Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
We are seeking an experienced and highly organized Senior Paralegal to play a critical role within our Legal Department. This position will lead SoFi’s Service of Process function, including intake and management of subpoenas and threatened or filed matters. The role will also be responsible for daily management of SoFi’s service of process paralegal team and provide support to SoFi’s in-house counsel in managing responses to subpoenas and other legal correspondence. The role will report to the Associate General Counsel.
The ideal candidate has experience working in a paralegal role with a demonstrated track record of supporting law firm and in-house litigation, has a knowledge of legal service of process, criminal and civil subpoena process, and the litigation and arbitration processes, and is detail-oriented, proactive, and comfortable partnering with attorneys and cross-functional stakeholders on a variety of legal matters. Because this role will manage one or more paralegals in executing the Service of Process function, management experience is strongly preferred.
What you’ll do:
- Oversee intake, tracking, and administration of all service of process.
- Prepare responses and objections to subpoenas and legal correspondence and oversee other paralegals responsible for providing these responses
- Maintain accurate and up-to-date service of process-related data in SoFi’s systems of record
- Facilitate the gathering of internal discovery; shepherd and complete research requests; conduct internal investigations in response to service of process items; answer questions from outside and in-house counsel with regards to allegations made against SoFi
- Assist in the generation of service of process-related reports and help update and maintain SoFi’s policies, procedures, and training materials on responding to service of process requests
- Support continuous improvement of efficient workflows, tracking tools, and reporting processes.
- Organize and facilitate meetings as necessary (e.g., creating agendas, taking notes and action items, drafting correspondence, and following up to see action items through to completion)
- Assist attorneys and paralegals in preparing case or file summaries and obtaining information related to subpoenas or litigation
- Assist the paralegal team in maintenance of the legal Service of Process task management system
- Supervise and develop paralegals and legal support staff.
- Ensure timely responses by applicable teams or assignees to complaints, subpoenas, garnishments, and other legal process.
- Manage workload allocation and resource planning across the team and in collaboration with litigation attorneys and paralegals
What you’ll need:
- Bachelor’s degree or equivalent professional experience; paralegal certification is a plus.
- 4+ years of experience as a paralegal, in either a law firm or in-house legal department. At least 2 years experience as a paralegal in a law firm is strongly preferred.
- Strong experience with litigation tracking and case management platforms (e.g., Legal Tracker, CounselLink, or similar).
- Strong knowledge of the subpoena and litigation and arbitration processes
- Excellent organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously while meeting multiple, and often short, deadlines.
- Experience managing people and teams.
- Strong written and verbal communication skills.
- Comfort working cross-functionally with attorneys, cross-functional partners, and external service providers.
- Ability to exercise sound judgment, maintain confidentiality, and operate in fast-paced environment with minimal supervision.
- Experience in fintech, financial services, or a regulated environment is a plus.
Nice to have:
- Experience working for a financial services company and/or in-house legal department.
- Proficiency with Legal Tracker, LexisNexis, and Relativity/other e-discovery platforms.
- Experience e-filing via PACER and state court online filing systems.
- Experience with Atlassian/Jira or other workflow management software.
Skills Required
- Bachelor's degree or equivalent professional experience
- Paralegal certification
- 2 - 4+ years of experience as a litigation paralegal
- At least 2 years' experience as a paralegal in a law firm
- Strong experience with litigation tracking and case management platforms (e.g., Legal Tracker, CounselLink)
- Strong knowledge of litigation and arbitration processes
- Excellent organizational skills and attention to detail, managing multiple priorities and short deadlines
- Strong written and verbal communication skills
- Comfort working cross-functionally with attorneys, partners, and external service providers
- Ability to exercise sound judgment, maintain confidentiality, and operate with minimal supervision
- Experience in fintech, financial services, or a regulated environment
- Proficiency with LexisNexis and Relativity/other e-discovery platforms
- Experience e-filing via PACER and state court online filing systems
What the Team is Saying
SoFi Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, and vision plans are paired with mental-health coaching/therapy, EAP access, and wellness programs, with options noted for low or fully covered premiums. Company-paid life and disability insurance further strengthen core protection.
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Parental & Family Support — Up to 12 weeks fully paid parental leave is complemented by fertility/adoption resources, subsidized back-up child/elder care, caregiver leave, and pet insurance. A 2026 program also matches a new federal $1,000 seed for eligible children’s investment accounts.
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Leave & Time Off Breadth — Exempt employees have flexible/unlimited vacation alongside early-release “SoFi Fridays,” while non-exempt employees receive generous vacation and sick time. Paid volunteer time and role-appropriate leave options extend time-away coverage.
SoFi Insights
What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
