Sr. Product Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

As a Senior Product Manager in the Global Product Solutions team, you will be responsible for strategically designing new capabilities and scaling our products relevant to customers in markets we operate. You’ll work with other product managers and engineering and design to build and execute a product roadmap. You will be the point person for your area, balancing customer needs, business objectives, regulatory compliance, adoption and monetization considerations. 

Job Description:

Job Description:

PayPal’s Global Product Solutions aims to power the next wave of growth for PayPal by serving the needs of consumers and merchants in specific markets. Product managers in this team understand the locally relevant needs of customers and are responsible for building products that cater to those needs end to end across all customers touchpoints at PayPal. We work as one-team across engineering, product, design, launch and work to solve customer problems.

Your way to impact

• You will be responsible for developing deep understanding of our customers in global markets. Lead user researches for identifying customer needs, benchmarking competition by working with cross functional teams. Translate customer needs into solutions - Ideate and develop product requirements and lead the overall development of product
• You will be responsible for driving business outcomes by owning and driving product roadmap which requires close collaboration with stakeholders in Commercial, Finance, Engineering, Program management & Launch teams.

•  You’ll work with other product managers as well as engineering, design, launch & other cross-functional stakeholders to align, build and execute the product roadmap . 

•  You will investigate data around our existing products and review where the largest opportunities may be to grow and expand our target audiences, manage request intake and feature scoping, and participate in agile ceremonies to drive the execution and launch of new features. 

• You will be the point person for your domain, balancing customer desires, business requirements, legal/compliance, growth, and monetization considerations. 

In your day-to-day, you will: 

• Lead a cross-functional team in creating and launching innovative mobile-first experiences

• Understand PayPal's strategic and competitive position in the market to develop a product strategy and roadmap for your domain

• Analyze, quantify, and articulate trade-offs of product roadmap features

• Identify, design, experiment, and iterate on initiatives leveraging usability testing, data, and market research

• Define and analyze key performance metrics to support and inform product decisions

• Collaborate with cross-functional teams to develop, market, and launch product

• Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision making

What do you need to bring: 

• 6+ years of product management experience
• Demonstrated ability to be curious and understand “why”
• Proven track record of delivering successful large-scale products
• Ability to steer and influence discussions by effective listening, abstraction and articulation of ideas.
• Deep empathy and appreciation for customer needs
• Strong decisioning skills – should be able to understand customer, data and context and drive product hypothesis & decisions.
• Should be able to work fast in an changing environment and be able to deal with ambiguity and bring clarity to teams
• Strong sense of visual design and attention to detail
• Experience in Fintech, Payments, Banking or Regional Product experience a plus.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.