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Reimagining what's possible for food and agriculture
The Role
Maintains infrastructure and workplace technology across manufacturing facilities. Monitors network, virtual, and physical systems; troubleshoots complex hardware, connectivity, and hosting issues; performs protocol analysis; deploys infrastructure; manages incidents; coordinates vendors and technical teams; maintains documentation and asset inventories; develops backup and disaster recovery plans; leads technology projects; and creates automation scripts to improve reliability, availability, security, and operational efficiency.
Summary Generated by Built In
Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living.
Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come.
Job Purpose and Impact
Key Accountabilities
Qualifications
Equal Opportunity Employer, including Disability/Vet.
Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come.
Job Purpose and Impact
- The Senior Professional, Operations job maintains the smooth operation of the organization's infrastructure by performing complex tasks, including monitoring systems, troubleshooting issues, and implementing security measures. With minimal supervision, this job serves as a trusted onsite IT partner physically based within manufacturing facilities, providing hands-on support for infrastructure and workplace technology. The role may support multiple facilities within an assigned geographic territory and may require travel to nearby sites. This job collaborates with vendors and internal teams to document and resolve complex network and infrastructure issues, maintain technology asset inventories, and implement solutions that improve reliability, availability, and security across plant environments.
Key Accountabilities
- MONITORING INFRASTRUCTURE PERFORMANCE: Leads performance monitoring of network, virtual, and physical devices to maintain smooth and efficient operations, applying tools to track network traffic, identify issues, and ensure optimal performance.
- TROUBLESHOOTING & RESOLVING ISSUES: Diagnoses and resolves complex infrastructure and workplace technology problems affecting routers, switches, servers, communication circuits, PCs, scanners, printers, and other site technology assets, including performing root cause analysis and implementing solutions to prevent future occurrences.
- INCIDENT MANAGEMENT: Leads monitoring and responding to network and hosting incidents, outages, performance alerts, and production-impacting technology issues including categorizing issues, and facilitating with technical teams for timely resolution.
- PROTOCOL ANALYSIS: Performs complex protocol analysis to troubleshoot network issues and sustain proper communication between network devices.
- CONFIGURATION & DEPLOYMENT: Configures and deploys new hardware and software while ensuring compatibility with existing systems, including setting up servers, network devices, and other infrastructure components.
- COLLABORATION & COMMUNICATION: Partners with vendors, third party service providers, remote technology teams, and internal teams to execute onsite technology work, resolve complex issues and improve performance, providing effective and efficient communication, coordination and timely updates.
- DOCUMENTATION & REPORTING: Validates the documentation of network and infrastructure issues, resolutions, performance trends, and technology asset inventories; reviews and provides reports to stakeholders to inform decision making and improve operational performance.
- BACKUP & DISASTER RECOVERY: Develops and maintains backup and disaster recovery plans to ensure data integrity and availability in case of system failures or data loss.
- PROJECT MANAGEMENT: Leads information technology projects, such as system upgrades, migrations, and new implementations, delivering projects on time and within budget.
- AUTOMATION & SCRIPTING: Develops automation scripts and tools to streamline infrastructure management tasks and improve operational efficiency.
Qualifications
- Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.
Equal Opportunity Employer, including Disability/Vet.
Skills Required
- Minimum 4 years of relevant work experience
What the Team is Saying
Gaby
Data Engineering Lead
Landon
North America Service Assurance Manager
Navita
Software Engineering Senior Supervisor
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William Orgertrice
Data Engineer
Kayode D.
Principal Data Engineer
Patricia
Supply Chain Learning & Development and Digital Support Lead
Heather W.
Software Engineer
Kristen K.
Factory of the Future Digital Product Manager
Shrey B.
Senior Software Engineer
Madhuri P.
Senior Data Scientist
William Orgertrice
Data Engineer — Data Function, Platforms and Product Engineering
Navita S.
Software Engineering Senior Supervisor
Heather W.
Software Engineer
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Cargill Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as robust, with multiple medical plan options (including HSA/HRA pathways) plus dental, vision, and mental‑health supports such as a 24/7 EAP and Lyra. Wellness incentives, health advocacy, and group‑rate voluntary protections further round out the offering.
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Retirement Support — Retirement programs combine a 401(k) with company contributions and an Employee Stock Ownership Plan, with some materials also noting an employer‑funded retirement account based on age and service. This multi‑layered design emphasizes long‑term savings and ownership participation.
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Parental & Family Support — Paid family leave for the delivering parent is outlined at up to 12 weeks fully paid when combining salary continuation and leave programs, alongside bonding and caregiver leave structures. Family resources such as adoption/surrogacy reimbursement, Bright Horizons childcare support, and Milk Stork are also available.
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The Company
What We Do
We are a family company providing food, ingredients, agricultural solutions and industrial products to nourish the world in a safe, responsible and sustainable way. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials— from eggs to edible oils, salt to skincare, feed to flooring. By providing customers with products that are vital for living, we help businesses grow, communities prosper and consumers live well in their daily lives.
Why Work With Us
The decision to join Cargill can open the door to a world of possibility. As part of our Digital, Technology & Data team, you’ll get to be part of a large and diverse group full of unique perspectives united by a common, higher purpose while building a rewarding career full of opportunity, growth and the satisfaction of knowing your work matters.
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Cargill Teams
Cargill Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
