Sr Dir-Enterprise Business Solutions

Posted Yesterday
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Mooresville, NC, USA
Hybrid
Senior level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Curiosity wanted. Innovation required.​​​​​​​
The Role
Leads Lowe’s internal Enterprise Business Solutions function, helping executives resolve complex cross-functional business challenges. Converts enterprise performance data into prioritized initiatives, frames ambiguous problems, designs and tests solutions, and establishes OKRs, scorecards, and decision cadences to drive accountability. Oversees multidisciplinary engagements, pilots, and implementation while building scalable consulting methods, talent pipelines, and leadership capabilities.
Summary Generated by Built In
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The primary purpose of this role is to lead Enterprise Business Solutions, an internal consulting capability that helps Lowe's resolve its most critical cross-functional business challenges. Reporting to the VP Business Transformation, the Sr. Director translates enterprise priorities and performance insights into focused plans, programs, and engagements that drive measurable outcomes. This leader provides high-value counsel to executive stakeholders, anticipates competing priorities and integration needs, and mobilizes flexible cross-functional teams to diagnose issues, design solutions, and establish accountability through scorecards and objectives/key results. The role is accountable for building a scalable enterprise problem-solving capability and developing leaders and talent who can deploy against evolving business priorities.
What You Will Do
  • Lead the Enterprise Business Solutions function, establishing a repeatable enterprise approach for identifying, diagnosing and resolving complex cross-functional business problems.
  • Partner with data analytics team and executive leaders to translate enterprise performance data into actionable insights, using ELT scorecards to identify and prioritize the business issues with the greatest potential impact.
  • Frame ambiguous enterprise problems and establish fact-based hypotheses, integrating data, business context and functional expertise to identify root causes and focus resources on the highest-value opportunities.
  • Translate recommended solutions into clear objectives and key results, actions, and measures, creating alignment across functions with competing priorities.
  • Oversee solution design, testing, and implementation for complex cross-functional engagements; ensure successful pilots are transitioned to accountable business owners or stopped based on evidence and results.
  • Establish an executive performance and decision cadence that measures progress against scorecards and objectives and key results, surfaces barriers and conflicting priorities, and drives timely intervention and course correction.
  • Build the long-term Enterprise Business Solutions capability by developing leaders, consulting methods, talent pipelines, and repeatable practices that strengthen enterprise problem solving and cross-functional execution.

Minimum Qualifications
  • Bachelor's degree Business Administration, Strategy, Finance, Economics, Analytics, Engineering, or a related field or equivalent years of experience in lieu of education requirement, if applicable
  • 12 years Professional experience in progressively responsible roles, including experience leading complex initiatives and working across functions in a large organization.
  • 8 years Function-specific experience in strategy, transformation, consulting, analytics, business operations, program leadership, or enterprise problem solving
  • 7 years Leadership experience, including leading leaders and/or multidisciplinary teams through complex, ambiguous enterprise challenges
  • Experience advising executive leaders, reconciling competing stakeholder priorities, and translating enterprise objectives into multi-functional plans and measurable outcomes

Preferred Skills/Education
  • Master's degree Business Administration, Strategy, Finance, Economics, Analytics, or a related field
  • Experience using enterprise scorecards, OKRs, or comparable performance management frameworks to drive accountability and business results
  • Experience in management consulting, internal consulting, or a flexible POD-based delivery model within a large, complex enterprise
  • Experience in retail, consumer, or other large-scale multi-unit environments

About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Skills Required

  • Bachelor's degree in Business Administration, Strategy, Finance, Economics, Analytics, Engineering, or a related field, or equivalent experience where applicable
  • 12 years of professional experience in progressively responsible roles, including leading complex initiatives across functions in a large organization
  • 8 years of function-specific experience in strategy, transformation, consulting, analytics, business operations, program leadership, or enterprise problem solving
  • 7 years of leadership experience, including leading leaders or multidisciplinary teams through complex, ambiguous enterprise challenges
  • Experience advising executive leaders, reconciling competing stakeholder priorities, and translating enterprise objectives into multifunctional plans and measurable outcomes
  • Master's degree in Business Administration, Strategy, Finance, Economics, Analytics, or a related field
  • Experience using enterprise scorecards, OKRs, or comparable performance management frameworks to drive accountability and business results
  • Experience in management consulting, internal consulting, or a flexible POD-based delivery model within a large, complex enterprise
  • Experience in retail, consumer, or other large-scale multi-unit environments

What the Team is Saying

Lowe’s Compensation & Benefits Highlights

  • Retirement Support — A 401(k) match up to 4.25%—with early eligibility and immediate vesting—is repeatedly highlighted, including access for regular part-time associates. Feedback suggests this makes retirement benefits a notable strength of the package.
  • Equity Value & Accessibility — An Employee Stock Purchase Plan with a 15% discount allows associates to buy company stock on favorable terms. Feedback suggests this ownership opportunity meaningfully supplements base compensation.
  • Parental & Family Support — Eligible full-time associates can receive up to 10 weeks of paid maternity leave and 4 weeks of paid parental leave, with adoption assistance and some fertility-related coverage also noted. Descriptions emphasize these as core elements of the family-support offering.

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The Company
HQ: Mooresville, NC
300,000 Employees
Year Founded: 1921

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.

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Lowe’s Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week
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HQMooresville, NC
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Charlotte, NC
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Kirkland, WA
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