Job Summary:
Provides administrative support for executives while exercising confidentiality, tact, and diplomacy. Manages executive calendars, prepares materials for meetings, triages communications, coordinates and optimizes executive travel plans, and helps to keep executives focused and on schedule. Essence of the role is to enable executives supported to be more productive with their time and to work as efficiently and effectively as possible. This level makes decisions with minimal direction, recommendations are typically accepted by executives, and is able to quickly adapt to changing priorities. In addition, there is a high degree of usage for executive assistant specific support. #LMI #LI-LMI
Responsibilities:
- Identifies the preferred method of support for assigned executives and appropriately accommodates working style. Partners with executives to help them be more efficient and effective with their time, consistently maintaining strong communication.
- Manages executive calendars. Acts as a gatekeeper to include prioritization of meetings and resolving scheduling conflicts. Keeps executives informed of changes and helps to keep them on schedule.
- Triages and responds to various forms of communications based on executive needs and preferences. Coordinates responses to requests for information, surveys, etc.
- Assists executives with preparing for meetings, to include preparing materials, setting up agendas, obtaining materials in advance, and distributing materials. May attend meetings on the executive's behalf and liaise with external partners.
- Prepares, updates, and organizes information (using PowerPoint, Excel, Word, etc.) for inclusion in huddle boards, reports, correspondence, presentations, budgets, etc. Edits documents for accuracy, format, and arrangement of material.
- Optimizes travel arrangements (transportation, accommodations, agenda) based on executive travel needs and preferences. Manages complex itineraries, to include any changes. Processes related expenses.
- Coordinates/assists with managing team meetings (staff meetings, town halls, quarterly on-sites/off-sites, team gatherings, etc.) whether virtual or in-person. Assists with event planning.
- Assists in keeping executives and their teams well organized, to include online retrieval and archiving on collaboration platforms such as MS Teams and SharePoint, as well as supporting the Company's records retention schedule.
- Learns and keeps informed of new tools and technologies to further executive productivity. Identifies and communicates useful functionality and assists with troubleshooting.
- Assists with process and/or program management such as maintaining distribution lists, coordinating nominations, distributing updates, administering surveys, conducting research, obtaining resources, preparing documents, etc.
Qualifications
- Solid knowledge of administrative procedures, software applications (such as Microsoft Office Word, Excel, PowerPoint, Teams, Adobe Acrobat, etc.) records management systems, and other business procedures and terminology.
- Excellent organizational skills, time management skills and attention to detail, to include anticipating needs, being resourceful and proactive.
- Displays high degree of professionalism in order to maintain confidential information with discretion, deal with people tactfully, and help establish strong relationships and positive communication.
- Strong ability to read complex settings and respond to challenging people and/or circumstances with diplomacy and tact.
- Competencies typically acquired through an associate`s degree (or equivalent) and 6 to 8 years of relevant and progressively more responsible administrative experience, to include prior experience providing support at the management level.
Employees may apply for a new role after completing 12 months of employment in their current position.
Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines. For country-specific details, please consult your local recruiting / HR team.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
$75,000.00 - 121,000.00
Skills Required
- Solid knowledge of administrative procedures, records management systems, and software applications such as Microsoft Word, Excel, PowerPoint, Teams, and Adobe Acrobat.
- Excellent organizational skills, time management, attention to detail, and ability to anticipate needs; resourceful and proactive.
- Maintain confidential information with discretion, demonstrate professionalism, tact, and strong relationship-building and communication skills.
- Ability to read complex settings and respond to challenging people or circumstances with diplomacy and tact.
- Associate degree (or equivalent) and 6 to 8 years of progressively responsible administrative experience, including support at the management level.
Liberty Mutual Insurance Compensation & Benefits Highlights
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Parental & Family Support — Paid bonding leave is 8 weeks for all new parents, with birth parents receiving an additional 8 weeks via short-term disability for up to 16 weeks at 100% pay. Family-building support includes up to $40,000 for adoption/surrogacy and fertility benefits up to $50,000 medical and $25,000 pharmacy.
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Retirement Support — A 401(k) program features matching that can include 100% up to 5% per pay period plus an additional 3% annual match, and student-loan payments can be matched like 401(k) contributions. Company filings also indicate defined‑benefit pension coverage for certain U.S. employees, with eligibility varying by group.
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Wellbeing & Lifestyle Benefits — Comprehensive medical, dental, vision, disability, and life insurance are paired with mental-health resources such as an EAP and free therapy sessions, with onsite health centers in Boston and Plano. Tuition support (100% for approved undergraduate coursework; up to $6,000/year for graduate) further supports overall well-being and development.
Liberty Mutual Insurance Insights
What We Do
Liberty Mutual Insurance exists to help people embrace today and confidently pursue tomorrow. A Fortune 100 company and global leader in property and casualty insurance, we’ve spent over a century creating innovative products, services and technologies to meet the world’s ever-changing needs and make a difference for our customers and communities.
Why Work With Us
We offer the agility, work flexibility, project ownership and access to emerging tech you’d expect from a start-up — combined with the stability, resources and benefits that come from working at a leading Fortune 100 company. All in a welcoming, inclusive environment that values the unique insights, perspectives and backgrounds of each person.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.























