Sr Director, Data Science: Independent Agency

Posted 2 Hours Ago
Be an Early Applicant
6 Locations
Remote or Hybrid
179K-322K Annually
Senior level
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Join us, and pursue your tomorrow, today.
The Role
Leads the Independent Agency Data Science team and oversees Quote Efficiency models, emerging AI/ML initiatives, and products supporting agents, territory managers, and producers. Manages 7–10 data scientists across model development, deployment, monitoring, and performance evaluation. Partners with analytics, technology, strategy, marketing, and business stakeholders while developing talent and communicating with senior executives.
Summary Generated by Built In
Description
USRM Distribution & Marketing Data Science is hiring a Senior Director I, Data Science to lead our Independent Agency Data Science team. This role will span two critical areas of work. First, it will oversee the expansion, improvement, and maintenance of our mature Quote Efficiency portfolio. This suite of models helps make Liberty Mutual a brand that independent agents love to sell, by making us appear accurately and attractively in comparative raters and making our proprietary quoting and binding systems easy to use while manifesting our underwriting appetite in specific, actionable ways. Second, this role will direct emerging opportunities for IA Data Science, including models to make our Small Commercial products easier for agents to sell, models that help our Territory Managers use their time optimally, and models that influence the behavior of roughly 100,000 individual producers across our appointed independent agencies.
**Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week. Otherwise, this role is remote with occasional travel.**
Responsibilities include:
  • Collaborating with analytics, technology, experience, strategy, and marketing teams focused on the independent agency channel, to help us be the best insurer for independent agents in the industry.
  • Leading a team of 7-10 data scientists working on both ML and AI problems: training models, orchestrating agents, packaging code for deployment, and evaluating and monitoring our AI/ML products' performance.
  • Leading and developing your team by setting clear goals and expectations, motivating and inspiring high performance, leveraging a diversity of perspectives, and supporting the people on your team as they grow and develop.

Preferred skills and experiences:
  • Deep knowledge of the data science lifecycle, from identifying and framing business opportunities, through training and deploying models, to evaluating and continually monitoring in-market performance.
  • Experience collaborating with stakeholders who are not data scientists themselves, in complex business environments, to understand which problems need solving, design solutions, and bring them to market.
  • Prior experience leading people.

Additional skills and experiences that are nice to have:
  • Hands-on data science and/or ML engineering technical skills.
  • Knowledge of the independent agency distribution channel.

Qualifications
  • Deep knowledge of predictive analytic techniques and statistical diagnostics of models.
  • Expert knowledge of predictive toolset, to include highly technical tools.
  • Proven ability to lead and drive projects and assignments to completion through others, to include prior experience effectively managing talent.
  • Exchanges ideas and conveys complex information clearly and concisely, verbally, visually (presentations and exhibits), and in writing, consistent with the audiences and stakeholders with which s/he interacts up to and including SBU/Corp Dept leadership.
  • Exceptional interpersonal and communication skills required to establish and build effective relationships within and outside the aligned functional area and client group.
  • Ability to give effective training and presentations to all levels of the organization.
  • Interacts with senior executives.
  • Demonstrated ability to anticipate areas of senior management concern, integrate different perspectives, and respond accordingly.
  • Deep knowledge of business drivers and market context.
  • Deep understanding of insurance operations and the procedures of Financial, Underwriting, Claims, Statistical, Information Technology, Legal and Sales departments.
  • Utilizes significant business experience and judgment to direct work of unit and communicate results.
  • Has a value driven perspective with regard to understanding of work context and impact. Competencies typically acquired through an advanced degree (in Statistics, Mathematics, Data Science or other relevant field of study) and 8 years of relevant experience or may be acquired through a Bachelor`s degree (scientific field of study) and 10 years of relevant experience.
  • Insurance or financial services industry experience preferred.

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

$179,000.00 - 322,000.00

Skills Required

  • Deep knowledge of the data science lifecycle, including business opportunity framing, model training and deployment, and in-market performance monitoring
  • Experience collaborating with non-data-scientist stakeholders in complex business environments to design and launch solutions
  • Prior experience leading people and managing talent
  • Deep knowledge of predictive analytic techniques and statistical model diagnostics
  • Expert knowledge of predictive toolsets, including highly technical tools
  • Proven ability to lead and complete projects through others
  • Strong verbal, visual, and written communication skills for audiences up to senior corporate leadership
  • Exceptional interpersonal and relationship-building skills
  • Ability to provide effective training and presentations to all organizational levels
  • Experience interacting with senior executives
  • Ability to anticipate senior management concerns, integrate perspectives, and respond accordingly
  • Deep knowledge of business drivers and market context
  • Understanding of insurance operations and Financial, Underwriting, Claims, Statistical, Information Technology, Legal, and Sales departments
  • Significant business experience and judgment to direct work and communicate results
  • Advanced degree in Statistics, Mathematics, Data Science, or a related field and 8 years of relevant experience, or a scientific bachelor's degree and 10 years of relevant experience
  • Hands-on data science or machine learning engineering technical skills
  • Knowledge of the independent agency distribution channel
  • Insurance or financial services industry experience

What the Team is Saying

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Tyler
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Ethan
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Liberty Mutual Insurance Compensation & Benefits Highlights

  • Parental & Family Support Parental and family-building support is notably robust, with eight weeks paid bonding for all parents and an additional eight weeks of 100% paid short‑term disability for birth parents. Adoption/surrogacy reimbursement up to $40,000, substantial fertility coverage, and backup childcare reinforce this strength.
  • Retirement Support Retirement programs are positioned as a standout, including a 401(k) that matches 100% of the first 5% per pay period plus an additional 3% annual contribution for eligible employees. A student‑loan “401(k) match” feature further broadens access to company retirement contributions.
  • Wellbeing & Lifestyle Benefits Mental‑health and well‑being resources are emphasized, with 12 free therapy sessions for employees and family members and access to resilience tools. Onsite health centers in Boston and Plano add convenient primary and urgent care access for some locations.

Liberty Mutual Insurance Insights

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The Company
HQ: Boston, MA
40,000 Employees
Year Founded: 1912

What We Do

Liberty Mutual Insurance exists to help people embrace today and confidently pursue tomorrow. A Fortune 100 company and global leader in property and casualty insurance, we’ve spent over a century creating innovative products, services and technologies to meet the world’s ever-changing needs and make a difference for our customers and communities.

Why Work With Us

We offer the agility, work flexibility, project ownership and access to emerging tech you’d expect from a start-up — combined with the stability, resources and benefits that come from working at a leading Fortune 100 company. All in a welcoming, inclusive environment that values the unique insights, perspectives and backgrounds of each person.

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Liberty Mutual Insurance Teams

Team
Digital & Technology
About our Teams

Liberty Mutual Insurance Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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HQBoston, MA
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Indianapolis, IN
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Plano, TX
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Portsmouth, NH
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Seattle, WA
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