TransUnion's Job Applicant Privacy Notice
Team Overview
The Product TPM team operates at the intersection of business, technology, and delivery, enabling the successful development and rollout of scalable, customer-centric solutions. At the Consultant (P03) level, the team is composed of Technical Product Managers who own feature-level delivery while collaborating closely with engineering, design, and business stakeholders.The team functions within an Agile framework, ensuring continuous delivery of high-quality product increments through iterative development, sprint cycles, and regular feedback loops. Each TPM is responsible for managing specific product modules or features, contributing to the broader product roadmap while aligning execution with organizational goals and customer needs. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview And Core Responsibilities
Role Overview And Core Responsibilities
1. Product Ownership
- Own and manage assigned product features or modules from concept to delivery
- Define detailed user stories, acceptance criteria, and maintain the product backlog
- Prioritize deliverables based on business value, customer impact, and feasibility
2. Product Strategy & Roadmap Support
- Contribute to product roadmap planning and execution
- Align feature development with overall product vision and business objectives
- Incorporate stakeholder input, user feedback, and analytics insights
3. Technical Collaboration
- Translate business requirements into clear technical specifications
- Work closely with engineering teams on solution design and implementation
- Assess technical trade-offs, dependencies, and constraints
- Ensure adherence to scalability, security, and performance standards
4. Agile Delivery Execution
- Actively participate in Agile ceremonies (sprint planning, grooming, stand-ups, retrospectives)
- Ensure timely and high-quality delivery of product increments
- Support continuous improvement in development and delivery processes
5. Stakeholder Management
- Collaborate with business, engineering, and UX/design teams
- Act as the primary point of contact for owned features
- Communicate progress, risks, and outcomes effectively
6. Data-Driven Decision Making
- Define and track KPIs for product features
- Use product analytics and user insights to drive improvements
- Optimize product performance, usability, and adoption
7. Product Lifecycle Support
- Support the full product lifecycle including requirement gathering, development, testing, and release
- Assist in documentation, training, and user adoption initiatives
- Ensure smooth rollout and continuous enhancement of features
Required Knowledge And Experiences
The Technical Platform Manager (TPM) is responsible for driving the strategy, roadmap, adoption, governance, and delivery of enterprise platform services that enable secure, scalable, and efficient software development and infrastructure operations across the organization.
This role partners with platform service owners, engineering leaders, architecture, security, compliance, cloud engineering, and application development teams to define platform capabilities, establish operational excellence standards, drive platform adoption, and deliver measurable business outcomes. The TPM serves as a strategic leader who balances platform scalability, reliability, security, developer experience, and cost optimization while ensuring enterprise platform services continue to meet evolving business and technology needs.
Platform domains may include Data Ingestion, Data Quality, ETL, Web Applications, Observability, Infrastructure Automation, PKI and Certificate Lifecycle Management , Developer Tooling, and Internal Developer Platforms.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Data Platform Strategy & Roadmap Management
- Define and manage the product roadmap for enterprise data acquisition, ingestion, correction, storage, and distribution platforms, including: Data Acquisition & Onboarding ServicesData Ingestion Pipelines (Batch and Real-Time)Data Quality & Validation ServicesData Correction Platforms (Consumer, Commercial, Fraud, MFI)Enterprise Data Store (EDS)Data Publishing & Distribution ServicesCDC, Streaming, and Event-Driven ArchitectureRedis and Low-Latency Data Access PlatformsData APIs and Data-as-a-Service Capabilities
- Establish product vision and strategy for enterprise data platforms aligned with business growth, regulatory requirements, and customer needs.
- Drive prioritisation of platform investments that improve data quality, scalability, timeliness, availability, and operational efficiency.
- Partner with Engineering, Architecture, Product, Analytics, and Operations teams to define roadmap alignment, capability evolution, and technical strategy.
- Balance regulatory obligations, technical debt reduction, platform modernization, and business-driven feature delivery.
Data Product Adoption & Customer Success
- Drive adoption of enterprise data platform capabilities across internal and external consumers.
- Develop deep understanding of data providers, operational users, analytics teams, product teams, and application consumers.
- Establish feedback loops with stakeholders to continuously improve data acquisition, correction, fulfilment, and data access experiences.
- Measure and report product adoption, service utilisation, customer satisfaction, data quality improvements, and business value realization.
- Champion self-service capabilities that enable data onboarding, monitoring, corrections, and operational management with minimal engineering intervention.
Data Governance & Operational Excellence
- Define and maintain operational frameworks governing data ingestion, validation, correction, retention, distribution, and lifecycle management.
- Establish KPIs and success metrics across: Data AvailabilityPipeline ThroughputData FreshnessData AccuracyData CompletenessData Quality ScoresOperational SLA ComplianceCustomer AdoptionPlatform Reliability
- Partner with Security, Risk, Compliance, and Data Governance teams to ensure alignment with enterprise policies and regulatory obligations.
- Lead continuous improvement initiatives focused on operational resilience, platform scalability, automation, and reduction of manual intervention.
- Drive root-cause analysis and corrective actions for data quality, performance, and availability incidents.
Product Delivery & Program Leadership
- Lead cross-functional delivery initiatives spanning multiple data and technology organizations.
- Own product planning activities including: RoadmapsBusiness casesPrioritizationScope managementRelease planningDependency management
- Facilitate Agile execution, Program Increment planning, roadmap reviews, stakeholder governance forums, and executive reporting.
- Ensure successful delivery of data platform capabilities while balancing customer experience, operational excellence, security, and compliance requirements.
- Manage complex dependencies across ingestion, correction, storage, analytics, API, and fulfillment ecosystems.
Cross-Functional Leadership
- Coordinate initiatives involving: Enterprise ArchitectureData ArchitectureInformation SecurityRegulatory & Compliance TeamsData GovernanceAnalytics & Data ScienceCloud & Infrastructure EngineeringApplication Development TeamsBusiness Product OwnersOperations & Support Organizations
- Build alignment across diverse stakeholder groups with competing priorities.
- Influence enterprise-wide decisions regarding data architecture, governance frameworks, platform standards, and operating models.
- Act as the primary product leader for enterprise data platform capabilities and strategic modernization initiatives.
- 8+ years of experience as a Technical Product Manager, Technical Program Manager, Platform Product Manager, or equivalent leadership role.
- 5+ years of experience delivering enterprise-scale data platforms, data products, ingestion services, or data management solutions.
- Experience defining and executing data platform strategy, roadmap development, adoption plans, and product lifecycle management.
- Strong understanding of enterprise data ecosystems including: Data AcquisitionData IngestionData Quality ManagementData Correction WorkflowsMaster Data ManagementData DistributionData Governance
- Experience working with both real-time and batch processing architectures.
- Strong knowledge of enterprise data architecture patterns including: Event-driven architectureStreaming platformsData pipelinesAPI-driven integrationsData products
- Experience managing products supporting multiple internal and external customers.
- Experience establishing and reporting product KPIs and operational metrics.
- Proven ability to influence executive leadership, engineering organizations, and business stakeholders.
- Demonstrated success delivering large-scale, highly regulated, enterprise data initiatives.
- Strong ownership mindset with experience managing risks, dependencies, and commitments across multiple delivery teams.
- Experience working with globally distributed teams across multiple geographies and time zones.
- Excellent communication, stakeholder management, and executive presentation skills.
Required Technical Skills
- Enterprise Data Platforms and Data Warehousing concepts.
- Data Ingestion Technologies including: KafkaCDC PlatformsStreaming SolutionsETL/ELT FrameworksEvent-Driven Architectures
- Enterprise databases including: PostgreSQLSQL ServerOracleNoSQL Technologies
- Caching and low-latency data access platforms: RedisDistributed Caching PlatformsIn-memory Data Technologies
- API Management and Data Services: RESTgRPCEvent APIsData Service Layers
- Cloud platforms: AWSAzureGCP
- Data Quality and Observability platforms.
- Data Governance, Metadata Management, and Data Lineage concepts.
- Agile delivery tools including Jira, Confluence, and enterprise planning platforms.
Preferred Qualifications
- Experience supporting enterprise credit, risk, fraud, identity, or financial data ecosystems.
- Knowledge of consumer, commercial, fraud, or alternative data acquisition and fulfilment processes.
- Experience with data correction and dispute management platforms.
- Experience with Data Mesh, Data Product, or Data-as-a-Service operating models.
- Familiarity with regulatory and compliance frameworks governing data management and consumer information.
- Experience leading enterprise data modernization, cloud migration, or platform transformation initiatives.
- Experience presenting platform strategy, data quality trends, adoption metrics, and business outcomes to senior executive leadership.
- Strong understanding of data operations, service reliability, and operational excellence practices.
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
Sr Consultant, Product Management
Skills Required
- 8+ years of experience as a Technical Product Manager, Technical Program Manager, Platform Product Manager, or equivalent leadership role
- 5+ years of experience delivering enterprise-scale data platforms, data products, ingestion services, or data management solutions
- Experience defining and executing data platform strategy, roadmap development, adoption plans, and product lifecycle management
- Strong understanding of enterprise data ecosystems, including data acquisition, ingestion, quality management, correction workflows, master data management, distribution, and governance
- Experience with real-time and batch processing architectures
- Strong knowledge of event-driven architecture, streaming platforms, data pipelines, API-driven integrations, and data products
- Experience managing products supporting multiple internal and external customers
- Experience establishing and reporting product KPIs and operational metrics
- Ability to influence executive leadership, engineering organizations, and business stakeholders
- Demonstrated success delivering large-scale, highly regulated, enterprise data initiatives
- Experience managing risks, dependencies, and commitments across multiple delivery teams
- Experience working with globally distributed teams across multiple geographies and time zones
- Excellent communication, stakeholder management, and executive presentation skills
- Knowledge of enterprise data platforms and data warehousing
- Knowledge of Kafka, CDC platforms, streaming solutions, ETL/ELT frameworks, and event-driven architectures
- Knowledge of PostgreSQL, SQL Server, Oracle, and NoSQL technologies
- Knowledge of Redis and distributed caching platforms
- Knowledge of REST, gRPC, event APIs, and data service layers
- Knowledge of AWS, Azure, and GCP
- Knowledge of data quality and observability platforms
- Knowledge of data governance, metadata management, and data lineage
- Experience with Jira, Confluence, and enterprise planning platforms
- Experience supporting credit, risk, fraud, identity, or financial data ecosystems
- Knowledge of consumer, commercial, fraud, or alternative data acquisition and fulfillment processes
- Experience with data correction and dispute management platforms
- Experience with Data Mesh, Data Product, or Data-as-a-Service operating models
- Familiarity with regulatory and compliance frameworks governing data management and consumer information
- Experience leading enterprise data modernization, cloud migration, or platform transformation initiatives
- Experience presenting platform strategy, data quality trends, adoption metrics, and business outcomes to senior executive leadership
- Strong understanding of data operations, service reliability, and operational excellence practices
What the Team is Saying
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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TransUnion Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
