and acceptance criteria to the team. Communicate product updates, progress, and challenges to executive leadership and other relevant stakeholders.
Prioritize and own the team backlog of the work to be performed. This includes ensuring that the backlog remains sufficient to support optimal team allocation for multiple (3+) Sprints. Proactively identify new initiatives/themes working with clients and product management. Fully own resolution to backlog challenges including size (to support multiple Sprints), business priority alignment, and timely dispute resolution.
Clearly communicate business friendly release notes with operational Impacts and product issues to business stakeholders
Accepts stories as “done” from the team, ensuring that the stories have been developed, tested, and meet the defined acceptance criteria.
Responsible for accuracy of team data representing targeted outcomes; OKRs and KPI’s. Monitors and adds metrics to continuously provide stakeholders with an updated view of the product's success.
Other duties as assigned or requested.
EDUCATION
Required
Bachelor's Degree in Business Administration, Engineering, or similar discipline
Substitutions
None
Preferred
None
EXPERIENCE
Required
5 years of Product Ownership, Strategic Consulting or Design Thinking OR Product Development & Management, Project/Program Management
Preferred
- 5+ years of enterprise platform product management experience and/or architecture driving transformation through data platform modernization. An ideal candidate will have experience from highly regulated industries (ie Healcare, FSI, government, etc.).
2-5 years of Enterprise level experience with Semantic Layers. An ideal candidate will have experience with Starburst or Dremio.
2-5 years of data architecture experience including end-to-end data governance. You will be able to articulate all the components and what a pragmatic approach to modernizing would look like for each of them.
- Strong storyteller: You are comfortable presenting to executive leaders that are both technical and non-technical. You likely have a story or two of how you brought leadership along to invest in core data platforms and how they impacted the business as much as they impacted technical capabilities.
- AI/GenAI: You’re already leveraging these tools and know how they will fit into a data ecosystem, with specific examples for data governance as a driver and consumer.
- Experience or knowledge of key technologies in place today such as: GCP ecosystem, Databricks ecosystem, Confluent Kafka, BigID, Atlan, Starburst, Tableau, SalesForce, and traditional operational systems such as Hadoop/Hive, Teradata, Oracle, DB2, and others.
- Bonus points if you have healthcare experience integrating platforms and data like Facets, Availity, Kryus, HealthNow, NCompass, and others.
LICENSES or CERTIFICATIONS
Required
None
Preferred
Agile certification from a known vendor (Scrum.org, SAFe, Scrum Alliance, etc.), PMP, or similar relevant certifications, exhibiting continuous learning and improvement.
SKILLS
Demonstrated ability to work with external clients/ foster positive relationships and outcomes
The ability to consult with the technical team to translate business requirements into technical stories.
Agile methodology and software development
Prioritization, Consultation, negotiation, and collaboration
A keen understanding of the depth and breadth of business applications (upstream and downstream) and to think more broadly.
Exceptional written, verbal, and presentation skills; excellent interpersonal skills;
Cross-functional team collaboration and adaptable to change
Strong understanding of the healthcare industry
Exposure to supporting multiple products (within the same product area)
Languages (Other than English)
None
Travel Required
0% - 25%
PHYSICAL, MENTAL AND WORKING CONDITIONS
Position Type
Office Based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Rarely
Physical work site required
No
Lifting: up to 10 pounds
Occasionally
Lifting: 10 to 25 pounds
Never
Lifting: 25 to 50 pounds
Never
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$92,300.00Pay Range Maximum:
$172,500.00Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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Top Skills
What We Do
Highmark Health, a Pittsburgh, PA based enterprise that employs more than 40,000 people who serve millions of Americans across the country, is the second largest integrated health care delivery and financing network in the nation based on revenue. Highmark Health is the parent company of Highmark Inc., Allegheny Health Network, and HM Health Solutions. Highmark Inc. and its subsidiaries and affiliates provide health insurance to nearly 5 million members in Pennsylvania, West Virginia and Delaware as well as dental insurance, vision care and related health products through a national network of diversified businesses that include United Concordia Companies, HM Insurance Group, and Visionworks. Allegheny Health Network is the parent company of an integrated delivery network that includes eight hospitals, more than 2,800 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. HM Health Solutions focuses on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge and integrated cloud-based platforms.
A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best.
Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia and New York, with customers in all 50 states and the District of Columbia.
We passionately serve individual consumers and fellow businesses alike. Our companies cover a diversified spectrum of essential health-related needs, including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative technology solutions.
We’re also proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.
