Jobs at PayPal

Owns consumer product strategy, requirements, customer experience, analytics, market research, competitive analysis, profitability, and execution. The role collaborates with technology, design, content, data science, and UX research teams; supports roadmap implementation; monitors product performance and budget; and participates in sprint planning, product reviews, and operational accountability mechanisms.

Develops and optimizes omnichannel performance marketing campaigns to drive traffic, demand, and revenue. Analyzes audience and campaign data, identifies growth opportunities, leads A/B testing, forecasts performance, and reports on KPIs. The role collaborates cross-functionally, improves marketing efficiency and scalability, and optimizes team processes and structure. Experience with CRM, lifecycle, or performance marketing in B2C, fintech, or e-commerce environments is preferred.

Manage and grow large enterprise merchant accounts by pursuing new business, retaining and expanding revenue, and developing strategic account plans. Build executive relationships, understand payment and e-commerce needs, negotiate complex contracts, and coordinate cross-functional teams to deliver onboarding and customer success. Monitor account health, forecast revenue, manage sales pipelines, identify upsell and cross-sell opportunities, and advocate for merchant needs while achieving sales quotas.

Manage trusted relationships with large enterprise merchants, understand their business objectives, identify growth opportunities, and recommend tailored payment solutions. Lead cross-functional initiatives with Product, Sales, Marketing, Risk, Legal, Finance, and Operations teams. Analyze business trends, monitor account health, develop strategic account plans, and deliver measurable commercial outcomes while ensuring a strong client experience.

Leads complex, globally scoped projects, resolves difficult business issues, drives process improvements, collaborates across teams to implement best practices, and monitors business performance metrics. The role requires expert knowledge, strong influence, and the ability to improve operational efficiency and business outcomes.

Provides executive administrative support to two Vice Presidents and one Senior Director in PayPal’s Legal organization. Responsibilities include calendar and meeting management, travel coordination, expense reporting, purchase orders, events, office administration, visitor support, onboarding, confidential communications, and special projects. The role requires strong judgment, organization, communication, discretion, and proficiency with Microsoft Office and SharePoint.

Serves as a strategic thought partner for marketing, identifying issues, recommending best practices, leading functional projects, analyzing business trends, and developing marketing plans. The role improves marketing effectiveness and supports organizational goals through project management, cross-functional collaboration, and operational improvements.

Provides strategic employment and labor law advice across APAC and EMEA jurisdictions. Advises HR and business leaders on regulatory developments, litigation, investigations, workforce consultations, restructuring, and organizational change. Manages legal risk, partners with external counsel, delivers employment law training, and supports consistent cross-border legal practices. The role requires senior in-house experience, multinational employment law expertise, and qualification in an APAC or EMEA jurisdiction.

Leads complex risk management projects and resolution efforts, identifies and analyzes operational and asset risks, develops mitigation and compliance strategies, evaluates business trends, and drives global process improvements through project management and stakeholder engagement.

Owns commercial relationships for approximately 80 higher-value SMB merchants across West and Central Germany. Responsibilities include developing account plans, expanding product adoption, growing transaction margin, identifying cross-sell and retention opportunities using AI and commercial data, maintaining forecasts and portfolio reporting, resolving ambiguous merchant issues, and coordinating internal teams. The role also supports less experienced account management colleagues and requires strong judgment, collaboration, and commercial problem-solving.

Manage and grow relationships with small and medium-sized merchants as their primary point of contact. Own commercial outcomes, identify growth and cross-sell opportunities using AI-powered tools, maintain accurate pipeline and portfolio reporting, coordinate internal teams to resolve issues, and make sound decisions when standard processes are insufficient. The role requires strong organization, customer-facing communication, relationship management, and professional fluency in German.

Establish and lead PayPal’s enterprise-wide quality function by defining quality standards, operating models, governance, metrics, launch-readiness expectations, and continuous-improvement programs. Build a central team and network of embedded quality champions, influence cross-functional leaders, improve customer experience, and institutionalize quality-first practices across Product, Engineering, Design, Risk, Servicing, and Go-to-Market.

Leads treasury activities for PayPal’s LATAM and Canada entities, including regulatory compliance, cash and liquidity management, forecasting, capital planning, intercompany funding, debt facilities, counterparty risk, and treasury reporting. Partners with legal, product, payments, cash management, and M&A teams; supports system integrations, governance, controls, and acquisition integration while ensuring adherence to regulatory ratios and treasury policies.

Leads end-to-end growth for PayPal’s U.S. consumer credit portfolio, including acquisition, activation, engagement, retention, and lifetime value. Develops portfolio strategy, aligns product, marketing, pricing, rewards, channels, and lifecycle initiatives, and manages partnerships with issuing banks, networks, and merchants. Owns portfolio and P&L performance levers, drives cross-functional execution, represents customer needs, negotiates major partnerships, and leads a high-performing team.

Analyzes sales data, recommends process improvements, collaborates with internal teams to improve operational efficiency, prepares management reports, resolves complex customer inquiries, and mentors junior analysts. The role requires independent judgment and supports effective communication between sales teams and clients.

Leads product and UX designers responsible for developer experience, design systems, and AI-enabled design tooling. Establishes UX strategy, manages and develops the team, influences senior stakeholders, and maintains hands-on design expertise. Guides developer dashboards, documentation, APIs, SDKs, accessibility, design-system governance, prototypes, and internal tools. Partners across Product, Engineering, Research, Accessibility, and other functions to improve developer workflows, design quality, system adoption, and team health.

Leads engineering strategy, delivery, and organizational performance for PayPal’s debit and money management products. Oversees distributed engineering teams, product roadmaps, technical architecture, operational health, regulatory compliance, and cross-functional execution across global markets. The role includes launching and operating consumer financial products, developing engineering talent, managing external partners, balancing technical debt with product velocity, and adopting AI coding tools and LLMs.

Designs, builds, and operates scalable backend services supporting PayPal’s global credit products. The role develops RESTful APIs, event-driven asynchronous systems, and configuration-driven platforms using Java and cloud technologies. Responsibilities include improving scalability, reliability, performance, observability, and security; translating product, risk, and regulatory requirements into technical solutions; contributing to architecture and design reviews; mentoring junior engineers; and delivering solutions across the full software development lifecycle.

Leads PayPal’s specialized sales organization across the Americas, owning revenue growth, sales strategy, pipeline forecasting, account coverage, and adoption of branded checkout, payments, and BNPL solutions. Builds and develops a team of approximately 25 sales specialists, oversees complex sales cycles, partners cross-functionally on commercial opportunities, and represents field insights to Product, Finance, Legal, Marketing, and Sales Enablement. Requires strong sales leadership, strategic account management, forecasting, coaching, and organizational skills.

Designs and operates Java backend services, REST APIs, BigQuery datasets, and real-time data pipelines supporting credit and asset externalization. Responsibilities include data modeling, performance and cost optimization, Dataproc processing, observability, data quality, access controls, compliance, and production operations. The role provides technical leadership, guides junior engineers, and collaborates with product, finance, risk, compliance, and engineering teams.