Job Description
Join the LEGO® Group in Canada as the newest member of the Market Operations team! Our team is responsible for developing a risk-balanced demand plan that supports our commercial objectives: Generating a monthly revenue and consumer sales plan that supports customer plans, marketing goals, and financial reporting. Our team manages changes to demand plan needs at both the topline and item mix levels and oversees retailer inventory planning and execution to deliver efficient flow of goods to improve both item in-stocks and inventory productivity at retail.
Core Responsibilities
Develop the risk-balanced monthly demand plan that supports the commercial objectives, customer and marketing plans of the Canada Business Unit (BU) and reflects the outlook for monthly and full year shipments, consumer sales, and retail closing stock.
As the owner of the monthly S&OP process, lead the BU accountability for the monthly forecasts to deliver a full year Sales, Shipments and Inventory plan. This includes:
In-depth analysis of current Sales, Shipment and Retail Inventory performance and seasonality
Ensure that the demand plan outlook is incorporated into market group plans
Review, challenge and consolidate Sales, Marketing and Demand Planning forecast assumption changes. Provide Plan outlook recommendations to the LEGO Canada Leadership Team.
Lead local cross-functional gap to target process to identify actions to mitigate risks to the full year plan
Work closely and collaboratively with regional and global demand planning colleagues to ensure seamless execution and drive continuous improvement in the S&OP process, tools and outcomes.
Ensure timely submission of demand plan to regional, Finance and Supply Chain partners.
Lead Continuous Improvement of forecast accuracy metrics, S&OP tools and processes:
Evaluate topline and item forecasting metrics and develop action plans to deliver improvements and achieve important metrics
Identify plans to support novelty and key audiences in the demand plan
Lead team development and implementation of new processes, dashboards and reports to improve forecast outcomes and team productivity
Continuously evaluate and optimize Canada S&OP process
Motivate and coach demand planning and inventory management team to drive continuous upgrading of team skills, processes and outcomes
Do your part in our team succeeding
This role is critical to leading the development of an accurate monthly demand plan and leading the continuous improvement agenda of both our planning processes, tools, and team competencies. A leader within the Operations team and the Canada BU, the Senior Demand Planning Manager identifies and champions cross-functional actions to deliver improvements in key operational targets and success metrics (topline and item error, forecast value add, retail closing stock, in-stocks, team motivation).
Do you have what it takes?
Several years of Demand Planning experience in consumer goods, pharmaceutical goods or related industry
Proven track record leading process design and team continuous improvement initiatives
High proficiency with SAP, Excel, PowerBI, Databricks, demand planning systems
Demonstrates exceptional analytical skills, ability to deliver insights through analysis, and ability to proactively identify and implement continuous improvement actions
Exhibits outstanding business sense, team leadership, and executive communication capabilities
Exhibits strong collaboration, influencing, and consensus-building skills
Exhibits a strong bias for delivering results, continuous improvement and learning
Relocation
There is no relocation budget for this role.
Hybrid working model
Our workplace enables our LEGO colleagues to be and do their best at work. Introducing a flexible way of working is a great example of how we live up to our ambition. This 3 day in the office hybrid model will exemplify our People Promise by embracing the different life situations of our colleagues.
#LI-LW2
#LI-Hybrid
Compensation
The annual base salary for this position has a range from $139,761.00 - $209,641.00 based on anticipated responsibilities, market benchmarks, and organizational set-up. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law when determining the salary. A bonus scheme with a target Bonus of of the annual base salary is in place for this position as well as a standard benefit package .The comprehensive remuneration details, incl. benefits, will be communicated upon finalization of the employment offer.Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here are some of what to expect:
Family Care Leave – We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
Skills Required
- Several years of demand planning experience in consumer goods, pharmaceutical goods or related industry
- Proven track record leading process design and team continuous improvement initiatives
- High proficiency with SAP
- High proficiency with Excel
- High proficiency with PowerBI
- High proficiency with Databricks
- Experience with demand planning systems (S&OP tools)
- Exceptional analytical skills and ability to deliver insights through analysis
- Strong business acumen, team leadership, and executive communication capabilities
- Strong collaboration, influencing, and consensus-building skills
- Bias for delivering results and continuous improvement and learning
- Willingness to work a hybrid model with ~3 days per week in office (Canada)
The LEGO Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The LEGO Group and has not been reviewed or approved by The LEGO Group.
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Fair & Transparent Compensation — Pay is generally positioned as competitive across many roles and markets, with benchmarking against local markets and an expressed commitment to equal pay. Total compensation is often framed as stronger when considering the full package rather than base salary alone.
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Parental & Family Support — Paid parental leave is described as notably expansive, with substantial fully paid time for primary and secondary caregivers and additional paid caregiver leave. Leave is also described as continuing to accrue other rewards such as vacation and bonus eligibility during the leave period.
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Wellbeing & Lifestyle Benefits — Benefits are described as extending beyond core insurance into mental health and wellbeing support, including assistance programs, mindfulness resources, ergonomic setups, and fitness-related offerings. Brand-specific lifestyle perks such as sizable product discounts are highlighted as a meaningful part of the overall rewards experience.
The LEGO Group Insights
What We Do
We are the LEGO Group, the company behind the world’s most loved LEGO® bricks. Our brand name derived from the two Danish words Leg Godt, which mean “Play Well”. We’ve been sparking imaginations and inspiring the builders of tomorrow since 1932. This is our mission and what motivates our colleagues around the world every day. Today, we remain proudly family-owned with headquarters in Billund, Denmark. We have regional hubs in Boston, USA; London, UK; Shanghai, China; and Singapore, as well as 7 manufacturing facilities around the world. These places are home to 28,000+ colleagues in everything from design and engineering to digital technology and marketing. Together we learn, imagine and build – creating play experiences that are sold in over 130 countries worldwide. A purposeful and responsible global brand where creativity helps to inspire builders all around the world. Just imagine being part of that!








