Sr. Manager, Market Management

Job Description

Ready to be the operational engine behind one of the LEGO Group's biggest markets? As the Sr. Manager, Market Management, you'll steer the US Customer Planning process, partner with leaders across the business, and turn complex challenges into smart, strategic solutions.

If you love connecting the dots, delivering results, and helping a beloved brand show up at its best for retailers and fans alike — this one's for you!

Core Responsibilities

• Drives on-time delivery of US Customer Planning deliverables

• Organizes, communicates, and coordinates delivery of Customer Planning key dates for the US Business Unit (BU)

• Collaborates across functions to ensure timely delivery of inputs required for planning and execution

• Develops new planning checkpoints to support evolving commercial strategies

• Anticipates operational challenges that may prevent successful delivery of US KPIs; alerts cross-functional teams to the issues and recommends solutions to proactively resolve

• Leads US Collaborative Customer Planning (CCP) process

• Sets and communicates monthly CCP direction, approach, and objectives

• Coordinates pre-submission rollup / accuracy check

• Identifies and resolves inconsistencies in planning approach, assumptions, and valuations

• Delivers monthly CCP submission and summarizes CCP results and the storyline behind cycle-over-cycle changes for leadership and cross-functional partners.

• Channels US customer insights into the Americas Demand Plan

• Represents detailed account inputs to surface new planning assumptions not considered in the Americas Demand Plan and challenge existing assumptions where US has contrary evidence

• US Demand Planning Director is responsible for bringing inputs from the short term forecast horizon

• Establishes operational strategy for locked volume

• Leads annual target setting for locked volume; aligns with US Sales Leadership Forum (SLF)

• Sets strategic direction where needed

• Supports Demand Planning Manager, Launch & Trade Promotion to resolve locked volume problems that will have a customer or market impact

• Facilitates US Visual Factory and US BU Plan Review meetings; owns meeting agenda, content, and improvements

• Provides ad hoc analysis to inform commercial and supply chain decisions (e.g. customer-level ICP and CICP plans, Retail Closing Stock, long lead time component analysis, etc.)

• Ad hoc problem solving, process improvement, and project leadership

• Assists Senior Director, US Market Operations in setting department strategy and annual objectives

Play your part in our team succeeding

US Market Operations is responsible for short-term forecasting and operational execution of the LEGO Group’s US business. We are a customer-focused organization – the team that collaborates with internal functions and external customers to deliver BU priorities and customer goals.

The Sr Manager, Market Management ensures holistic operational planning and management of the US business. The person in this role is responsible for surfacing operational issues that may prevent successful delivery of US KPIs, and lead the business to resolution.

Do you have what it takes?

• Extensive experience in key account management, demand planning, customer planning, or data analytics

• Broad end-to-end experience and knowledge across Operations, Sales, Supply Chain, and Marketing

• Followership among peers and senior leadership; strong influencer at all levels

• Strong cross-functional collaboration skills

• Skilled in conflict management, with the ability to independently solve problems and make sound decisions.

• Ability to effectively navigate ambiguity to deliver results

• Demonstrated ability to proactively interpret data, identify trends and challenge the status quo

Nice to Have:

• Proficient in Excel and experienced in developing impactful data visualizations and dashboards

• Bachelor’s degree or equivalent working experience in a business-related field

Additional details on this position:

• Our workplace enables our LEGO® colleagues to be and do their best at work. Introducing a flexible way of working through a hybrid working model is a great example of how we live up to our ambition. This 3 day in the office hybrid working model will exemplify our People Promise by embracing the different life situations of our colleagues.

• No relocation assistance will be provided for this position.

#LI-SW2

#LI-Hybrid

Compensation

The salary for this position has a range of $134,750.00 - $202,126.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
 
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
                                                                                                                                             
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.